---
title: "BeyondTrust Support - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to b"
---

# BeyondTrust Support — United Kingdom

![BeyondTrust Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/7e/60/64/7e606476-07d3-1f08-8ae7-3344a9de2a5b/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Bomgar](https://apptail.io/developer/bomgar-Wep)
**Category:** Utilities
**Rating:** 3.3/5 (12 ratings)
**Price:** Free
**Bundle ID:** com.bomgar.sdcust
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.2.20 (released 2025-07-31)
**Original Release:** 2012-01-10
**Languages:** German, English, Finnish, French, Italian, Japanese, Dutch, Portuguese, Swedish, Spanish, Chinese, Turkish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id488264551)
**AppTail Page:** [https://apptail.io/app/beyondtrust-support-hSb/united-kingdom](https://apptail.io/app/beyondtrust-support-hSb/united-kingdom)

## BeyondTrust Support Description
You can dramatically broaden service desk reach with the new BeyondTrust iOS Customer Client. Employees and end users with popular iOS-powered mobile devices can get the fullest support they need to be more productive while mobile. Support reps can securely chat, co-browse a web site or app on the end user's mobile device, view screen shots that the end user captures, and even push status updates to mobile employees and end users right from the BeyondTrust Rep Console.

Feature Overview:
• Secure Session Chat – Use BeyondTrust to chat in real-time with mobile users to better understand the issue, transfer files, and view the device’s system information.
• Screen Co-Browsing – Support reps using BeyondTrust can see the same web sites and web apps that the end user is actively viewing on their mobile device, offering immediate guidance to troubleshoot the issue.
• Screen Snapshot Viewing – End users can share captured screen shots of issues with their support rep, to further collaborate on the challenges they may face with their mobile device.
• Push Web Updates – Support reps can push URLs to end users containing key status updates and system configuration profiles to rapidly resolve the issue.

Note: The BeyondTrust iOS Customer Client works with existing BeyondTrust installations with version 15.2.1 or greater and support sites with trusted CA-signed certificates.


## BeyondTrust Support Rating Breakdown in United Kingdom
- 5 stars: 5 (42%)
- 4 stars: 2 (17%)
- 3 stars: 1 (8%)
- 2 stars: 0 (0%)
- 1 stars: 4 (33%)

## BeyondTrust Support Reviews in United Kingdom

### *---- "Currently not working"
Have just tried to connect to a clients phone and as soon as they press broadcast screen it just shows as offline in my console.

Even tried it with my own phone and same result.

Very disappointing
-- |_Morgan_|, 2022-02-24

### ***** "Works well"
Great app for iOS device support
-- LukeyBrogan, 2019-12-30

### *---- "Garbage"
My company paid a fortune for this remote tool.
Clearly not a remote tool for iPhones

Try before you buy
-- :-( Suppot, 2019-06-20

### ***** "Wow, what a super service"
Had problems linking my Wii to the internet after a BT upgrade. Very rapid response, very helpful operative, problem solved first try!
-- Drpetembe, 2014-08-26

### ***** "Awesome app"
Great application works really well on both iPhones and iPads on the go.
-- Millsy_s, 2014-06-17

### ***** "Absolutely great"
I spoke to a representative as I forgot my pin on my dsi  (this happened less than 5 mins ago) and was greeted and helped in under two minutes thank you for the support ~ Daniel
-- Gemgem/cc, 2013-06-14

### *---- "Cant even help"
This is a good idea but is completely useless when you are limited to only the app

Allow us to use the whole phone and then ill be impressed
-- aaronhatton, 2012-08-03

[View all BeyondTrust Support reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## BeyondTrust Support Discovered Keywords
- remote support
- trust co
- beyondtrust support

