There is no way to request help through the app if your food is never delivered or delivered incorrectly

I love this food and I’m just a kid ⭐️⭐️⭐️⭐️⭐️

The app will not download to my phone

I love eating at Bento, but it really feels like Bento doesn’t love me back at all. The points for rewards system is incredibly stingy.

I wish there was a way to tell the bento crew that I don’t want ice in my drink.

DONT SIGN UP IF YOU ARE EXPECTING THE REWARD I love and frequent Bento, but i’m tired of the offers not working after doing what is required. this is the 2nd time ive experienced a “reward” coincidentally not working after making you sign up for something. my friend and i both got emails + text to download the app for a free Chicken Rice Bowl, and downloaded and signed up, and neither of us got anything. So its not just working for me, its probably for everyone. Good food but kind of scammy to offer rewards and not honor them

I previously used their website to order without issue but then I was offered a free chicken bowl to sign up for the app. After installing and going though another registration since my website password and user name would not work i received a coupon code to redeem online or in person. After twenty minutes of trying to redeem it with any chicken rice bowl option without success I just uninstalled it and used the website. I don’t need a buggy app when the website works just fine.

Since I’ve been going to Bento the past year, my order is always incorrect and the prices are so crazy now! I always have to make sure my sauce is in the bag before I leave the store (it never is) and I’m always missing an ingredient when I get home. So disappointed because I used to live Bento!

Absolute garbage app, decided to download while in the restaurant for the promo code, the food said it would be 20 mins long. Time passed and they started serving people that actually ordered in the restaurant after us. Ended up waiting an hour for my food, if I could give 0 stars I would.

I order only 3 tea, and wait 30 mi utes more than the time that the app show