---
title: "Basement Defender - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "This application is developed for the Users of the Basement Defender Home Product. Utilise your mobile device and login to view the Status and Alerts from your Basement Defender Product. See additiona"
---

# Basement Defender — United States
> Basement Defender User App

![Basement Defender App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e7/b1/6b/e7b16b2f-75df-5bdb-a898-e286c23d91de/AppIcon-0-0-1x_U007emarketing-0-11-0-0-0-85-220.png/434x0w.png)

**Developer:** [Basement Defender](https://apptail.io/developer/basement-defender-wGOe)
**Category:** Productivity
**Rating:** 4.0/5 (29 ratings)
**Price:** Free
**Bundle ID:** com.simcoltd.BDefender
**Store:** Apple App Store
**Country:** United States
**Version:** 3.1.6 (released 2025-07-28)
**Original Release:** 2017-08-08
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1267272830)
**AppTail Page:** [https://apptail.io/app/basement-defender-mfCj/united-states](https://apptail.io/app/basement-defender-mfCj/united-states)

## Basement Defender Description
This application is developed for the Users of the Basement Defender Home Product. Utilise your mobile device and login to view the Status and Alerts from your Basement Defender Product. See additional information about the basement defender product at www.basementdefender.com

This application is also developed for the Dealers and Installers for the Basement Defender Product. The App allows them to configure and check the device status

## Basement Defender Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/4e/aa/6b/4eaa6b60-3966-b473-0a66-f86ab8b41ac8/05ef3a0f-be70-41c9-838e-b86e0b280d24_IMG_4454.PNG/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/b4/63/2d/b4632deb-8922-3068-1e90-d8dad72ef167/c62737b7-23db-4bd9-80bd-d8eb84a9b6bb_IMG_4455.PNG/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/ce/09/a5/ce09a549-22fa-ef51-f748-d450d104b99a/e4e6a3e7-012e-4e75-861e-33956b82ea53_IMG_4458.PNG/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/1e/83/9c/1e839cde-3772-63ab-b58c-b851d9c1b73a/4ea03f38-7e44-4def-9ee2-e53a025d9f9a_IMG_4456.PNG/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/71/07/09/710709f7-8479-2672-27fc-65f9da414e57/91a0d5c6-2444-4f4a-8b3e-16977c2ac1d8_IMG_4457.PNG/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/33/b8/51/33b85145-3513-ed6e-5f0c-16a8d08bea56/01ee9d26-ff9d-4efd-8de5-185276c7ca8a_IMG_4459.PNG/1242x2688.png)

## Basement Defender Rating Breakdown in United States
- 5 stars: 19 (66%)
- 4 stars: 2 (7%)
- 3 stars: 2 (7%)
- 2 stars: 2 (7%)
- 1 stars: 4 (14%)

## Basement Defender Reviews in United States

### **--- "Lots of false positives."
Lots of false positives with new system and app. App is stating a leak somewhere and “high humidity.” Basement is bone dry. Sump pump well normally low with water. Not sure why the alerts. Old system worked fine. Installer convinced us we needed an upgrade. So far, thinking we paid for an upgrade that we didn’t really need.
-- nate563367the6357854bestdude, 2024-06-05

### *---- "Update does not work."
The update to version 3.0 does not work. Not able to log in, nothing.
-- MikeRahn, 2021-06-30

### ***** "Robert Gainsberg"
Thanks John I appreciate your help!
-- Bobgain, 2021-03-26

### ***** "Helpful app w/ great support"
The app provides great real time info. The times I have needed assistance with my sump pump I have received great customer service from Basement Defender staff. I’ve been able to reach someone quickly to troubleshoot my issues. They really care about customer satisfaction and product support.
-- Tinley Park Cystomer, 2021-02-13

### ***** "Amazing team!"
I can’t say enough good about my tech guy Shadi that came out to get the basement defender wifi working with my home network. He was very professional and knows his stuff. He worked diligently to get it up and running without any impact to my teenage gamers on the same network! Great job. Highly recommend!!
-- NanaTrox7and12, 2021-02-10

### ***** "Easy to install with Shadi"
Just got mine setup. It was very easy with Shadi setting it up from Permaseal. Make sure you have him help if you have issues. He explained everything.
-- chggreg213, 2021-01-26

### ***** "Security"
After years of worrying about basement floods, the Basement Defender gives me peace of mind!
-- Runningiggles, 2021-01-06

### *---- "Frustrating"
While the service has always been good the app doesn’t work. You can’t log in to the app. I’ve tried several times and I just sit and watch it spin and then it errors out because it’s waiting too long
-- Rkobat, 2020-05-15

### ***** "Happy Home Owner"
Basement Defender Tech Support was extremely helpful in setting up the app. Xfinity was not able to give us a stronger signal. When I called Basement Defender, a tech man came to our home that day and set up a stronger WiFi signal so the app would work. He accomplished this in  20 minutes. Well done!
-- Lake Geneva Girl, 2020-01-24

### ***** "Great support"
I am so pleased with all the support setting up my basement defender and feel at ease knowing we have it in place. Thank you
-- DJB7988, 2020-01-23

[View all Basement Defender reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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---

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