4.78 out of 5
35,001 ratings in United States
If the parking garage is full, or something else like space is inaccessible or parking lot is closed, anything that prevents parking, it’s money gone. And sometimes the directions are wrong, and it leads to the correct GPS address but doesn’t specify which parking lot at that address.
Always my go to
I frequently cancel reservations. Best Parking app easy to use, can store parking pass on cellphone; best part is ability to cancel until the start time of the reservation. When I tried the apps of the garages’ owners, they were more complicated to use and their personal service were frequently inadequate. Sometimes, Best Parking is a couple of dollars more expensive than the “home” app, but very well worth it … absolutely no hassles!!
I am new to the Las Vegas area and was looking for a place where I could park my F250 near planet Hollywood. I found this app and it recommended the miracle mile parking garage so I paid ahead of time and headed that way. I followed the GPS exactly and went to the address provided. Once I arrived all of the parking areas I saw were for vehicles 6’ 8” or less. I drove around more and found a few areas for larger vehicles but they were full and not at the address in the app. I asked one of the attendants at a hotel that shared the parking garage with the miracle mile and he had no idea where the app was trying to take me. I called customer service and asked for a refund and they want receipts of where I ended up parking? What kind of policy is that? The fact is I never parked and I would think with todays technology they could easily tell that the pass they gave me was never scanned. I want my money back!
I have tried the “reset password” and when I click the link to reset it - it brings me to the app center to open the app, it doesn’t allow me to set up a new password.
95% great- all garages have great service
Have used for several years and the app and service just get better! Including being able to cancel at any time prior to the reservation. No complaints! Last weekend I booked at a parking lot in midtown Manhattan which, upon arrival, was filled with stalls for a popup market! I emailed ParkWiz Sunday evening and got a written response (and promise of a full refund) within a minute or so. The app is great. The level of service is fabulous. Bravo!
Booked it and arrived garage full App worked
I found a wonderful garage that was attached to the train station and I reserved and prepaid for parking. I received a QR code. When I got to the garage, there was no option for a QR code. After trying several times at both entrances, I pressed the help button. An attendant got me in, I parked and left. I came back around 9:30 that night. Upon exit, I couldn’t get out because my phone wouldn’t fit where you’re supposed to show the QR code. I checked the courtesy desk and it was closed. I called the numbers posted for help, but I was left on hold interminably. I went inside the building the garage was attached to, but the guard there knew nothing about how to help me exit. Finally after trying maybe 20 times, the gate finally opened. I mean Jeez Louise—I was trapped in a parking garage for 40 minutes trying to exit! If the app doesn’t work easily with the garage, the garage should maybe not even be an option.
I’m so grateful for this app! It’s made parking in the city stress-free. I especially love being able to reserve in advance.
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
|
|
126
|
|
Top Free
|
|
155
|
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Top Free
|
|
188
|
|
Top Free
|
|
203
|
|
Top Free
|
|
217
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114
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2 weeks ago |
