Latest iOS. Signed in, cannot view prescriptions or order medications.

The app does not save my username and password, nor does it log me in with Face ID. Tried to transfer prescriptions and the first one was fine but on the second one the submit was grayed out despite having done everything from the previous one. Every time I tap on account it crashes. Total waste of time!!

I’m unable to save my log in information. When I attempt to use my face to authenticate it says my username or password are wrong.

I take a medication to help control my blood pressure. Luckily. Because every time it is ready to refill I get the same dishonest sending-my-BP-soaring email from Birdi (I knew we were in for hard times when they renamed Novixus (obviously another PR-department-generated name but at least it didn’t set your teeth on edge) as Birdi (isn’t that just *adorable* if you’re a five-year-old) and added a little blue bird (*very* like Twitter’s) fluttering over the screen. But I digress. The lying-in-their-teeth email says: “You have one or more prescriptions that are ready to be refilled and we have been trying to contact you to confirm your order. We're sending you this email in case you missed our other contact attempts.” There are never any “other contact attempts” — not phone message, not text message — and the email I quoted here is always the first contact. It is very irritating to see a supposedly responsible company shading the truth in this obvious manner — it really makes me wonder about their values. Just send me that email and leave out all the fabrications about how you’ve been trying to get in touch with me.

I ordered my medication 10 days ago, and it’s still not here. If you have a different option, to get your medicine, pick that. Good chance you could die waiting for this guys to get you what you need.

There should be a way to save the prescriber info as well as a way to find the out of pocket cost for any medication. Refills are simple to do. A new script(s) is simple, but you have to type in prescriber name, address, phone/fax number for every new script request. Being able to save a prescriber would be more user friendly.

Can’t add prescription to cart, just spins. Clicked on my account and the app crashes.

Unable to add prescriptions, just getting a spinning wheel of death. Also Face ID log in please, I have that capability with other health-related apps. Seems like the new app just looks nice but the functionality was ignored. What’s the point of the app if I have to use a web browser to order my prescriptions.