---
title: "Bestmed - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "The official mobile App for Bestmed Medical Scheme.  This free app – specifically developed for Bestmed members – brings you convenient and easy access to your personal healthcare benefits and records"
---

# Bestmed — South Africa

![Bestmed App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/53/6b/d3/536bd38d-0841-8522-aa6c-8c246c26c75b/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Bestmed Medical Scheme](https://apptail.io/developer/bestmed-medical-scheme-abbc) (South Africa)
**Category:** Medical
**Rating:** 1.4/5 (35 ratings)
**Price:** Free
**Bundle ID:** za.co.oldfort.hip.mobile.bestmedmemapp
**Store:** Apple App Store
**Country:** South Africa
**Version:** 2.1.0 (released 2026-03-26)
**Original Release:** 2017-05-03
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1228156024)
**AppTail Page:** [https://apptail.io/app/bestmed-mlU/south-africa](https://apptail.io/app/bestmed-mlU/south-africa)

## Bestmed Description
The official mobile App for Bestmed Medical Scheme.  This free app – specifically developed for Bestmed members – brings you convenient and easy access to your personal healthcare benefits and records. This includes information regarding but not limited to:

•	Membership policy Information
•	Personal statements
•	Correspondence with Bestmed
•	Your personal benefits
•	Key contact information
•	Savings balances
•	Tempo Wellness Programme

It also provides you as a member with a range of useful and interactive tools that are consistently advancing.

Info Feed: A list of all recent interactions between yourself and Bestmed. Including records of interactions with contact centre agents, recent statements, claims and pre-authorisations.

Benefits & Savings: Easy to read information regarding your benefit and savings balances that are accessible to view in real-time.

Policy Information: Information regarding your personal policy as well as the Scheme rules.

Network Healthcare Provider Search: Using GPS location you are able to find family practitioners or specialists close to you. You are also able to search by area.

Submit Claims: Capture invoices and receipts using your phone’s camera or upload them directly from your device storage, and submit them to Bestmed for seamless processing

Savings refunds: Do you have a positive savings balance? You can process your own refunds of any claim shortfalls from your savings. Validated refunds will be automatically paid at our next payment run.

Tempo Wellness Programme: You need a partner in our journey to emotional wellbeing, and this is the role that the Bestmed Tempo programme (and the team behind it) aims to fulfil.

This Bestmed app is powered by the Holistic Insurance Platform Mobile Solution developed by 2Cana Solutions. www.bestmed.co.za www.healthip.co.za www.2cana.com

## Bestmed Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/bf/d5/b6/bfd5b69d-500e-b313-4b68-a10e20c579a6/Login-13inch.png/2064x2752.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/85/fe/ff/85feffee-f341-4327-65ae-a814413eb00d/Simulator_Screenshot_-_iPad_Pro_13-inch__U0028M4_U0029_-_2025-12-22_at_15.34.39.png/2064x2752.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/64/3e/b3/643eb33e-647d-c5d7-9ed1-1f78dc6796c9/Simulator_Screenshot_-_iPad_Pro_13-inch__U0028M4_U0029_-_2025-12-22_at_15.34.07.png/2064x2752.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ad/22/1e/ad221e39-d203-ec93-589e-1d238d06d91b/Simulator_Screenshot_-_iPad_Pro_13-inch__U0028M4_U0029_-_2025-12-22_at_15.34.11.png/2064x2752.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/66/56/db/6656dbd3-9cb1-3e98-e7cd-923f29fcf04e/Simulator_Screenshot_-_iPad_Pro_13-inch__U0028M4_U0029_-_2025-12-22_at_15.34.15.png/2064x2752.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ad/26/ff/ad26ffce-780e-d95f-ae8d-7ef8670ed738/ipad_my_family.png/2064x2752.png)

## Bestmed Rating Breakdown in South Africa
- 5 stars: 2 (6%)
- 4 stars: 1 (3%)
- 3 stars: 0 (0%)
- 2 stars: 4 (11%)
- 1 stars: 28 (80%)

## Bestmed Reviews in South Africa

### *---- "App issue"
Cannot access the App
-- SouthAfrica 15023, 2024-12-11

### *---- "Always says can’t connect to server"
What a waste of time app. It never works
-- Tashlynm, 2024-11-23

### *---- "The app does not allow me to complete registration"
The app does not connect to servers to allow me to log in. I am unable to log in.
-- Josh🫠, 2024-10-04

### *---- "App doesn’t work"
Everytime I try to sign in, App keeps displaying a “Can’t connect to server error message” it’s been over a week now.
-- Sizwe M, 2024-09-10

### *---- "Won’t Let me In"
This app KEEPS saying it can’t reach the server. i’ve been trying for a month !
-- SibsNd, 2024-07-14

### ****- "Basic"
Can be updated a bit more.
-- Boerseun28, 2024-06-04

### *---- "Could be upgraded"
Reviewing the app and not Bestmed themselves. We have recently moved over to Bestmed from another medical aid to get better benefits after hearing really good things. Won’t lie when I say that we’re a bit disappointed in the app. Could definitely be more user friendly and have more features. Would be great to be able to save our medical aid card to Apple Cards and be able to apply for things like the maternity benefit program straight through the app. Hopefully an app revamp will come soon.
-- ByTynika, 2024-05-01

### ***** "Awesome job!"
The APP does the required job and such an ease on the run.
-- MrsssBolton, 2024-04-17

### *---- "Outdated solution"
Please invest more time and money into the app.  

Why do you have to take a photo to submit a claim? Where is the upload function?
The app is suppose to be a self help solution.
Everything is digital these days.
-- Murdernairre, 2024-03-19

