Is anyone there?
Can’t load the app, can’t speak to anyone. Is this real or a scam?
4.59 out of 5
28,921 ratings in United Kingdom
Can’t load the app, can’t speak to anyone. Is this real or a scam?
App doesn’t display tickets correctly. Has happened to me for multiple purchases. Support is non-existant. Please if you are able buy tickets for events through another supplier!!
I am currently trying to log in on the app to access my ticket but to no avail. I was able to log in via the website itself but of course you won’t see the barcode there. I have a concert to go to this friday and I can’t get into the venue without those tickets. Any suggestions?
Turning off internet sales 36 hours before an event preventing the option to resell or buy. With it being online you’d think this option would be left open. Contact customer services and they aren’t interested. It’s a shame that they have full control over some of the biggest events which leave it wide open for ticket touts to charge extortionate prices.
Have tried to reset my password multiple times to log in but NEVER received an email to do so. No email has been found in the spam either, disappointing app.
I will never buy tickets for any event using this company again!! I went through correct channels to buy these through the Capitol radio hotline . You don’t find out you can’t transfer the tickets to anyone until after you have bought them . After numerous attempts to contact-customer services to actually speak to a human to find out why they won’t sell no one has contacted me . Or why I can’t let someone else use tickets I have paid for ! For a supposedly such a popular event it’s sold out ! I have tickets for sale but can’t sell them ! You have to fill a form out to speak to anyone then they email you and act to repeat the form before they can speak to you which I did and still no phone call. Looks like I am stuck with 4 tickets I can’t use which I paid good money for as the system to sell on does not work . Asked for help havent received any . Also paid extra for insurance in case I needed to cancel but you need a letter from a hospital doctor etc to say it’s illness or other reasons it’s not just if you can’t make it .
You make it to complicated and drawn out to get your money back for a ticket that one of your party couldn’t attend the concert after selling it on your site was sold on the 21st of May and still not received the funds into my account after a week of waiting, I was emailedfor bank details to pay funds into and then told we have to wait another eight days for funds to be paid into
Awful service
Regularly checking for resale tickets and repeatedly being blocked for being a suspected Bot. I’m all for tackling Bots but perhaps they should have applied this oversensitivity when the original tickets went on sale!
I wonder how much this rubbish app is costing theatres … it’s too user unfriendly and actually why ? Why do companies get into this mess when they have to go to a useless app like this …. No wonder there’s always empty seats
Chart
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Rank
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Top Free
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1
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Top Free
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5
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Top Free
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16
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Top Free
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39
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Top Free
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42
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