---
title: "Blue Cross Mobile - Reviews, Revenue and Downloads in Canada | Apple App Store"
description: "For Medavie Blue Cross, Ontario Blue Cross and Quebec Blue Cross members, this app provides fast, reliable, and easy access to manage your Blue Cross benefits – anytime, anywhere.  Register or log in "
---

# Blue Cross Mobile — Canada
> Medavie, Ontario, Quebec

![Blue Cross Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d6/89/59/d68959d8-f18f-5cb4-2cf1-41c6191533e4/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Medavie](https://apptail.io/developer/medavie-RvYb) (Canada)
**Category:** Medical
**Rating:** 4.8/5 (126,003 ratings)
**Price:** Free
**Bundle ID:** ca.medavie.mobile
**Store:** Apple App Store
**Country:** Canada
**Version:** 8.2.0 (released 2026-03-02)
**Original Release:** 2013-07-29
**Languages:** English, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id674013263)
**AppTail Page:** [https://apptail.io/app/blue-cross-mobile-YMd/canada](https://apptail.io/app/blue-cross-mobile-YMd/canada)

## Blue Cross Mobile Description
For Medavie Blue Cross, Ontario Blue Cross and Quebec Blue Cross members, this app provides fast, reliable, and easy access to manage your Blue Cross benefits – anytime, anywhere.

Register or log in today to access convenient features* such as:
• Upload receipt images right to the app for easier claim submissions
• Access and share your digital ID card
• View your claims history
• Get reminders to take and refill your medications
• Search benefit details, including prescription drug coverage
• View generic drug equivalents and similar alternatives
• View your benefit usage
• View and use your Health Spending Account (HSA) balance
• Find health professionals near you
• Sign up for direct deposit
• Access digital health options through Connected Care

* Some features may be unavailable for your benefits plan.

## Blue Cross Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/ad/b1/96/adb1960c-bef3-f698-6e81-7edf949e88a5/4596cbbe-ea70-4676-b102-c0abfc494069_iPhone_Xs_Max-02_MBC_Dashboard_framed.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/e0/62/ff/e062ff27-ef51-fa3d-ac00-1e70076d8365/d3b5535f-2213-4bf6-be17-62fd58333a9a_iPhone_Xs_Max-03_MBC_MemberCard_framed.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/28/95/36/28953665-6c9b-f86e-13c3-509a00d78ca4/46a2a9c4-4fb3-4930-a9c8-6bf78c5ec78d_iPhone_Xs_Max-04_MBC_Coverage_framed.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/c8/c2/5b/c8c25b3e-e0be-ac4c-72a4-c837af483878/fafec3ac-0525-4923-8ce3-3af6a8a29ed5_iPhone_Xs_Max-05_MBC_SubmitClaim_framed.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/ca/2c/f7/ca2cf75f-8b84-4ca2-622d-6c8527bf5147/50e4a4b0-6796-46b4-a8fb-11b23de16bd5_iPhone_Xs_Max-06_MBC_ClaimHistory_framed.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/4d/09/ab/4d09aba0-5698-5852-f22e-e3c6f062642d/c80ef320-9f74-40d9-838e-8282c547bcc3_iPhone_Xs_Max-07_MBC_PlanUsageVision_framed.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/94/a4/4b/94a44beb-e660-46ae-984b-919ff10ab739/f88e3117-999a-4444-a7df-e69022ea87cc_iPhone_Xs_Max-08_MBC_MyProviders_framed.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/eb/2c/00/eb2c00fd-f44b-030d-760b-b5e786c46011/d59848fc-8b80-4034-8ff1-21e894ba2e55_iPhone_Xs_Max-09_MBC_MyPrescriptions_framed.png/1242x2688.png)

## Blue Cross Mobile Rating Breakdown in Canada
- 5 stars: 106,045 (84%)
- 4 stars: 13,831 (11%)
- 3 stars: 3,188 (3%)
- 2 stars: 925 (1%)
- 1 stars: 2,014 (2%)

## Blue Cross Mobile Reviews in Canada

### *---- "Bad app and coverage"
Bad app and coverage way off to what it says.
Total downgrade from Canada Life.
-- 1337_muzik, 2024-12-31

### ***** "Easy to use, simple, love it"
Just keeps getting better every time I use it. Wish all companies would be this easy to deal with.
-- cranky pantts, 2024-12-29

### **--- "Claim usage, claims history and remaining amounts all Not working since update"
Claim usage, claims history and remaining amounts all Not working since update - don’t see balances per user
-- Opera reviewer, 2024-12-26

### ***-- "iPad App suggestion"
Please add the capability for the app to switch from portrait to landscape so that you can use an external keyboard.
-- Craser737, 2024-11-29

