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Description

The Blue Cross and Blue Shield of Texas (BCBSTX) app provides access to the Blue Cross and Blue Shield of Texas member information and resources.

Now available in Spanish (requires phone language settings to be set in Spanish)

Members can:
• Login, register or change password
• Easily access coverage, claims, and ID
• Check deductible and out of pockets amounts
• Find an in network doctor, hospital or facility
• Find a nearby urgent care facility
• Estimate the costs of procedures, tests and treatments
• View patient reviews and average wait time
• Search for doctors that speak Spanish
• View medical benefits and copay levels
• View pharmacy benefits and copay levels
• Send ID to Apple Wallet for offline access
• View their Explanation of Benefits
• Log in via Touch ID
• Share ID Card verification letter
• Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)
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Screenshots

User Rating

3.53 out of 5

1,264 ratings in United States

5 star
679
4 star
92
3 star
62
2 star
82
1 star
349

Ratings History

Reviews

App Not User Friendly

bigbootiedbaptist on

This has nothing to do w the insurance - this app works like a potato. It’s not user friendly, doesn’t let you fill certain things out, and just doesn’t work half the time. Also, there’s a page that says “Swipe Right” and you have to swipe left… I’ve only ever had one app that works worse than this app. Anyways, not a bad review for the company, just a bad review for how user friendly the app is.

App works half the time

slechlit on

I try to stay on top if our coverage. About 50% maybe more of the time when you try to see claims or spending it gives you an error siting poor connectivity or their servers being down. Its super inconvenient.

Trash app

Paje_16 on

I am attempting to find a virtual therapist and I can’t even get past the health profile. Trash app that needs a LOT of work.

Bad App

&&@9087 on

The UI is ok, but everything is glacially slow. All I was searching for was a Primary Care Physician, and most of the numbers were either totally inaccurate, or contacting the incorrect medical group affiliated with that physician. Why even have the search feature at all if it’s this broken?

“provider finder” never loads

swimrroo on

you basically can’t use your mobile device to search for a provider. whether using a mobile internet like chrome or the app itself, you just get the 3 blue dots of death…that never go away. if you offer an app, it should function properly.

Never updates my info

Tookmy$ on

This app is worthless, it doesn’t update my information that I’ve entered several times. It’s hard to look up cost of coverage for specific services, looking for doctors is difficult as well. It’s easier just to call insurance but they always want to push you to use a worthless app. Then every time I log in to send verification code only has email listed when I have entered my cell number several times and always says number not on file. What a waste

Useless for virtual visits!

Erstroud on

I have a uti and cannot get the link for vitual visits to work. I updated the app as required and nothing. This app is suppose to save me time and money, but it is doing neither.

Could not login

Kylewong7788 on

It always show error occurred, Please try again later. No problem to login by desktop.

Needs MAJOR updating

StaticHispanic on

When I tried finding doctors nearby, I’d look the doctor up and they’d actually not even be at the same practice anymore (sometimes not even the same city!) and apparently the only place that comes up when I look for a PCP is Planned Parenthood.. in the large city of Houston… planned parenthood is the only place I can find a PCP doctor in network?

Doesn’t load

KrisPCaine on

It says it’s not available in the US store?

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
194

Keywords

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Revenue and Downloads

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App Info

Languages
English, Spanish
Recent version
5.33.0 (2 weeks ago )
Released on
Nov 2, 2012 (11 years ago )
Last updated
6 days ago