Best Service
Most diverse food selections
4.45 out of 5
396 ratings in United States
Most diverse food selections
Great app and design
Easy to navigate and being able to support black owned restaurants is a blessing. You are definitely inspiring others. Support BAM!
Needs some work doesn’t really work I thought I was gonna find local places to support but no.
I’ve been wanting to support black business for the last year, but every time I try to use the app it says that nothing is available. I’ve deleted and redownloaded 3 times over the course of months. I can’t imagine how many restaurants are losing out on business because this is happening to so many people.
CONGRATULATIONS so proud of you . We want to support . How does the Nile Cafe get involved . The Nile Cafe is the cities longest running Vegan Restaurant that serves up delicious Vegan Soul Food. Delicious Vegan cakes, cornbread and Vegan ice cream. Let us know how we can connect with you
This mobile app is terrible. There’s no way to track your food, no way to look at the details of your current or previous orders, and no way to contact customer service. I ordered through here a few months ago and after waiting 40 minutes with the order still in “pending” status then finally emailing BAM (bc no way to contact through the app) they informed me my order was canceled. Was reluctant to use BAM again but this time it took an hour and a half for the food to be delivered, during which time we had to call the restaurant for order updates because there is no way to track the order through the app… They do not provide a tracking link like the app description says they do. There was an item missing from the delivery and no way to contact the restaurant or customer service through the app, so I had to again email them with the order number.I love the idea of supporting black owned businesses through this app but the app is just terrible. These businesses are missing out on revenue because the BAM app is so bad.
My best friend ordered from this app. They canceled her order without an explanation after waiting for over an hour. Then they only gave her 50% of her money back and didn’t refund the tip. Why keep the tip when she never was serviced? Not even gonna try ordering from this app at all for myself
“BAM is packed. BAM is currently experiencing high volumes of orders. Please try again in a few minutes.” Is the message I’m getting when I tried yesterday and today.
Customer service is not available often. Deliveries can take up 3 hours. Way too long to wait especially for the delivery price. Needs a lot of work.
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