---
title: "Brinks Home | Protect America - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Stay connected to your home wherever you go! Brinks Home Security™ now monitors Protect America™ customers and puts the tools to control your home security and automation system in the palm of your ha"
---

# Brinks Home | Protect America — United States

![Brinks Home App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/bc/a0/c5/bca0c5ea-1037-c8f5-b27e-a8a4b4bf2dec/PAMobile-1x_U007emarketing-7-85-220.png/434x0w.png)

**Developer:** [Protect America](https://apptail.io/developer/protect-america-yoXd)
**Category:** Lifestyle
**Rating:** 2.2/5 (206 ratings)
**Price:** Free
**Bundle ID:** com.protectamerica.mobile
**Store:** Apple App Store
**Country:** United States
**Version:** 6.4.5 (released 2021-03-06)
**Original Release:** 2011-05-22
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id438114009)
**AppTail Page:** [https://apptail.io/app/brinks-home-protect-america-Erbc/united-states](https://apptail.io/app/brinks-home-protect-america-Erbc/united-states)

## Brinks Home Description
Stay connected to your home wherever you go! Brinks Home Security™ now monitors Protect America™ customers and puts the tools to control your home security and automation system in the palm of your hand. Quickly check on your home, arm and disarm your system, and get alerts if something isn’t right. Not leaving home? Use the app to control Z-Wave devices without leaving the couch, arm your system from your bed, or check on a noise by viewing live video feeds from your Wi-Fi connected cameras.

Features include:

* Arm and disarm your system
* Watch live feeds or recorded video clips
* Lock and unlock doors
* Adjust Z-Wave smart thermostats

* Control other Z-Wave home automation devices
* Receive alerts for events that matter most to you
* View event history

PLEASE NOTE: This app will only work with a Brinks Home Security system (formerly Protect America) and certain features are only supported with optional equipment and plans.

Not yet using Brinks Home Security to protect your home and family? Visit www.brinkshome.com to get started today!

## Brinks Home Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/14/7c/d5/147cd562-8846-3b6f-8b9b-ad49e2bade67/a0a5e1e6-87a0-46f5-a613-0a672761b20f_iPhone_XS__U2013_Security.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/7f/dc/e1/7fdce1d3-fec1-e42c-b949-fbc75de02a1d/58709067-9391-4931-bc87-932a94abfb77_iPhone_XS__U2013_Video.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/a7/6b/38/a76b3809-bad1-fc14-03c5-402d8df5a427/f01c2bbc-b8a1-4046-b882-6569137fd8e6_iPhone_XS__U2013_Control.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/a5/35/7c/a5357cb6-bdf3-53a4-6552-2d7cfd81c055/4facd8f8-0467-4667-965f-fe3cc733adbe_iPhone_XS__U2013_Climate.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/2d/9f/43/2d9f43ff-b664-338b-1484-662e3ad27c8c/13562f9c-5d07-4076-a5da-4cdc1f067611_iPhone_XS__U2013_Locks.png/1242x2688.png)

## Brinks Home Rating Breakdown in United States
- 5 stars: 41 (20%)
- 4 stars: 9 (4%)
- 3 stars: 11 (5%)
- 2 stars: 27 (13%)
- 1 stars: 118 (57%)

## Brinks Home Reviews in United States

### *---- "Barely works on iPhone 15"
This app constantly reports it cannot connect, or indicates alarm is offline, or most commonly reports an SSL error. My wifes iPhone 14 connects a little more often, but still not consistent. Brinks and protect america just have me do a manual reset on the panel.  This is ridiculous. The poor app performance and inability to connect consistently is the reason I have decided to get away from Brinks and Protect America to something else more reliable and dependable. Had the same issues when i had an Android phone. Junk app. Do not recommend.
-- Yalcs, 2024-09-05

### *---- "MAJOR GLITCH: Alarms set off constantly"
False alarms constantly being set off silently while I am home and the house is DISARMED. 

I get phone calls from the security call center telling me the alarms have been set off!! 

I tell them no but if I miss the call, the police arrive at my door!! Happened once already!! 
They also start charging you if too many false alarms are called because you are wasting the police’s time and resources. 

I don’t have the house armed at all and these alarms keep being set off!! 

Technical support is over an hour wait on the phone. This is the worst organization ever.
-- like for real tho, 2024-06-23

### *---- "Horrible App, horrible company"
I was a customer of Protect America before the Brinks takeover. Since then, the app is barely functioning and the customer service has been horrible. I would not recommend this company to anyone. They are also more expensive than most of their competitors for lower quality service. I am in the process of switching (which is a massive pain) so to avoid this issue for yourself in the future, heed my warning- AVOID!
-- aalleykate, 2024-01-07

### *---- "0 stars not possible"
Not worth the time or money jus leave it in the App Store get ring or nest or something this is extremely terrible quality cameras bad alarm system is bad all of the above I’d give it negative stars if I could
-- Finesse1 hair and nails, 2023-09-19

### **--- "App is unreliable"
We’ve been Protect America customers for years. The app never worked that great.  When Brinks bought them, I was hoping to see much improvement of the app since Brinks was a more known brand. I have been disappointed in the amount of times my app says “system offline”. Here lately, it keeps telling me I have an incorrect password, which I don’t because I use it to disarm from inside the house control unit.  I can’t tell you how many times I have to run into the house to disarm after opening my garage because I couldn’t disarm my system from the app. It’s such a convenience to have the app, I just wish it worked better.  And I do not want to have to carry another fob!
-- Ms Auss1e, 2023-08-03