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## BeyondTrust Support Available In
- [United States](https://apptail.io/app/beyondtrust-support-hSb/united-states)
- [United Kingdom](https://apptail.io/app/beyondtrust-support-hSb/united-kingdom)
- [Canada](https://apptail.io/app/beyondtrust-support-hSb/canada)
- [Germany](https://apptail.io/app/beyondtrust-support-hSb/germany)
- [Switzerland](https://apptail.io/app/beyondtrust-support-hSb/switzerland)
- [France](https://apptail.io/app/beyondtrust-support-hSb/france)
- [Czechia](https://apptail.io/app/beyondtrust-support-hSb/czechia)
- [Australia](https://apptail.io/app/beyondtrust-support-hSb/australia)
- [China](https://apptail.io/app/beyondtrust-support-hSb/china)
- [Denmark](https://apptail.io/app/beyondtrust-support-hSb/denmark)
- [Singapore](https://apptail.io/app/beyondtrust-support-hSb/singapore)
- [United Arab Emirates](https://apptail.io/app/beyondtrust-support-hSb/united-arab-emirates)
- [Brazil](https://apptail.io/app/beyondtrust-support-hSb/brazil)
- [Norway](https://apptail.io/app/beyondtrust-support-hSb/norway)
- [India](https://apptail.io/app/beyondtrust-support-hSb/india)
- [Italy](https://apptail.io/app/beyondtrust-support-hSb/italy)
- [Netherlands](https://apptail.io/app/beyondtrust-support-hSb/netherlands)
- [Belgium](https://apptail.io/app/beyondtrust-support-hSb/belgium)
- [Austria](https://apptail.io/app/beyondtrust-support-hSb/austria)
- [Bahrain](https://apptail.io/app/beyondtrust-support-hSb/bahrain)
- [Hungary](https://apptail.io/app/beyondtrust-support-hSb/hungary)
- [Indonesia](https://apptail.io/app/beyondtrust-support-hSb/indonesia)
- [Ireland](https://apptail.io/app/beyondtrust-support-hSb/ireland)
- [Israel](https://apptail.io/app/beyondtrust-support-hSb/israel)
- [Iceland](https://apptail.io/app/beyondtrust-support-hSb/iceland)
- [Japan](https://apptail.io/app/beyondtrust-support-hSb/japan)
- [South Korea](https://apptail.io/app/beyondtrust-support-hSb/south-korea)
- [Kuwait](https://apptail.io/app/beyondtrust-support-hSb/kuwait)
- [Kazakhstan](https://apptail.io/app/beyondtrust-support-hSb/kazakhstan)
- [Lebanon](https://apptail.io/app/beyondtrust-support-hSb/lebanon)
- [Sri Lanka](https://apptail.io/app/beyondtrust-support-hSb/sri-lanka)
- [Lithuania](https://apptail.io/app/beyondtrust-support-hSb/lithuania)
- [Luxembourg](https://apptail.io/app/beyondtrust-support-hSb/luxembourg)
- [Latvia](https://apptail.io/app/beyondtrust-support-hSb/latvia)
- [Madagascar](https://apptail.io/app/beyondtrust-support-hSb/madagascar)
- [North Macedonia](https://apptail.io/app/beyondtrust-support-hSb/north-macedonia)
- [Malta](https://apptail.io/app/beyondtrust-support-hSb/malta)
- [Mexico](https://apptail.io/app/beyondtrust-support-hSb/mexico)
- [Malaysia](https://apptail.io/app/beyondtrust-support-hSb/malaysia)
- [Nigeria](https://apptail.io/app/beyondtrust-support-hSb/nigeria)
- [Nepal](https://apptail.io/app/beyondtrust-support-hSb/nepal)
- [New Zealand](https://apptail.io/app/beyondtrust-support-hSb/new-zealand)
- [Peru](https://apptail.io/app/beyondtrust-support-hSb/peru)
- [Philippines](https://apptail.io/app/beyondtrust-support-hSb/philippines)
- [Pakistan](https://apptail.io/app/beyondtrust-support-hSb/pakistan)
- [Poland](https://apptail.io/app/beyondtrust-support-hSb/poland)
- [Portugal](https://apptail.io/app/beyondtrust-support-hSb/portugal)
- [Romania](https://apptail.io/app/beyondtrust-support-hSb/romania)
- [Russia](https://apptail.io/app/beyondtrust-support-hSb/russia)
- [Saudi Arabia](https://apptail.io/app/beyondtrust-support-hSb/saudi-arabia)
- [Sweden](https://apptail.io/app/beyondtrust-support-hSb/sweden)
- [Slovenia](https://apptail.io/app/beyondtrust-support-hSb/slovenia)
- [Slovakia](https://apptail.io/app/beyondtrust-support-hSb/slovakia)
- [Senegal](https://apptail.io/app/beyondtrust-support-hSb/senegal)
- [Thailand](https://apptail.io/app/beyondtrust-support-hSb/thailand)
- [Tunisia](https://apptail.io/app/beyondtrust-support-hSb/tunisia)
- [Türkiye](https://apptail.io/app/beyondtrust-support-hSb/turkey)
- [Taiwan](https://apptail.io/app/beyondtrust-support-hSb/taiwan)
- [Ukraine](https://apptail.io/app/beyondtrust-support-hSb/ukraine)
- [Uzbekistan](https://apptail.io/app/beyondtrust-support-hSb/uzbekistan)
- [Vietnam](https://apptail.io/app/beyondtrust-support-hSb/vietnam)
- [South Africa](https://apptail.io/app/beyondtrust-support-hSb/south-africa)
- [Armenia](https://apptail.io/app/beyondtrust-support-hSb/armenia)
- [Argentina](https://apptail.io/app/beyondtrust-support-hSb/argentina)
- [Azerbaijan](https://apptail.io/app/beyondtrust-support-hSb/azerbaijan)
- [Bulgaria](https://apptail.io/app/beyondtrust-support-hSb/bulgaria)
- [Brunei](https://apptail.io/app/beyondtrust-support-hSb/brunei)
- [Belarus](https://apptail.io/app/beyondtrust-support-hSb/belarus)
- [Chile](https://apptail.io/app/beyondtrust-support-hSb/chile)
- [Colombia](https://apptail.io/app/beyondtrust-support-hSb/colombia)
- [Cyprus](https://apptail.io/app/beyondtrust-support-hSb/cyprus)
- [Dominican Republic](https://apptail.io/app/beyondtrust-support-hSb/dominican-republic)
- [Algeria](https://apptail.io/app/beyondtrust-support-hSb/algeria)
- [Ecuador](https://apptail.io/app/beyondtrust-support-hSb/ecuador)
- [Estonia](https://apptail.io/app/beyondtrust-support-hSb/estonia)
- [Egypt](https://apptail.io/app/beyondtrust-support-hSb/egypt)
- [Spain](https://apptail.io/app/beyondtrust-support-hSb/spain)
- [Finland](https://apptail.io/app/beyondtrust-support-hSb/finland)
- [Greece](https://apptail.io/app/beyondtrust-support-hSb/greece)
- [Hong Kong SAR China](https://apptail.io/app/beyondtrust-support-hSb/hong-kong)
- [Croatia](https://apptail.io/app/beyondtrust-support-hSb/croatia)

---

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