---
title: "bOnline phone - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Download the bOnline phone app for iOS — the essential app bringing your business landline to your mobile.   Clear calls Benefit from business-grade HD voice technology, making calls clearer than land"
---

# bOnline phone — United Kingdom

![bOnline phone App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fb/18/a5/fb18a5bf-c786-a1b7-be0c-e72783087bd1/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [bOnline](https://apptail.io/developer/bonline-pmrb)
**Category:** Business
**Rating:** 4.1/5 (115 ratings)
**Price:** Free
**Bundle ID:** app.bonline.com
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.36.2 (released 2026-07-13)
**Original Release:** 2023-10-26
**Languages:** English, French

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id6451206601)
**AppTail Page:** [https://apptail.io/app/bonline-phone-rwho/united-kingdom](https://apptail.io/app/bonline-phone-rwho/united-kingdom)

## bOnline phone Description
Download the bOnline phone app for iOS — the essential app bringing your business landline to your mobile. 

Clear calls
Benefit from business-grade HD voice technology, making calls clearer than landlines and mobiles.

Personalised setup
Easily manage your contacts and calls all in one place.

Sound professional
Separate work from personal calls and add professional greetings.

Switch devices
Take calls on the go and switch between your laptop or web app to your iOS device in one tap.

Work anywhere
Stay connected to your business from anywhere and never miss a call with out-of-hours call flows.

Easy collaboration
Bring your team together with presence, away scheduling, and video calls. 

Integrated apps
Connect your bOnline phone to the tools you already use, like Google, Outlook and more.

**************

IMPORTANT: bOnline phone requires an existing bOnline account.

LEGAL DISCLAIMERS
1. Emergency calling will not work outside of the UK.
2. Call quality may be affected when using VoIP outside the UK.

## bOnline phone Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/ba/41/d4/ba41d4d0-36bc-1243-0c68-b987d4c2d55e/58dc91a9-dbc7-4e8a-bf4e-4ac18464f648_31.jpg/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/c7/e0/03/c7e00393-d0e4-d280-d8c2-bffdf687f9f2/fd9da93c-1489-4142-8d59-cb1835fbb91f_32.jpg/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/d2/2c/db/d22cdbb3-eb9a-e6d2-a1f3-5a32dcc42e45/1b0475bd-d44f-4135-bb2e-f87ae5575d2d_33.jpg/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/5f/40/f8/5f40f8f3-cd05-96db-3726-66cbdf0be31e/17c454f7-8cb8-414a-9402-7f4f7006a213_34.jpg/1242x2208.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/b3/f9/14/b3f91498-47ef-9af7-8290-de9661a0d00a/1382c8a9-d88a-4745-869f-f287fc3c7805_35.jpg/1242x2208.png)

## bOnline phone Rating Breakdown in United Kingdom
- 5 stars: 81 (70%)
- 4 stars: 8 (7%)
- 3 stars: 3 (3%)
- 2 stars: 2 (2%)
- 1 stars: 21 (18%)

## bOnline phone Reviews in United Kingdom

### ***** "Mrs"
Naseegha best customer service in high standard
-- suthanu, 2024-12-03

### ***** "Easy to Use"
Was easy to navigate and setup this app. Love it, Nasee Gha was really helpful
-- Dolami99, 2024-12-02

### *---- "Terrible customer service"
Terrible customer service. I cancelled after 4 days, I was told this would work with WhatsApp business and it doesn’t. I am hard of hearing and couldn’t discuss the with the cancellations team. I asked to be emailed. The first two people I spoke with said this would be fine and that I had a 30 day period to pay for. I paid up to that date. The third person informed me this was a contract and I couldn’t leave for the year. He also said that as I hadn’t answered the phone to the cancellations team my initial call was not logged as a cancellation. I asked for email contract! This was at the start of Sept, I asked again for the cancellation team to email me, but here we are with lots more emails and texts telling me I have to pay for another month. I have emailed again and no contact. This company has NO internal complaints system or a line of supervision and I was told I could speak with anyone else. Don’t waste your money and time. There are others, cheaper who do consider disabled customers.
-- La_xx, 2024-09-23

### ***** "Great service"
Abdullh was fantastic , couldn’t ask for better service. Knew the fault we were having  and resolved instantly.
-- Mk vehicle solutions, 2024-09-09

### *---- "Very buggy app, phone support not willing to help"
Everytime you make a call it opens Facetime app, phoned support but they were unwilling to try and find a solution.

Also can&#039;t type in numbers with keyboard on the dialer screen have to tap each button number with mouse one by one, old rotary phones were quicker.

Support not helpful at all, basic things need to be fixed, will be looking for another solution.
-- Olivia5552001, 2024-09-02

### **--- "Easy setup, mobile app has issues."
It’s very easy to set up a virtual landline with bOnline and the onboarding experience was great. Was also very easy to set up the VOIP handset to connect it to my new landline number. 

However, the mobile app is frustrating me. Currently the app does not cause my mobile to ‘ring’ when someone calls the landline number and voicemails also do not play back (no sound) through the app. 

In summary easy set up, works well on the computer and desk phone, but the mobile app is not currently doing the job for me.
-- lankyjewell, 2024-08-22

### *---- "Can’t escape BOnline fast enough"
Hounded to go on to this app whilst on holiday and at the end of the week they turned my number off even though they had agreed to call me after my holiday. 

Set up on this app and now we no longer get options for our different businesses and all calls come through as our number so we can not phone anyone back.
-- Mcloughs, 2024-08-14

### *---- "Unreliable app"
Always having to restart phone to make app work and recently it’s stopped notifications for any calls. Uninstalled app and reinstalled, worked for 20 mins now doesn’t work at all. Had issues since I joined in November 2023. Upgraded to 3.0 and still useless. Customer services never fix anything. Will move once contract is up. They then will hassle me after this review as usual.
-- TarmacTerror, 2024-08-13

### *---- "Absolutely awful set up and wish we had neve moved to them!"
We’ve had nothing but problems since we moved to them 18/12/23, with repeated complaints from customers of an echoey line. 
My mobile app worked perfectly well earlier this week, and on being told to upgrade to version 3 today, it now won’t accept the email address and PIN that is on the email bOnline sent to us.
-- An Olden, 2024-07-25

### ***** "Excellent service"
Alfreda was quite friendly and explained to me step by step how to use the app on the mobile and on the computer. Thank you
-- Joyful Care for You Ltd., 2024-06-19

[View all bOnline phone reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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## bOnline phone Available In
- [United Kingdom](https://apptail.io/app/bonline-phone-rwho/united-kingdom)
- [South Africa](https://apptail.io/app/bonline-phone-rwho/south-africa)
- [Spain](https://apptail.io/app/bonline-phone-rwho/spain)
- [Italy](https://apptail.io/app/bonline-phone-rwho/italy)
- [Switzerland](https://apptail.io/app/bonline-phone-rwho/switzerland)
- [Portugal](https://apptail.io/app/bonline-phone-rwho/portugal)
- [Romania](https://apptail.io/app/bonline-phone-rwho/romania)
- [Sweden](https://apptail.io/app/bonline-phone-rwho/sweden)
- [Netherlands](https://apptail.io/app/bonline-phone-rwho/netherlands)
- [Germany](https://apptail.io/app/bonline-phone-rwho/germany)

---

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