Bank of Melbourne Banking - Reviews, Revenue and Downloads - Apple App Store

Description

Our award winning mobile app will help you with all your banking needs*.

Open an account in 3 mins.

Make payments
• Make fast and secure payments & transfers or schedule them for the future
• Apple Pay - Pay with your mobile
• Cardless Cash - withdraw up to $1,000 without your debit card from any Bank of Melbourne, BankSA, St.George, or Westpac ATM

Track your spending
• ‘Categories’** - Track your spending habits
• Set up notifications so you’re notified when your money comes and goes
• Expense Splitter - Paid for a shared expense? Keep track of who’s paid you back
• 24/7 Fraud monitoring detects any unusual purchase activity on your card

Everyday banking tools
• Quick Balance - see your account balance at a glance and transfer money between accounts
• Activate, lock^ or cancel your card
• Contact Us from the App to skip security questions~
• ATM & Branch finder – locate your Bank of Melbourne, BankSA, St.George, or Westpac ATM or branch

Rewards
•Enjoy offers and discounts on popular shopping, entertainment and hospitality venues around Melbourne+.

Need Help?
If you are having issues with our app, delete and re-install it. If issues persist, please call us on 13 22 66 (8am – 8pm Mon – Sat).

*The Bank of Melbourne App was awarded the Mozo Experts Choice 2021 – Excellent Banking App Award.

**This tool provides general information and is intended to be a guide only. Available on savings, transactions and credit card accounts.

^Locking your card will temporarily stop new transactions on your card for up to 15 days or until reactivated.

+My Offers Hub is available to eligible consumer debit and credit card customers only.

~Standard SMS, call or data charges apply.

Read the Internet and Phone Banking terms and conditions at bankofmelbourne.com.au and consider whether this product is right for you.

iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a Service mark of Apple Inc.

Bank of Melbourne – A Division of Westpac Banking Corporation ABN 33 007 457 141 AFSL Australian credit licence 233714.

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Screenshots

User Rating

2.71 out of 5

630 ratings in Australia

5 star

189

4 star

3 star

2 star

1 star

274

Ratings History

Reviews

Real time spend notifications

Please add realtime spend notifications even they are pending. This will help realise if my card has been scammed and cancel it straight away.

This app is the worst banking app I have ever used

as above

Awful banking app

I have used many banking apps and this is by far the worst. It is clunky and messy. Common actions are hidden away or hard to located while, by default, shortcuts have been set up for completely useless actions. The app looks ugly. You can do limited actions through the app, and internet banking is required for many things. Changes my partner makes to accounts in our joint name, such as account names and scheduled payments don’t appear for me. So I essentially can’t see our scheduled payments… if I were to add them on my end it would create a duplicate. How in 2024 when banking has become so digital can an app be this poor? Don’t be fooled by the “voted best banking app” rubbish!!

Designed by preschoolers

Seriously, hire some professionals. This is garbage tier stuff.

Apple wallet

i know bom and st george are the same companies but can yall make the bom digital card show bom instead of st george? i raised this issue with the IT team 5 weeks ago and they didn’t fix it. It shouldn’t take that long to fix, come on guys

Worst banking app ever

Logged in as a new user, then app crashed and can no longer log in. Tried calling customer service…. The automated response was to talk to an operator was to log into the app and call from there… ummmmm Need a zero star rating there

Easy to Use

Extremely easy app to navigate. Never had an issue and I’ve been a customer for many many years. What ever I need to do, from transferring funds to scheduled payments, there are no issues. Not sure why others have given bad reviews but this is one of most user friendly apps I’ve ever had, especially for banking.

BOM should be ashamed of this app

I’ve used a fair few banking apps in my time, the Bank of Melbourne app has to be the worst out there. To start with the layout is super dated, the buttons and navigation is super ambiguous way too many menus and spots to navigate through. Adding a card to my wallet just straight up doesn’t work. The app prioritises showing current balance instead of available balance which can cause issues with understanding how much I have available at any one time. I could probably put up with that, but the app constantly either glitches out or is unavailable for use. Time to scrap this app and start over!

Average

App has average look and appearance, no dark mode setting which is almost a must for light sensitive people , the balance amount is shown on the left hand side unlike normal set up by other bank and it s quite annoying to me, the only good thing is interest rate is competitive, should they improve this app I might consider them as my main bank.

Verify ID

Setting up iPhone 15 plus wallet, go in BOM app to verify id - please select two forms of id .. options available - birth cert, fine… option passport- I don’t have one, where is option for drivers licences etc? Ok continue with work status, birthday etc all good then nothing finished. Get email telling me I can go back anytime to finish verification- details still there no other option for licence at all. (So as I’m BOM customer, why did it put St George card in my wallet? -yes I know there affilated )

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Australia Finance	114

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