It seems every tournament I have to contact customer service to rectify an issue. Most recently I was charged an event credit daily for the same event and missed portions of the last tournament of the season to fix the problems. Customer service was satisfied that they were able to solve it in a “timely” manner but I wanted compensation for my time after countless issues. They refused and insisted I got what I paid for. I missed a significant portion of my child’s last game of the season attempting to resolve their system error.

If I were able to give this app zero, I would. I’m just trying to watch my teamates play in AAU’s but I have to pay for literally everything?? I would be fine if it were like 15 dollars per month but why would I have to pay for 3 months straight up? And the premiums aren’t even that good! Yes, make me pay $95 just to watch one game. Makes sense.

Tried it for 24 hours and the two games I wanted to watch had issues. Naturally, they confirmed that they were recorded without issues. I asked for a refund and was told they could not do so. As a head high school coach, I thought this was worth my time but it was not what was promised and the customer service did not try to amicably part ways. I

no point in downloading this, way too expensive.

Quality is garbage it skips around and looks blurry you pay 45$ a month and the videos won’t even load to watch anything live or replay. Absolutely a waste of money, only keeping it cuz I’m out of town and my son is playing a good circuit

Why would you end the game and cut off my connection half way through the second set of Finals?? My Daughter is playing in the Finals for Nationals in Florida and you ended the game half way through the second set!!

I could barely watch my son’s game because the app crashed every minute or two. Don’t pay this company your money

After paying a pretty steep price to access videos I would expect at the very least for the app to work well … but it does not. From frequent crashes, to login issues, to videos loading at a snails pace. Save your money it is not worth it.

Buyer Beware! This app has great potential but at its very high subscription price it has way too many problems. At least half of my sons games this season had incomplete recordings or no recording at all. The token system for watching games is non transparent as it doesn’t give you any idea when your tokens renew, or what have you used them on. Customer service is never helpful. I will not be renewing my annual subscription next year, it’s unfortunate this great idea is being executed so poorly.

Quality of the video is poor. And only able to watch 1 event a month for a 1 year subscription for 95.00. Wow Thanks for taking my money and running!