Worst online store ever
I always order online from different websites . I bought jacket and they cancelled and said . They can’t ship because they felt uncomfortable . Worst company ever ! Shame on you
Backcountry - Outdoor Gear
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Description
We get people who get outside.
There’s something out there that gets your heart pounding. Biking, backpacking, climbing, kayaking, skiing, snowboarding, and so much more. Whatever it is, we’ll connect you with your passions.
Benefits:
- Shop a clean, organized selection of premium outdoor gear
- Explore expert advice, videos, and photos
- View, edit, and add products to your Wish List at any time
- Earn rewards and use them to upgrade your gear
- Read customer reviews from an engaged community
- View gear articles, photos, and videos from the app
- Click-to-contact Gearhead Experts for expert help
We’re more than a store.
Backcountry is a community where you can tap into our legendary network of customer service Gearheads Experts for advice and check out informative gear reviews from other customers. Read articles and watch videos on everything from skiing techniques to bike maintenance to backpacking recipes and fly fishing.
Backcountry has the best selection of premium outdoor gear on the planet. Shop skis, bikes, snowboards, climbing gear, tents, backpacks, sleeping bags, fly fishing gear, and so much more.
Have questions or need help? Visit https://www.backcountry.com/service/bc-help-center
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There’s something out there that gets your heart pounding. Biking, backpacking, climbing, kayaking, skiing, snowboarding, and so much more. Whatever it is, we’ll connect you with your passions.
Benefits:
- Shop a clean, organized selection of premium outdoor gear
- Explore expert advice, videos, and photos
- View, edit, and add products to your Wish List at any time
- Earn rewards and use them to upgrade your gear
- Read customer reviews from an engaged community
- View gear articles, photos, and videos from the app
- Click-to-contact Gearhead Experts for expert help
We’re more than a store.
Backcountry is a community where you can tap into our legendary network of customer service Gearheads Experts for advice and check out informative gear reviews from other customers. Read articles and watch videos on everything from skiing techniques to bike maintenance to backpacking recipes and fly fishing.
Backcountry has the best selection of premium outdoor gear on the planet. Shop skis, bikes, snowboards, climbing gear, tents, backpacks, sleeping bags, fly fishing gear, and so much more.
Have questions or need help? Visit https://www.backcountry.com/service/bc-help-center
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User Rating
4.31 out of 5
1,900 ratings in United States
5 star
1,372
4 star
199
3 star
66
2 star
69
1 star
194
Ratings History
Reviews
Love Bc but FIX THE APP!!!
Have loved Backcountry for many years - love their products and attention to customer service. But MAN, I can’t use this App. It crashes every time I use it and I haven’t been able to complete a single shopping trip with it for at least a year (glitches at cart; have to login multiple times; screen reads error; etc) PLEASE FIX THE APP! so we can shop on the go, especially when we’re out shredding and realizing that this gear would be excellent for little bro/sis!!
App used to work but no more
Every time the app opens the t immediately crashes if I search for any item. The app is now unusable. Have deleted, reinstalled, etc, but have the same result every time.
Not very good
Very slow and unreliable and nothing more than their website in app form. It also makes you log in every time without saving your info. Not really worth the download.
Low functionality
It has always bothered me that i have to scroll back to the top of every product page to press “back” at the top left of the screen. Feels poorly designed. On a recent return, the confirmation email does not include the shipping label or a link to it but rather instructions to go to “my account” and “print shipping label”. Once there on iphone, the shipping label takes up the whole screen, the print button doesnt take you anywhere, and you have to force quit the app because you cant otherwise close the print label. I had to chat with a representative who was terse and slow to get a label sent to me. Shouldnt be that hard!
Great gear, clunky app. Stick with the website.
Love the gear and sales Backcountry. But you can’t show love for updating your app? Every time I use, I have to login and it takes multiple times for that to even work? Then if I browse down any path, click into my cart or wish list, and then go to the home it just starts over and I loose my item/place I was browsing. Plus loading is soooo slow (modem startup sound effects go here). I know. Too bad, so sad. Guess I should just shop on the website from my phone. But if you’re looking for a more streamlined experience using the app, you ain’t getting it. Love you Backcountry — maybe love us back with a little app love?
Keep getting logged out from app
Every few days i get logged out
Love the company, hate the app
I’ve purchased lots of products from backcountry over the years and I really love the variety of products that they offer. However, the app is so frustrating to use. It feels like it is always one step from shutting down, as it freezes and lags nearly every time I use it. It has a bug where I will add things to my wishlist but when I go to open the wishlist it will say there are 0 items in there. It is not always clear which “back” button will take me back to shopping and which will take me back to the homepage, meaning all the filters I applied to my search (a process that is painstakingly slow because of the lag) have been lost and I have to start over. Check out REI’s app, it’s much better and smoother. This literally makes it hard for me to buy your products backcountry. Thanks 👍🏻
So frustrating
This app is in much need of improvement. I love backcountry but it’s about to be a dealbreaker.
Garbage
Sells garbage stuff. Wrong fit across all categories. Delays in shipping. And then you have to pay for the return shipping. 0 stars. Horrible horrible stay away!!!
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App Info
- Category
- Shopping
- Publisher
- Backcountry.com
- Languages
- English
- Recent version
- 4.3.0 (6 months ago )
- Released on
- Jul 27, 2011 (13 years ago )
- Also available in
- United States, China, Canada, South Korea, Mexico, Argentina, Australia, Russia, Hong Kong, Singapore, Taiwan, Brazil, Chile, Japan, Colombia, New Zealand, Ecuador, Thailand, Ukraine, Norway, South Africa, United Kingdom, Indonesia, Netherlands, Israel, India, Saudi Arabia, Switzerland, Portugal, Poland, Philippines, Germany, Denmark, Malaysia, Lebanon, Kuwait, Turkey, Italy, Azerbaijan, Belarus, Sweden, Belgium, Austria, Czechia, Vietnam, Romania, France, United Arab Emirates, Pakistan, Peru, Nigeria, Dominican Republic, Kazakhstan, Algeria, Egypt, Ireland, Hungary, Spain, Greece, Finland
- Last updated
- 1 month ago