Borgata - Online NJ Sportsbook

Hate is not a strong enough word for this place , so incredibly unfair, like how come my most epic cold streaks happen here…, coincidence ??? No chance , it’s flat out unfair here

I signed up and made a large deposit to the site. They blocked me out of my account and I had to spend an hour with customer service to get back in. Finally, I was on the site and the blocked my account from betting. Just use FanDuel or DraftKings. Avoid Borgata at all costs

Very nice

Fraude

I signed up to use the Sportsbook from CO. I deposited money with a deposit match offer. Once that was done, I’m only allowed to use it in the Casino, NOT the Sportsbook, and I can’t use the Casino outside NJ. Now, I cannot withdraw or use my money at all!

Have a large sum on money in my account, went to log in to place wagers and nothing works. After I login, the screen goes blank. Absolutely terrible Sportsbook. Get the confirmation text but nothing else. DO NOT deposit money here you will never get it back. Hope they get shut down.

THEY HAVE MY FIRST DEPOSIT MONEY FOR OVER 5 MONTHS. I HAVENT EVEN BEEN ABLE TO SIGN IN AND USE MY MONEY BECAUSE THE TWO-STEP MULTI-FACTOR IS NOT SENDING MY PHONE A CODE. I KEEP CONTACTING CUSTOMER SERVICE, BUT THEY DONT HELP WITH ANYTHING AFTER A WEEK OF RESPONDING BACK. HANDS DOWN THE WORST CUSTOMER SERVICE. I AM REPORTING THEM TO THE GAMING COMMISSION. THEY ARE NOT BEING FAIR OR REASONABLE, AND NOT TRYING TO RESOLVE ANYTHING LIKE CUSTOMER SERVICE SHOULD. THIS IS 1000% A SCAM. THEY KEEP SAYING TO UPLOAD DOCUMENTS BUT YOU NEED TO SIGN IN TO UPLOAD DOCUMENTS. BACK TO SQUARE ONE OF WHY IM CONTACTING CUSTOMER SERVICE & ANOTHER MONTH GOES BY.

I deposited $75 after downloading the app . Didn’t like it so I decided to withdrawl it . My money has been stuck in my account for a week. The first woman asked for a picture of my ID done . Secondly they asked for me to upload a picture of the front of my debit card done … I figured these are security checks for whatever reason then they ask me to upload a picture holding my id … ok ? Done . Now after being left in a chat for 50 minutes they ask for a picture of me holding the front of my license ..

They have my money kidnapped for weeks. Due to a phone number change I can’t receive login verification. Each customer service rep says they have limited resources and they will escalate the issue expect an email within 24-48 hours. It has been over 2 weeks. I have dealt probably close to ten customer service reps at this point tells me the same thing like they are robots. I have gotten so fed up I expressed I just want the menu out and I’ll gladly close the account and never look back. instead they deemed me an irresponsible gambler for demanding my money. Which is very far from the truth, creating another layer to this awful experience. Aside from the completely inept customer service the app lacks betting options and doesn’t compete with some of the other sportsbooks out there. Stay away!

I was offered a $10 bonus bet for placing a $10 casino wager in my inbox. I was not able to claim the promotion so i reached out to support who had told me I had the promotion claimed on their end. I was not given a bonus bet after meeting the wager requirements and the support told me I have to claim it EVEN THOUGH I EXPLAINED I CANNOT AND SHE TOLD ME THEY SAW IT ON THEIR END AS CLAIMED. Anyway out money on a fake promotion on my account and lied to by support. Be weary of promotions.