### *---- "Does not work."
Waste of time.
-- doesnt work well, 2024-02-20

[View all Bestmed reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Bestmed Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | South Africa | Medical | #18 |


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## Bestmed Available In
- [South Africa](https://apptail.io/app/bestmed-mlU/south-africa)
- [Armenia](https://apptail.io/app/bestmed-mlU/armenia)
- [Argentina](https://apptail.io/app/bestmed-mlU/argentina)
- [Austria](https://apptail.io/app/bestmed-mlU/austria)
- [Australia](https://apptail.io/app/bestmed-mlU/australia)
- [Azerbaijan](https://apptail.io/app/bestmed-mlU/azerbaijan)
- [Belgium](https://apptail.io/app/bestmed-mlU/belgium)
- [Bulgaria](https://apptail.io/app/bestmed-mlU/bulgaria)
- [Brunei](https://apptail.io/app/bestmed-mlU/brunei)
- [Belarus](https://apptail.io/app/bestmed-mlU/belarus)
- [Canada](https://apptail.io/app/bestmed-mlU/canada)
- [Switzerland](https://apptail.io/app/bestmed-mlU/switzerland)
- [Chile](https://apptail.io/app/bestmed-mlU/chile)
- [China](https://apptail.io/app/bestmed-mlU/china)
- [Colombia](https://apptail.io/app/bestmed-mlU/colombia)
- [Czechia](https://apptail.io/app/bestmed-mlU/czechia)
- [Germany](https://apptail.io/app/bestmed-mlU/germany)
- [Denmark](https://apptail.io/app/bestmed-mlU/denmark)
- [Dominican Republic](https://apptail.io/app/bestmed-mlU/dominican-republic)
- [Algeria](https://apptail.io/app/bestmed-mlU/algeria)
- [Ecuador](https://apptail.io/app/bestmed-mlU/ecuador)
- [Estonia](https://apptail.io/app/bestmed-mlU/estonia)
- [Egypt](https://apptail.io/app/bestmed-mlU/egypt)
- [Spain](https://apptail.io/app/bestmed-mlU/spain)
- [Finland](https://apptail.io/app/bestmed-mlU/finland)
- [France](https://apptail.io/app/bestmed-mlU/france)
- [United Kingdom](https://apptail.io/app/bestmed-mlU/united-kingdom)
- [Greece](https://apptail.io/app/bestmed-mlU/greece)
- [Hong Kong SAR China](https://apptail.io/app/bestmed-mlU/hong-kong)
- [Hungary](https://apptail.io/app/bestmed-mlU/hungary)
- [Indonesia](https://apptail.io/app/bestmed-mlU/indonesia)
- [Ireland](https://apptail.io/app/bestmed-mlU/ireland)
- [Israel](https://apptail.io/app/bestmed-mlU/israel)
- [India](https://apptail.io/app/bestmed-mlU/india)
- [Iceland](https://apptail.io/app/bestmed-mlU/iceland)
- [Italy](https://apptail.io/app/bestmed-mlU/italy)
- [Japan](https://apptail.io/app/bestmed-mlU/japan)
- [South Korea](https://apptail.io/app/bestmed-mlU/south-korea)
- [Kuwait](https://apptail.io/app/bestmed-mlU/kuwait)
- [Kazakhstan](https://apptail.io/app/bestmed-mlU/kazakhstan)
- [Lebanon](https://apptail.io/app/bestmed-mlU/lebanon)
- [Madagascar](https://apptail.io/app/bestmed-mlU/madagascar)
- [Malta](https://apptail.io/app/bestmed-mlU/malta)
- [Mexico](https://apptail.io/app/bestmed-mlU/mexico)
- [Malaysia](https://apptail.io/app/bestmed-mlU/malaysia)
- [Nigeria](https://apptail.io/app/bestmed-mlU/nigeria)
- [Netherlands](https://apptail.io/app/bestmed-mlU/netherlands)
- [Norway](https://apptail.io/app/bestmed-mlU/norway)
- [Nepal](https://apptail.io/app/bestmed-mlU/nepal)
- [New Zealand](https://apptail.io/app/bestmed-mlU/new-zealand)
- [Peru](https://apptail.io/app/bestmed-mlU/peru)
- [Philippines](https://apptail.io/app/bestmed-mlU/philippines)
- [Pakistan](https://apptail.io/app/bestmed-mlU/pakistan)
- [Poland](https://apptail.io/app/bestmed-mlU/poland)
- [Portugal](https://apptail.io/app/bestmed-mlU/portugal)
- [Romania](https://apptail.io/app/bestmed-mlU/romania)
- [Russia](https://apptail.io/app/bestmed-mlU/russia)
- [Saudi Arabia](https://apptail.io/app/bestmed-mlU/saudi-arabia)
- [United Arab Emirates](https://apptail.io/app/bestmed-mlU/united-arab-emirates)
- [Singapore](https://apptail.io/app/bestmed-mlU/singapore)
- [Thailand](https://apptail.io/app/bestmed-mlU/thailand)
- [Türkiye](https://apptail.io/app/bestmed-mlU/turkey)
- [Taiwan](https://apptail.io/app/bestmed-mlU/taiwan)
- [Ukraine](https://apptail.io/app/bestmed-mlU/ukraine)
- [United States](https://apptail.io/app/bestmed-mlU/united-states)
- [Vietnam](https://apptail.io/app/bestmed-mlU/vietnam)
- [Sweden](https://apptail.io/app/bestmed-mlU/sweden)

---

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