---
title: "BASIC Benefits App - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and de"
---

# BASIC Benefits App — United States
> Consumer Driven Accounts

![BASIC Benefits App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/59/55/af/5955af12-c41e-07ec-5566-9a7e929f7f17/AppIcon-0-0-1x_U007emarketing-0-7-0-sRGB-85-220.png/400x400bb.png)

**Developer:** [Benfinity](https://apptail.io/developer/benfinity-xLLc)
**Category:** Health Fitness
**Rating:** 4.4/5 (2,175 ratings)
**Price:** Free
**Bundle ID:** com.benfinityonline.cda
**Store:** Apple App Store
**Country:** United States
**Version:** 5.14.0 (released 2026-08-20)
**Original Release:** 2020-09-29

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1530425675)
**AppTail Page:** [https://apptail.io/app/basic-benefits-app-Ecpd/united-states](https://apptail.io/app/basic-benefits-app-Ecpd/united-states)

## BASIC Benefits App Description
The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! The BASIC mobile app offers powerful features like:

    The ability to check your balances and submit requests - anytime, anywhere.

    Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it.

    Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account.

    Suspend the use of a misplaced BASIC Card and reestablish use when ready.

    Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition.

    Consolidate receipts digitally. Store photos of receipts and bills for quick access later.

## BASIC Benefits App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/d8/75/2d/d8752d78-9a40-4723-df46-3d3a437c1731/4a6e57d5-e451-45ac-b54a-7263245cd8d7_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-09-28_at_09.59.35.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/e6/e4/16/e6e4160e-8a76-0c5a-8033-6186e5cb4f1d/13ec2a62-2941-4bb2-8cbc-156895ed9fc7_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-09-28_at_10.02.42.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/61/c5/53/61c553ae-844a-dda7-b9ad-e34acbbc54cb/3dd7cfd4-a2ae-4734-9af2-4c0e1712bde1_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-09-28_at_10.01.34.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/db/0a/86/db0a8674-97c4-844f-3702-9f1e0021364d/7df6c5a7-ae24-42ac-95ae-0351672e4b61_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2020-09-28_at_10.02.02.png/1242x2688.png)

## BASIC Benefits App Rating Breakdown in United States
- 5 stars: 1,672 (77%)
- 4 stars: 181 (8%)
- 3 stars: 66 (3%)
- 2 stars: 49 (2%)
- 1 stars: 207 (10%)

## BASIC Benefits App Reviews in United States

### *---- "Useless"
I can never log in. Once I verify my account with a text it always tells me something went wrong. I don’t even understand the point in them having an app if it does t work at all.
-- Pinkbutt1, 2025-05-31

### *---- "Customer service"
Customer service is the worst
-- Bukfan116, 2025-05-27

### *---- "County government member"
Terrible service that denies claims even ones that have been doctor authorized for years. No consistency- I’ve proven every instance medically substantiated but only after stress and make ch time diverted from my family &amp; work.
-- NORO boy, 2025-04-21

### *---- "Always Denies"
They always deny and ask for receipts constantly. I believe they do this on purpose.  They forget this is my money.  I’m an adult and know what a covered expense is.  Can’t wait to get it of this plan next year.
-- pjjm9754, 2025-03-19

### *---- "Always something WRONG!"
I am trying to log in to my account. The verification code was sent and all it says instead of logging in is “SOMETHING WENT WRONG”…come on man. I can’t submit ANYTHING!!!😡
-- Angry, Done!, 2025-01-28

### *---- "Issues all over"
App lacks functionality, it’s hard to find denied reimbursement requests, and reasoning for decline that is provided is not clear. Beyond the app, the company is difficult to work with, and support request system does not work.
-- j_wigger, 2025-01-28

### *---- "Unhappy"
I just need a mailing address for reimbursement of an insurance payment and can’t find  it on this site. Your phone system is even worse.
-- Irate and unhappy, 2025-01-14

### *---- "Costumer service is really bad no one follows up"
Still waiting to get help on a transaction costumer service never follows up. If I could give no stars I would
-- E monge, 2025-01-09

### *---- "Can’t login"
Updated the app and added more bugs. Doesn’t even recognize my account anymore. I have to login on a computer only
-- happymattieb, 2024-12-22

### *---- "Company in Question"
This company is very hard to deal with. They seem to question receipts for the purpose of not wanting to pay the amount. I had all things in order and the reimbursement was denied 3 times because they said the date of service was not on the receipt. It definitely was and the credit card receipt had the same date but it was still questioned. I have spent hours on this and it should take ten minutes. Be very leery of this company.
-- Nobody’sFool, 2024-12-03

[View all BASIC Benefits App reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## BASIC Benefits App Discovered Keywords
- basic

