---
title: "BeyondTrust Rep Console - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:  • Initiate a remote support session from an iOS device without requi"
---

# BeyondTrust Rep Console — United States

![BeyondTrust Rep Console App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/22/bc/22/22bc22ff-60c3-8964-b08e-23f69874aca4/REP_AppIcon-0-0-1x_U007emarketing-0-0-0-7-0-0-85-220.png/434x0w.png)

**Developer:** [Bomgar](https://apptail.io/developer/bomgar-Wep)
**Category:** Productivity
**Rating:** 1.8/5 (104 ratings)
**Price:** Free
**Bundle ID:** com.bomgar.repconsole
**Store:** Apple App Store
**Country:** United States
**Version:** 3.1.10 (released 2026-02-17)
**Original Release:** 2011-07-12
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id439048655)
**AppTail Page:** [https://apptail.io/app/beyondtrust-rep-console-JDI/united-states](https://apptail.io/app/beyondtrust-rep-console-JDI/united-states)

## BeyondTrust Rep Console Description
With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:

• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.

Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.

## BeyondTrust Rep Console Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/7f/88/4b/7f884b34-2a21-9962-c4e0-f41f8b41404c/574f6db0-3ada-48cd-aa88-68a1f3c57f8a_IMG_0029.PNG/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/02/e7/80/02e780bd-7c13-e8c8-5444-5e3da9fa7ed2/8eff4692-8b51-4efa-b88c-3113a028db99_IMG_0028.PNG/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/70/6f/ce/706fcefc-857c-9c3f-e33d-c30a84dea0ce/4aed9da7-6872-468b-846f-8c7d47a82308_IMG_0030.PNG/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/2d/f4/2f/2df42fde-0899-8586-c4af-9a8905056acd/2b67a81b-62ef-4022-b8a1-2be2050c1c3b_IMG_0031.PNG/1284x2778.png)

## BeyondTrust Rep Console Rating Breakdown in United States
- 5 stars: 15 (14%)
- 4 stars: 2 (2%)
- 3 stars: 6 (6%)
- 2 stars: 7 (7%)
- 1 stars: 74 (71%)

## BeyondTrust Rep Console Reviews in United States

### *---- "Last update broke app"
Function keys no longer appear on keyboard making the app completely unusable, please fix
-- Erk1017, 2025-09-28

### *---- "Bad update"
New update removed access to function bar on iPhones and has rendered app useless. Website no longer functional. You’ve completed ruined it
-- DRoss5063, 2025-09-26

### **--- "Latest update"
App was good before. Latest update with new ui design causes the keyboard not to display the F functions at top of keyboard. I have several technicians all saying the same thing. For some reason too it’s taking longer for the app to update the directory list and I have to wait for all the locations to appear. Before it was near instantaneous.
-- Anom$, 2025-09-22

### *---- "Not working"
App used to work for my Bomgar console on my iPhone but now it will not. Only will work on an old iPad. Been like this for 2 years. Will not work on a new iPhone.
-- MADDMONKOFDEATH, 2025-08-24

### **--- "Usually works"
The app never saves the password to log in even though I make sure the “remember me” option is on
-- Mehhh62, 2025-03-17

### *---- "Login error"
Even after update app does not allow Apple users to remote in.
-- Bomgar userr, 2025-03-17

### *---- "Broken on apple devices"
After the last update the app no longer completes login on apple devices.
-- Veolia Brent, 2025-02-16

### *---- "Terrible!!!"
Ever since the latest update I cannot even use the app to login on any apple device. It just cycles through after typing user/pass. Keep checking for a firmware fix but nothing in 2 months. Makes it useless to me
-- Business User 909, 2025-02-05

### *---- "Won't work at all now with IPhone"
This app was bad when it worked. Horrible interface and workability. Now you've really done it though and made it so it doesn't interface with iPhone at all. Nice JOB!!!
-- +H20, 2024-11-15

### *---- "Update broke login"
After recent update, can no longer login.
-- T$420, 2024-11-04

### *---- "Latest update Does Not work"
I can’t
Login!!!!!!!
-- Chanceek, 2024-11-04

### *---- "Not working after update"
Will not work anymore with I phones (IOS) after the latest update.
-- DCBrought, 2024-10-30

