BetterUp

BetterUp has given me an affordable way, to access a professional life coach, from the convenience of my home, during the little bit of time I have available between my morning and evening work shifts! It has been life changing!

Coming out of my first session of BetterHelp, I felt reassured of the financial investment I made.I am very happy with my coach, but the app could use some improvement. Positives: • I appreciate the “up next” feature • The articles are very engaging since they are formatted almost as flash cards or stories you see on instagram. This kept me engaged. • As a data person, it’s nice to see my insights as a whole person as well as articles attached to my strengths and weaknesses. Areas for Improvement • The ability to save an article with the “plus” sign should be available in the “up next” carousel, not just under the “discover” section. • “View on Mobile” was not available for all articles (ex available for “Focus 101”, but not “Cognitive Agility 101” when tested on iPad. • Include ability to add sessions to Calendar • Section for notes to reflect on articles would be nice. • A widget that features “up next” or assigned articles based on what you’re focusing on would be great

I have been struggling to find a coach who isn’t just trying to be a pseudo-therapist. I really wanted a COACH coach, someone who pushes you and REALLY holds you accountable. That is not what any of their coaches appear to be when you sign up. Its a very Brene Brown-esque “safe space” vibe. Maybe if you're a workaholic with a lot of work stress and perfectionism thats what you need, but when I signed up for a productivity coach that is not what I was expecting and DEFINITELY not what I need.

II would refer this company to any and everyone. It is well worth it.

I’ve been with better help for over a year now and I have no regrets. I’ve been working with Melinda the whole time and I can say I’m not the same person as I was when I first started. She has been an incredible coach who has walked with me through some really hard experiences in my career and has helped me overcome them. Melinda always takes the time to listen to what’s going on and from there she gives insight and helps me navigate what I’m trying to say and my feelings. She is an amazing coach and I would recommend her to anyone and everyone and I’m grateful that BetterUp offers this service!

This app is really helping me to push forward and get to what I want in life - I’ve also been on and off in therapy and while that was also helpful, this is helpful in other ways that help me to really think about my life and what I want from it, I recommend finding a coach you mesh with because it makes all the difference

Constantly tells me that I’ve exceeded my month’s scheduling even though I’m re-scheduling. A lot of scheduling problems with the app.

I wasn’t able to find a coach with the right background to help me. Took 1 session and it wanted to cancel. They refunded me for the unused session we I don’t think they technically had to do that was nice.

Subscriptions are set up to milk users rather than serve users. If you pause your subscription, they auto renew without your consent. You have to cancel by logging in online through their portal. They will not cancel if you request to cancel otherwise. Also, they will charge you for the following cycle after you cancel, even if you do not use their service.

I needed help pushing for my goals and life and my coach has helped me do that.