BAYADA Secure Chat - Reviews, Revenue and Downloads - Apple App Store

Description

BAYADA Secure Chat connects you from a client's home directly to the office.

Connect to other BAYADA employees with private phone to phone chat. Need a more collaborative approach? Use Group Chat to chat with multiple BAYADA employees at once, including both caregivers and office staff!

Browse the open shifts closest to your home and apply to cover them right from your phone!

Clinical Manager, On Call Manager, or Client Services Manager on the go? Download the mobile app and have access to the Secure Chat office dashboard on your phone!

Keep up to date with important notifications and updates from any office you work for via announcements.

BAYADA Secure Chat’s secure camera allows you to safely send images from your phone directly to the office, even your timesheet!

Your upcoming schedule is available at a glance, complete with client name, scheduled times, client address and directions.

Get a more personal experience from My Profile. Check your PTO and last paid amount. Set your work preferences and get better open shift results.

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Screenshots

User Rating

3.02 out of 5

47 ratings in United States

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Ratings History

Reviews

Needs fixes badly

Its so buggy, it wont allow you to send messages unless you smash the send button 50, sometimes 60 times. Needs an update and bug fixes badly.

Send and back buttons do not work

Unable to send a message or go back to the previous screen with the back button

App keeps getting worse

The app takes 60+ seconds to load. The open shifts tab doesn’t open at all. The app frequently goes down to “update” just to return worse than before. App shouldn’t be allowed on App Store anymore. It’s that bad!

Notifications

Ever since I updated my phone I have been unable to receive notifications from this app. I’ve reinstalled and restarted my phone. I’m missing messages and find the app to be less than satisfactory

Chats stopped working

Hoping I can get help. I was able to open and access the announcements from this app until recently. Whenever I open the announcements the app closes out. And yes I have tried it all from reinstalling the app multiple times shutting down my phone all the hacks I’ve tried. My own IT (the company’s IT) can’t even help me fix this issue. I just don’t want to miss critical announcements.

Just a suggestion

Not bad, but would be much easier to use if we could also select pics from photo library to send instead of only being able to take pics in the app and then send

Too many updates

Allowing for updating later on would be more convenient when staff doesn’t have time to update at the immediate moment. Sometimes I have to skip messages because I can’t get readily into the app.

No notifications

Overall, the app has a nice looking design and is easy to navigate through. However, the biggest issue is that it doesn't give any kind of notifications when you get new messages. So by the time you realize you had a message waiting, it already expired. This would be a seriously helpful app if something so simple would've actually worked like it does on every single other alternate messaging app. Another annoyance is that the app doesn't keep you signed in. So you constantly have to sign in, which sometimes doesn't actually work, every time you want to check on the messages. Which probably contributes to the overall lack of notifications issue

Can’t access

Unable to access app. This has happened on numerous occasions and is very frustrating

Unable to open

Unable to open the app

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