BigFoot Java Rewards

The card isn’t working. It show to call customer service. I won’t waste my time doing it. The girl in Puyallup wasn’t very friendly either. The coffee was good.

Hands down the easiest coffee ordering app ever. I love seeing my rewards and accessing the closest doordash near me.

The app is okay. I have 9 drink points, but when you actually open up the points it says I have only 6. I do love the free drink on your on your birthday. I don’t love how you guys treat your employees!!

Awesome service, amazing menu. Love this place

I’m not super impressed with the app, but it is slowly getting better. I mostly am concerned that my points aren’t tracking appropriately. I know I’ve gotten more points than what shows on the app. I did however want to give a huge stellar compliment to the staff at the usual stand I go to! There are three wonderful women there that always go above and beyond to make my visit feel a little special and it brightens even a cloudy day.

They released there new app today and what an update! Looks great! Can’t wait to see what else is coming!

I love big foot java but the app or even a regular browser won’t let me even create an account. I have a card but needed to create an account to cash in the many points I have for rewards. When I create an account and chose option for “I already have a card” and enter my card number and login, it goes back to the “I have a card” or “I need a card” menu. I will probably have to get a new card and I’m not sure if my rewards can be transferred. I’m sure it’s an easy fix that will generate a lot of revenue for big foot! Please fix!

BUGFOOT!!!! You’re a business trying to make money right? A huge portion of your customers want to use their Bigfoot card to store cash in the wallet, but your app doesn’t work! What happens? They go elsewhere. You know it’s an issue but you don’t fix it. I wonder how much sales would go up if the app worked correctly..?

Why does this happen? I’ll let you load money on there. The reload does not work. It just keeps turning and turning and turning and turning and turning and it never loads never loads. I’ve deleted the app re-added it. I’ve done everything that I could possibly do it does not work fix your app and why do you not allow Uber Eats to do pick ups? Ridiculous.

Bigfoot Java is my favorite place to get coffee but the app has issues and needs to be fixed. You cannot reload any $ on the app.