It is such a shame that a retailer I admire has such a poor functioning app. It is painfully slow and not user-friendly in the slightest.

Unbearable shopping experience using this App

The app is basically unusable, dev team seems like they don’t really care. This has been an issue for years.

Just walked away from a $450 order because this app doesn’t work. The Bonobos of 2014 has never felt further away.

ApplePay does not work despite it working in every other app I use. It is impossible to add a card because the country field is bugged, and autocomplete is broken for a lot of fields as well.

I like the clothes; however, the app is horrible. It's hard to believe that a company with no physical locations to purchase items would allow their app to not function for basic needs like checking order status or browsing. I'm unsure what's happening, but I'm considering leaving as a customer unless this changes very soon. It's not worth the frustration

I’d gladly pay for some clothes, but it’s as if they don’t want me to. I can’t see what I’ve bought to purchase again. Like the clothes, but I can’t seem to get them.

I wonder how many sales Bonobos has lost due to Apple Pay and Checkout never working? It’s so consistently poor.

Orders page doesn’t work and Apple Pay never goes through for me. Filtering on the shopping page also doesn’t work.

I don’t know why the app is such trash, but it’s missing really useful features that are only available on the website… like actual measurements of the clothes you are buying so you’ll know how they fit. Really stupid app with no advantage over the website. Also, currently unable to login on the app and the website. Bonobos, if you’ve been curious about why your sales are down maybe you should make sure people can login to their accounts to buy things. Lame.