Driver went to the wrong address
Driver never turned up at the correct address and U was charged for the ride !!!!!!!!
Bolt: Request a Ride
Ready to ride?
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Description
Use your smartphone to order a ride and get picked up by a top-rated driver in minutes.
WHY USE THE BOLT RIDE-HAILING APP?
• Request a safe, comfortable ride in seconds.
• Enjoy fast arrival times, 24/7.
• See the price before you request a ride.
• Pay securely in the app (credit/debit card, Apple Pay, cash).
EASY ORDERING:
• Open the app and set your destination;
• Request a ride;
• See your driver's location in real-time on the map;
• Ride to your destination;
• Leave a rating.
SAFETY FIRST:
Some of Bolt’s safety features require the app to stay running in the background.
• Emergency Assist button: quickly and discreetly alert an emergency response team and our dedicated Safety team, who will make an immediate welfare call.
• Audio trip recording: trigger an in-app audio recording if you ever feel uncomfortable during a ride.
• Private phone details: when you call a driver via the app, your number remains hidden.
ORDER IN ADVANCE:
Need an early airport transfer? Request a ride ahead of time with Bolt!
*CITIES FOR PEOPLE, NOT CARS:
We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.
*DELIVER PACKAGES
If you need to deliver a parcel in a city, use the Send category in the Bolt app. A driver will pick up your package in minutes!
Bolt ridesharing is available in 45+ countries and 500+ cities worldwide. We rebranded from Taxify to Bolt in March 2019.
Our mission is to make cities for people, not cars. We do this by offering a better alternative to every purpose a private car serves and helping millions of drivers support their families. The next time you need a ride, order a Bolt!
*Bolt ride options differ by location. Check the app for availability in your city.
Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/
Questions? Get in touch via [email protected] or at https://bolt.eu
Follow us on social media for updates, discounts, and offers!
Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X (formerly Twitter) — https://x.com/Boltapp
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WHY USE THE BOLT RIDE-HAILING APP?
• Request a safe, comfortable ride in seconds.
• Enjoy fast arrival times, 24/7.
• See the price before you request a ride.
• Pay securely in the app (credit/debit card, Apple Pay, cash).
EASY ORDERING:
• Open the app and set your destination;
• Request a ride;
• See your driver's location in real-time on the map;
• Ride to your destination;
• Leave a rating.
SAFETY FIRST:
Some of Bolt’s safety features require the app to stay running in the background.
• Emergency Assist button: quickly and discreetly alert an emergency response team and our dedicated Safety team, who will make an immediate welfare call.
• Audio trip recording: trigger an in-app audio recording if you ever feel uncomfortable during a ride.
• Private phone details: when you call a driver via the app, your number remains hidden.
ORDER IN ADVANCE:
Need an early airport transfer? Request a ride ahead of time with Bolt!
*CITIES FOR PEOPLE, NOT CARS:
We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.
*DELIVER PACKAGES
If you need to deliver a parcel in a city, use the Send category in the Bolt app. A driver will pick up your package in minutes!
Bolt ridesharing is available in 45+ countries and 500+ cities worldwide. We rebranded from Taxify to Bolt in March 2019.
Our mission is to make cities for people, not cars. We do this by offering a better alternative to every purpose a private car serves and helping millions of drivers support their families. The next time you need a ride, order a Bolt!
*Bolt ride options differ by location. Check the app for availability in your city.
Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/
Questions? Get in touch via [email protected] or at https://bolt.eu
Follow us on social media for updates, discounts, and offers!
Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X (formerly Twitter) — https://x.com/Boltapp
Screenshots
User Rating
4.81 out of 5
744 ratings in New Zealand
5 star
677
4 star
35
3 star
10
2 star
1
1 star
21
Ratings History
Reviews
Charged twice when drivers cancelled the trips! BAD
I requested a trip from CIM moor hall to Delta court. Twice I booked and both times the drivers cancelled the trip. BOLT have charged me twice for both trips! When I enquired the customer support says I have to wait 14 days for them to respond! Very disappointing!
Can’t get cars until at middle of the nights
Books some city trips only during twilight hours and also booked trip to airport at Bangkok and driver took the toll road without asking me when there’s no traffic at all. And asked for cash payment afterwards. Contacted support and they basically just keep copy and paste sentences from a script and won’t solve my problem or even acknowledge that there was a problem.
Great app until…
Great app until… you have to contest the parking fines for a scooter ride. You parked in a properly parked area, provided all the evidence with screenshots and for some reason it’s still not enough 🤷♂️
Driver held me hostage for 10x fare. Bolt says oh well
When things go wrong, Bolt offers no protection and because you are in a private car - oh well. I was held hostage on side of motorway for 100$ and driven to ATm to pay after getting in a bolt. Verbally threatened and was extremely scared and endangered. Bolt afterwards says it’s not their fault, they have looked into it … and, nothing else. If I’d take a real taxi, I cokld go to police or have a option but bolt doesn’t care, doesn’t look into it. Be aware. Atleast Uber cares about customers
Excellent
Efficient and delivered to exact address. Thanks.
Can’t recommend bolt
Father’s Day here little traffic as a result driver went faster and was our quickest trip yet on our normal route. Trip even shorter as met by another car 5km from the end. Yet bolt increased the fare from 55 GHS initial fare to 72GhS Other trips bolt can almost double the fare from initial price for little reason Can’t recommend bolt at all. Uber seem to offer more reliable pricing and service
Great but not available when needed most!
Great against taxi mafia
Cancellations
Drivers accepting and then cancelling, pay your drivers more man!
Would rate zero if I could
Ordered twice and driver accepted and then cancelled 5mins later. The last one messaged to ask where I wanted to go?? She can’t see the destination that she accepted when I gave destination she said to far and cancelled!!! Back to grab!
Store Rankings
Ranking History
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Keywords
uber request a ride,
uber australia,
grab,
grab driver,
grab app,
grab car,
rideshare,
volt,
free now,
request a ride
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App Info
- Category
- Travel
- Publisher
- BOLT TECHNOLOGY OU
- Languages
- English, Arabic, Armenian, Azerbaijani, Belarusian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Georgian, German, Greek (modern), Hungarian, Italian, Kazakh, Latvian, Lithuanian, Nepali, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Sinhala, Slovak, Slovene, Spanish, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu, Uzbek
- Recent version
- 148.0 (1 day ago )
- Released on
- Jul 24, 2013 (10 years ago )
- Also available in
- Ukraine, South Africa, Nigeria, United Kingdom, United States, Romania, Poland, France, Portugal, Saudi Arabia, Germany, Azerbaijan, Russia, Thailand, Czechia, Sweden, Spain, Mexico, Australia, Austria, China, Hungary, Italy, Netherlands, Brazil, Norway, India, United Arab Emirates, Israel, Kazakhstan, Canada, Turkey, South Korea, Belgium, Ireland, Finland, Belarus, Switzerland, Hong Kong, Vietnam, Denmark, Taiwan, Philippines, Lebanon, Malaysia, Japan, Kuwait, Egypt, Singapore, Pakistan, Greece, Colombia, Argentina, Indonesia, New Zealand, Chile, Algeria, Peru, Ecuador, Dominican Republic
- Last updated
- 2 weeks ago