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## BASIC Benefits App Available In
- [United States](https://apptail.io/app/basic-benefits-app-Ecpd/united-states)
- [Canada](https://apptail.io/app/basic-benefits-app-Ecpd/canada)
- [Germany](https://apptail.io/app/basic-benefits-app-Ecpd/germany)
- [Australia](https://apptail.io/app/basic-benefits-app-Ecpd/australia)
- [Azerbaijan](https://apptail.io/app/basic-benefits-app-Ecpd/azerbaijan)
- [Belgium](https://apptail.io/app/basic-benefits-app-Ecpd/belgium)
- [Bulgaria](https://apptail.io/app/basic-benefits-app-Ecpd/bulgaria)
- [Brazil](https://apptail.io/app/basic-benefits-app-Ecpd/brazil)
- [Belarus](https://apptail.io/app/basic-benefits-app-Ecpd/belarus)
- [Switzerland](https://apptail.io/app/basic-benefits-app-Ecpd/switzerland)
- [Chile](https://apptail.io/app/basic-benefits-app-Ecpd/chile)
- [China](https://apptail.io/app/basic-benefits-app-Ecpd/china)
- [Colombia](https://apptail.io/app/basic-benefits-app-Ecpd/colombia)
- [Czechia](https://apptail.io/app/basic-benefits-app-Ecpd/czechia)
- [Denmark](https://apptail.io/app/basic-benefits-app-Ecpd/denmark)
- [Dominican Republic](https://apptail.io/app/basic-benefits-app-Ecpd/dominican-republic)
- [Algeria](https://apptail.io/app/basic-benefits-app-Ecpd/algeria)
- [Ecuador](https://apptail.io/app/basic-benefits-app-Ecpd/ecuador)
- [Egypt](https://apptail.io/app/basic-benefits-app-Ecpd/egypt)
- [Spain](https://apptail.io/app/basic-benefits-app-Ecpd/spain)
- [Finland](https://apptail.io/app/basic-benefits-app-Ecpd/finland)
- [France](https://apptail.io/app/basic-benefits-app-Ecpd/france)
- [United Kingdom](https://apptail.io/app/basic-benefits-app-Ecpd/united-kingdom)
- [Greece](https://apptail.io/app/basic-benefits-app-Ecpd/greece)
- [Hong Kong SAR China](https://apptail.io/app/basic-benefits-app-Ecpd/hong-kong)
- [Hungary](https://apptail.io/app/basic-benefits-app-Ecpd/hungary)
- [Indonesia](https://apptail.io/app/basic-benefits-app-Ecpd/indonesia)
- [Ireland](https://apptail.io/app/basic-benefits-app-Ecpd/ireland)
- [Israel](https://apptail.io/app/basic-benefits-app-Ecpd/israel)
- [Italy](https://apptail.io/app/basic-benefits-app-Ecpd/italy)
- [Japan](https://apptail.io/app/basic-benefits-app-Ecpd/japan)
- [Kuwait](https://apptail.io/app/basic-benefits-app-Ecpd/kuwait)
- [Kazakhstan](https://apptail.io/app/basic-benefits-app-Ecpd/kazakhstan)
- [Lithuania](https://apptail.io/app/basic-benefits-app-Ecpd/lithuania)
- [Mali](https://apptail.io/app/basic-benefits-app-Ecpd/mali)
- [Mexico](https://apptail.io/app/basic-benefits-app-Ecpd/mexico)
- [Malaysia](https://apptail.io/app/basic-benefits-app-Ecpd/malaysia)
- [Netherlands](https://apptail.io/app/basic-benefits-app-Ecpd/netherlands)
- [Norway](https://apptail.io/app/basic-benefits-app-Ecpd/norway)
- [New Zealand](https://apptail.io/app/basic-benefits-app-Ecpd/new-zealand)
- [Peru](https://apptail.io/app/basic-benefits-app-Ecpd/peru)
- [Pakistan](https://apptail.io/app/basic-benefits-app-Ecpd/pakistan)
- [Poland](https://apptail.io/app/basic-benefits-app-Ecpd/poland)
- [Russia](https://apptail.io/app/basic-benefits-app-Ecpd/russia)
- [Suriname](https://apptail.io/app/basic-benefits-app-Ecpd/suriname)
- [Tunisia](https://apptail.io/app/basic-benefits-app-Ecpd/tunisia)
- [Türkiye](https://apptail.io/app/basic-benefits-app-Ecpd/turkey)
- [Taiwan](https://apptail.io/app/basic-benefits-app-Ecpd/taiwan)
- [Uzbekistan](https://apptail.io/app/basic-benefits-app-Ecpd/uzbekistan)
- [United Arab Emirates](https://apptail.io/app/basic-benefits-app-Ecpd/united-arab-emirates)
- [South Africa](https://apptail.io/app/basic-benefits-app-Ecpd/south-africa)
- [Argentina](https://apptail.io/app/basic-benefits-app-Ecpd/argentina)
- [Austria](https://apptail.io/app/basic-benefits-app-Ecpd/austria)

---

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