Blink Charging - EB Go!

Extortionate prices that are not made clear before you pay. Cannot choose a shorter time . Will never use these chargers again be warned.

App can’t find the charger you are standing next to. Convoluted unclear process to set up. Also: you made me download yet another crappy app for something that should be a tap and go process.

Blink have appalling customer service. The App has logged me out several times on my iphone. I can’t reinstate my password and email even having deleted and reinstalled app, said forgot password to reset, no luck. Blank page. The phone call help says they will escalate issues to the app developers and they will contact. They don’t. The council have allowed this company to dominate the lamppost charging here. I’m bailing out of EV lifestyle as a result. BTW- Best charging location is with IONITY never a problem with app or a fast charge.

This app and the chargers are a joke. Wasted time on phone to customer services after being cut off. My car wouldn’t connect from the charger.

The Home Screen still fails to load nearby chargers. You have to manually enter charger-IDs or click on the full map.

I’m a committed EV user, but this is one of the worst services I’ve come across. The App is appalling, not recognising a charger I’m standing next to. Sometimes just not working. Impossible to know whether it’s charging or not. There are far better services from other providers, so, Blink, if you’re reading this, you need to get your act together or else hand back your EV charging contracts to more efficient companies.

This is truly one of the worst apps and service I’ve ever used. Update: It gets worse. The ‘pre-auth’ (it’s not a pre-auth it’s a legitimate debit) was applied twice. I’m now out of pocket £40+. Tried to contact support. The support email address in the app doesn’t work.. I just get a bounce back. Total waste of my time.

Often doesn’t work. So many other issues often to do with the chargers not communicating with the car, the app has been broken for a long time and the support are robots and give you exactly the same answer every time. So disappointed that in 2024 the blink network is so badly run and maintained. No upgrades, slow charging, handful of bays and beholden to an app that doesn’t work. Meh.

Terrible worst ev supplier for sure

One of the most expensive networks in the UK for lamppost charging. Hiked prices when wholesale prices went up and barely reduced them when they came right down again. Pricing not transparent and often doesn’t reconcile with the charge time you instructed in the app. Have offshored their customer services so response times are slow and call quality is awful. Rarely reply to emails. Only positive is that I can usually initiate a charge, which seems better than a lot of reviewers.