### **--- "Broke"
3.1.5 update broke connection to appliance
-- Super sharks, 2024-10-18

### *---- "Broken"
Update broke app, unable to log in anymore, just loads forever. Please fix!!!
-- s0ap321, 2024-10-14

### *---- "Just Broken"
Click and drag on windows PCs from iOS apps doesn’t work. Long running bug they just won’t fix.
-- TV Guy101319, 2024-08-01

### ***** "No more laptop"
I can get away with just my phone. I don’t have to have a little backpack with my laptop all the time.
Absolutely love this app!
-- Stew your mom, 2023-12-02

### **--- "Trackpad/Mouse support"
Come on, guys. Trackpad and mouse support on iPadOS has been out for well over a year now. Probably longer than that. Time to get with the program. VMWare Horizon works like a champ with trackpad, as does Microsoft RDP, and I believe TeamViewer. This omission is pretty painful, in 2023.
-- polaris20, 2023-11-11

### *---- "Right click doesn’t exist at all"
The recent update fixed the curser issue, only partially. The right click is not working at all. There is no way to support our remote users without the right click.
-- Vermontier, 2023-10-26

### *---- "Doesn’t work"
Can you please fix this app?
-- Spyweb, 2023-09-11

### ***-- "Doesn't save password anymore"
The login screen doesn't save my username and password anymore... Please fix.
-- BenSetliff, 2023-09-05

