Bolt: Request a Ride
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Description

Use your smartphone to order a ride and get picked up by a top-rated driver in minutes.

WHY USE THE BOLT RIDE-HAILING APP?
• Request a safe, comfortable ride in seconds.
• Enjoy fast arrival times, 24/7.
• See the price before you request a ride.
• Pay securely in the app (credit/debit card, Apple Pay, cash).

EASY ORDERING:
• Open the app and set your destination;
• Request a ride;
• See your driver's location in real-time on the map;
• Ride to your destination;
• Leave a rating.

SAFETY FIRST:
Some of Bolt’s safety features require the app to stay running in the background.

• Emergency Assist button: quickly and discreetly alert an emergency response team and our dedicated Safety team, who will make an immediate welfare call.
• Audio trip recording: trigger an in-app audio recording if you ever feel uncomfortable during a ride.
• Private phone details: when you call a driver via the app, your number remains hidden.

ORDER IN ADVANCE:
Need an early airport transfer? Request a ride ahead of time with Bolt!

*CITIES FOR PEOPLE, NOT CARS:
We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.

*DELIVER PACKAGES
If you need to deliver a parcel in a city, use the Send category in the Bolt app. A driver will pick up your package in minutes!

Bolt ridesharing is available in 45+ countries and 500+ cities worldwide. We rebranded from Taxify to Bolt in March 2019.

Our mission is to make cities for people, not cars. We do this by offering a better alternative to every purpose a private car serves and helping millions of drivers support their families. The next time you need a ride, order a Bolt!

*Bolt ride options differ by location. Check the app for availability in your city.

Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/

Questions? Get in touch via [email protected] or at https://bolt.eu

Follow us on social media for updates, discounts, and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X (formerly Twitter) — https://x.com/Boltapp
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Screenshots

User Rating

4.87 out of 5

1,443 ratings in Pakistan

5 star
1,328
4 star
82
3 star
14
2 star
5
1 star
14

Ratings History

Reviews

Best Taxi Service in the world

Sa2yasin on

Enjoying in Baku city with help of Bolt’s drivers 👏

Top of the line and best ride hailing in Baku

Malik_001 on

I have stayed like for 10 days in Baku and it’s been a great experience riding with bolt, it can literally take you in less than 5 minutes from your location. Good people, good environment and fast roads, most of the cars are of good quality. Anyone traveling in Azerbaijan or Baku must use BOLT than any other.

Travelling partner

MrSAkhan on

You would like to travel baku, cheapest app for travelling in city. Love bolts

Got Scammed By Elmeddin 20EO889 Toyota Prius

Afaq 😊 on

I complained at support right away that I was in my taxi and my app shows that driver hasn’t picked me up. Alfred from support team told me that it’s a glitch in the app and I should continue my ride. When I reached my destination, the driver overcharged me and added a wait time and I had to pay 46 manat instead of 12. He was a scammer. That ride was from Nizami Streer to Heydar Aliyev International AirPort Terminal 1.

Formal Complaint Regarding Unsatisfactory Service Experience with Bolt

ايشه on

I express my dissatisfaction with the service provided by Bolt today. After booking a ride and making an upfront payment, I was informed that no driver was available unless I paid an additional fee, which I declined. Subsequently, the assigned driver arrived from a considerable distance, prompting me to walk to the pickup location despite mobility issues. Upon entering the cab, the driver expressed reluctance to drive to my specified waiting location. Despite explaining my difficulty in walking, she apologized but continued to exhibit unprofessional behavior by engaging in a speakerphone conversation with her son during the ride. Furthermore, the driver deviated from the optimal route, dropping me far from my destination to accommodate her desire to pick up her son. This compounded my dissatisfaction with the service. To exacerbate matters, Bolt is now requesting additional payment for the same ride. I urge Bolt's customer support to address these issues promptly and seek a resolution to this unsatisfactory experience.

Good taxi Service

Sona Traders on

Bold is really amazing service in Baku

Satisfied

Safwanpardesi on

A great app compared to grab

Rude Drivers Worse attitude and calling while driving

AzeemHashmi on

The drivers are worse trained and yesterday we hire a ride and car no 77EV458 treated us like fighting and said shutup to me and try to fight with me and my family and was shouting on a call during whole ride worse experience i have ever faced in my life

Superb service in baku

MAK 786 on

Excellent very cheap and quick service in baku city

Loving it

lil li15 on

Loving it

Store Rankings

Ranking History

Category Rankings

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Top Free
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Keywords

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Revenue and Downloads

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App Info

Category
Travel
Publisher
BOLT TECHNOLOGY OU
Languages
Spanish, German, Armenian, Azerbaijani, Belarusian, Bulgarian, Catalan, Czech, Croatian, Danish, Slovak, Slovene, Estonian, Finnish, French, Georgian, Greek (modern), Hungarian, English, Italian, Kazakh, Latvian, Lithuanian, Dutch, Nepali, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Sinhala, Swahili, Swedish, Thai, Turkish, Ukrainian, Urdu, Uzbek, Arabic
Recent version
148.0 (1 day ago )
Released on
Jul 24, 2013 (10 years ago )
Last updated
2 weeks ago