### **--- "Unreliable"
Lately, any claims with the option selected to pay remaining amount with Health Spending Account just get ignored and processed (denied) after a couple weeks as Health or Dental plan only. There is either an issue with the way the app is presenting this selection when the claim goes for review or the agents are not paying attention. It results in $0 being paid out each time a valid new claim is made. 
Every now and then a claim will be at the point of submission, then the app will crash. Sometimes these claims still show up in the recent claims list but mysteriously disappear from the app list a week later.. without ever being processed or paid
-- leah nb, 2024-11-27

### *---- "Changement de langue"
Comment est-ce que je peux changer le langage sur l’application?  J’ai essayé mais il n’a pas d’option?
-- Evepapou, 2024-11-21

### *---- "Crashes Constantly"
Won’t let me submit claims now that it has updated so I won’t be using this app anymore; really unfortunate because submitting claims through there used to be very easy.
-- burblepetrichor, 2024-11-19

### *---- "No way to see coverage"
This app is missing the most important information. How much coverage do I have left? Pacific Blue Cross has an easy to read bar at the top of their app showing exactly how much is left of our coverage. I cannot find this info anywhere in the app or on the website. PLEASE add this to the main page.

“Help” says to check “my plan usage” but this does not exist anywhere in the app.
-- Miss Flame, 2024-11-15

### *---- "Missing Information I need"
This is the worst app for benefits I have ever used. Two of the only pieces of information that I regularly would want to use the app for are not available. The date of my current coverage period (how long until reset) and the cumulative amount of each “bucket” I have used to date is not available anywhere easily. I have to add up each type of service on my own to ensure I have enough coverage for any upcoming appointment. Terrible.
-- Ashlee Wheaton, 2024-11-07

### **--- "Spinning dots of death - probably not covered"
I can’t search more than five drugs consecutively without getting the spinning dots. Once that happens I have to close the app, re-sign in, and search again only to find my sucky work coverage actually covers just about nothing. But I digress. 

App is not stable.
-- Blackhawks 2010 Champs, 2024-11-01

### *---- "Always crashes"
Your app crashes all the time mid claim.  Not sure why you can’t have a better design.
-- JJamz2024, 2024-10-30

### *---- "Buggy"
The most buggy app i&#039;ve ever used, keeps asking for face id, logs me out when i click the back button, not user friendly
-- Liamiswang, 2024-10-06

### *---- "Keeps kicking me out"
This app keeps kicking me out to the login page every time I press a back button. Very annoying. Also not easy to see the kind of coverages I have in one quick look because it asks for the billing codes. Not a very useful app in general.
-- Whydo1needn1cknamef0rth1s, 2024-10-06

### **--- "It just back out and closes"
I typed a name in incorrectly when searching for a provider.  It walked back each screen and logged me out.  I’ve never see behaviour like that in any app.
-- Ronnie-funny-iphone, 2024-09-17

### **--- "Does not always allow access"
Chronic issues with opening app.  Fails to log in or service is not available.
It’s like they don’t want you to make claims.

Additionally, the earlier version was more user friendly. Now more information is required to be inputted.
-- New Brunswick, Canada, 2024-09-03

### **--- "Bug Fix"
New to the app and seems pretty straight forward and user friendly except for a bug with adding health professionals to your favourites.
I added a couple my first time around 2 weeks ago and now when I go to the my health professionals they are not there and when i searched for them again and clicked onto add it says this provider has already been added to your favourites but it’s blank under the my health professionals. 
Can you please fix this issue on the app!
-- DJ MGD, 2024-08-21

### *---- "Useless app"
Once the app times out it logs you out and the notification does not disappear, even weeks later cannot log back in, still the same notification!!!!
-- B.Bass1, 2024-05-31

### *---- "Please fix the plan usage"
It is so annoying.
-- Krisskh, 2024-05-28

### *---- "Their mobile app is beyond bad."
I used to have Sun Life as a health insurance provider (through my employer). Their app was 10x better: easy to search for a professional, easy to submit a claim. With the Blue Cross app I cannot find how to do these.
-- William4830, 2024-05-27

### *---- "NUL depuis la mise à jour"
Pourquoi changer une formule qui marche? C’est la question qu’on se pose.. La version précédente nous permettait d’avoir accès très facilement à l’utilisation de nos garanties. Désormais, on peut seulement savoir pour les soins de la vue, dentaires et… « bandelette de test glycémique » 😅(whatever that is) 🤷🏻‍♂️
-- Aurel13006, 2024-05-23

[View all Blue Cross Mobile reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Blue Cross Mobile Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Canada | Medical | #4 |

## Blue Cross Mobile Discovered Keywords
- alberta id
- alberta blue cross
- my insurance
- ab blue cross
- québec
- bove
- blue cross
- manitoba blue cross
- blue cross medavie
- croix bleue medavie

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