[View all BeyondTrust Rep Console reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## BeyondTrust Rep Console Available In
- [United States](https://apptail.io/app/beyondtrust-rep-console-JDI/united-states)
- [United Kingdom](https://apptail.io/app/beyondtrust-rep-console-JDI/united-kingdom)
- [Mexico](https://apptail.io/app/beyondtrust-rep-console-JDI/mexico)
- [Germany](https://apptail.io/app/beyondtrust-rep-console-JDI/germany)
- [Austria](https://apptail.io/app/beyondtrust-rep-console-JDI/austria)
- [France](https://apptail.io/app/beyondtrust-rep-console-JDI/france)
- [Denmark](https://apptail.io/app/beyondtrust-rep-console-JDI/denmark)
- [China](https://apptail.io/app/beyondtrust-rep-console-JDI/china)
- [Canada](https://apptail.io/app/beyondtrust-rep-console-JDI/canada)
- [Netherlands](https://apptail.io/app/beyondtrust-rep-console-JDI/netherlands)
- [India](https://apptail.io/app/beyondtrust-rep-console-JDI/india)
- [Malaysia](https://apptail.io/app/beyondtrust-rep-console-JDI/malaysia)
- [Spain](https://apptail.io/app/beyondtrust-rep-console-JDI/spain)
- [United Arab Emirates](https://apptail.io/app/beyondtrust-rep-console-JDI/united-arab-emirates)
- [Italy](https://apptail.io/app/beyondtrust-rep-console-JDI/italy)
- [Philippines](https://apptail.io/app/beyondtrust-rep-console-JDI/philippines)
- [Japan](https://apptail.io/app/beyondtrust-rep-console-JDI/japan)
- [Poland](https://apptail.io/app/beyondtrust-rep-console-JDI/poland)
- [Australia](https://apptail.io/app/beyondtrust-rep-console-JDI/australia)
- [Singapore](https://apptail.io/app/beyondtrust-rep-console-JDI/singapore)
- [Indonesia](https://apptail.io/app/beyondtrust-rep-console-JDI/indonesia)
- [Belgium](https://apptail.io/app/beyondtrust-rep-console-JDI/belgium)
- [Nigeria](https://apptail.io/app/beyondtrust-rep-console-JDI/nigeria)
- [Norway](https://apptail.io/app/beyondtrust-rep-console-JDI/norway)
- [Ireland](https://apptail.io/app/beyondtrust-rep-console-JDI/ireland)
- [Israel](https://apptail.io/app/beyondtrust-rep-console-JDI/israel)
- [Iceland](https://apptail.io/app/beyondtrust-rep-console-JDI/iceland)
- [South Korea](https://apptail.io/app/beyondtrust-rep-console-JDI/south-korea)
- [Kuwait](https://apptail.io/app/beyondtrust-rep-console-JDI/kuwait)
- [Kazakhstan](https://apptail.io/app/beyondtrust-rep-console-JDI/kazakhstan)
- [Lebanon](https://apptail.io/app/beyondtrust-rep-console-JDI/lebanon)
- [Sri Lanka](https://apptail.io/app/beyondtrust-rep-console-JDI/sri-lanka)
- [Lithuania](https://apptail.io/app/beyondtrust-rep-console-JDI/lithuania)
- [Luxembourg](https://apptail.io/app/beyondtrust-rep-console-JDI/luxembourg)
- [Latvia](https://apptail.io/app/beyondtrust-rep-console-JDI/latvia)
- [Malta](https://apptail.io/app/beyondtrust-rep-console-JDI/malta)
- [Nepal](https://apptail.io/app/beyondtrust-rep-console-JDI/nepal)
- [New Zealand](https://apptail.io/app/beyondtrust-rep-console-JDI/new-zealand)
- [Oman](https://apptail.io/app/beyondtrust-rep-console-JDI/oman)
- [Peru](https://apptail.io/app/beyondtrust-rep-console-JDI/peru)
- [Pakistan](https://apptail.io/app/beyondtrust-rep-console-JDI/pakistan)
- [Portugal](https://apptail.io/app/beyondtrust-rep-console-JDI/portugal)
- [Romania](https://apptail.io/app/beyondtrust-rep-console-JDI/romania)
- [Russia](https://apptail.io/app/beyondtrust-rep-console-JDI/russia)
- [Saudi Arabia](https://apptail.io/app/beyondtrust-rep-console-JDI/saudi-arabia)
- [Sweden](https://apptail.io/app/beyondtrust-rep-console-JDI/sweden)
- [Slovakia](https://apptail.io/app/beyondtrust-rep-console-JDI/slovakia)
- [Thailand](https://apptail.io/app/beyondtrust-rep-console-JDI/thailand)
- [Tunisia](https://apptail.io/app/beyondtrust-rep-console-JDI/tunisia)
- [Türkiye](https://apptail.io/app/beyondtrust-rep-console-JDI/turkey)
- [Taiwan](https://apptail.io/app/beyondtrust-rep-console-JDI/taiwan)
- [Ukraine](https://apptail.io/app/beyondtrust-rep-console-JDI/ukraine)
- [Uzbekistan](https://apptail.io/app/beyondtrust-rep-console-JDI/uzbekistan)
- [Vietnam](https://apptail.io/app/beyondtrust-rep-console-JDI/vietnam)
- [South Africa](https://apptail.io/app/beyondtrust-rep-console-JDI/south-africa)
- [Argentina](https://apptail.io/app/beyondtrust-rep-console-JDI/argentina)
- [Azerbaijan](https://apptail.io/app/beyondtrust-rep-console-JDI/azerbaijan)
- [Bulgaria](https://apptail.io/app/beyondtrust-rep-console-JDI/bulgaria)
- [Bahrain](https://apptail.io/app/beyondtrust-rep-console-JDI/bahrain)
- [Brunei](https://apptail.io/app/beyondtrust-rep-console-JDI/brunei)
- [Brazil](https://apptail.io/app/beyondtrust-rep-console-JDI/brazil)
- [Belarus](https://apptail.io/app/beyondtrust-rep-console-JDI/belarus)
- [Switzerland](https://apptail.io/app/beyondtrust-rep-console-JDI/switzerland)
- [Chile](https://apptail.io/app/beyondtrust-rep-console-JDI/chile)
- [Colombia](https://apptail.io/app/beyondtrust-rep-console-JDI/colombia)
- [Cyprus](https://apptail.io/app/beyondtrust-rep-console-JDI/cyprus)
- [Czechia](https://apptail.io/app/beyondtrust-rep-console-JDI/czechia)
- [Dominican Republic](https://apptail.io/app/beyondtrust-rep-console-JDI/dominican-republic)
- [Algeria](https://apptail.io/app/beyondtrust-rep-console-JDI/algeria)
- [Ecuador](https://apptail.io/app/beyondtrust-rep-console-JDI/ecuador)
- [Estonia](https://apptail.io/app/beyondtrust-rep-console-JDI/estonia)
- [Egypt](https://apptail.io/app/beyondtrust-rep-console-JDI/egypt)
- [Finland](https://apptail.io/app/beyondtrust-rep-console-JDI/finland)
- [Ghana](https://apptail.io/app/beyondtrust-rep-console-JDI/ghana)
- [Greece](https://apptail.io/app/beyondtrust-rep-console-JDI/greece)
- [Hong Kong SAR China](https://apptail.io/app/beyondtrust-rep-console-JDI/hong-kong)
- [Croatia](https://apptail.io/app/beyondtrust-rep-console-JDI/croatia)
- [Hungary](https://apptail.io/app/beyondtrust-rep-console-JDI/hungary)

---

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