### **--- "Very glitchy, basically doesn’t work anymore"
It had been working fine when I first downloaded it, now a couple years later and no updates it does not work at all. I can’t lock the security from my phone, nor view my cameras at my house. we will be cancelling our subscription very soon
-- XCXANDREW, 2022-11-26

### *---- "WORTHLESS APP"
You’ll not find a worse app on the App Store. This is, without a doubt, the most worthless app of it’s kind ever created. Constantly says it’s offline, when in fact it isn’t. They don’t update the app, the live chat feature is now a text message to a phone number that they don’t reply to you quickly enough to be of any help. Don’t waste your time on this piece of junk app.
-- Dan in dayton Ohio, 2022-09-15

### *---- "When you can catch it working"
This is crazy that we have to set off Alarm system because the App the goes along with it never works. The funny part was I needed to update my CC and Brinks stated to in the letter instructions for the mobile app. Guess what! It can’t even do a simple command as updating my credit card it just spins like it always does when opening this app. Since Brinks has taking over from our original company Protect America as far as I’m concerned it’s gone down hill from day 1. I can’t wait until this contract expires
-- Antnea5, 2022-09-11

### **--- "Rarely works."
When l log in, the bar either says offline, or disarmed when I know it’s armed. And I never seem to be able to disarm from my phone when entering my house. Pretty useless other than the camera, which I do appreciate.
-- M4cyp, 2022-07-27

### *---- "Unreliable"
This app is very poorly managed. Ever since protect America sold out to Brinks the app basically never works.
-- alwaysthehonest1, 2022-05-27

[View all Brinks Home reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Brinks Home Available In
- [United States](https://apptail.io/app/brinks-home-protect-america-Erbc/united-states)
- [South Korea](https://apptail.io/app/brinks-home-protect-america-Erbc/south-korea)
- [France](https://apptail.io/app/brinks-home-protect-america-Erbc/france)
- [Mexico](https://apptail.io/app/brinks-home-protect-america-Erbc/mexico)
- [Australia](https://apptail.io/app/brinks-home-protect-america-Erbc/australia)
- [Colombia](https://apptail.io/app/brinks-home-protect-america-Erbc/colombia)
- [Germany](https://apptail.io/app/brinks-home-protect-america-Erbc/germany)
- [Dominican Republic](https://apptail.io/app/brinks-home-protect-america-Erbc/dominican-republic)
- [Ecuador](https://apptail.io/app/brinks-home-protect-america-Erbc/ecuador)
- [Egypt](https://apptail.io/app/brinks-home-protect-america-Erbc/egypt)
- [Spain](https://apptail.io/app/brinks-home-protect-america-Erbc/spain)
- [United Kingdom](https://apptail.io/app/brinks-home-protect-america-Erbc/united-kingdom)
- [Greece](https://apptail.io/app/brinks-home-protect-america-Erbc/greece)
- [Hong Kong SAR China](https://apptail.io/app/brinks-home-protect-america-Erbc/hong-kong)
- [Honduras](https://apptail.io/app/brinks-home-protect-america-Erbc/honduras)
- [Indonesia](https://apptail.io/app/brinks-home-protect-america-Erbc/indonesia)
- [Ireland](https://apptail.io/app/brinks-home-protect-america-Erbc/ireland)
- [India](https://apptail.io/app/brinks-home-protect-america-Erbc/india)
- [Italy](https://apptail.io/app/brinks-home-protect-america-Erbc/italy)
- [Japan](https://apptail.io/app/brinks-home-protect-america-Erbc/japan)
- [Kuwait](https://apptail.io/app/brinks-home-protect-america-Erbc/kuwait)
- [Luxembourg](https://apptail.io/app/brinks-home-protect-america-Erbc/luxembourg)
- [Latvia](https://apptail.io/app/brinks-home-protect-america-Erbc/latvia)
- [North Macedonia](https://apptail.io/app/brinks-home-protect-america-Erbc/north-macedonia)
- [Nigeria](https://apptail.io/app/brinks-home-protect-america-Erbc/nigeria)
- [Netherlands](https://apptail.io/app/brinks-home-protect-america-Erbc/netherlands)
- [Norway](https://apptail.io/app/brinks-home-protect-america-Erbc/norway)
- [New Zealand](https://apptail.io/app/brinks-home-protect-america-Erbc/new-zealand)
- [Philippines](https://apptail.io/app/brinks-home-protect-america-Erbc/philippines)
- [Portugal](https://apptail.io/app/brinks-home-protect-america-Erbc/portugal)
- [Sweden](https://apptail.io/app/brinks-home-protect-america-Erbc/sweden)
- [Tunisia](https://apptail.io/app/brinks-home-protect-america-Erbc/tunisia)
- [Türkiye](https://apptail.io/app/brinks-home-protect-america-Erbc/turkey)
- [Ukraine](https://apptail.io/app/brinks-home-protect-america-Erbc/ukraine)
- [South Africa](https://apptail.io/app/brinks-home-protect-america-Erbc/south-africa)
- [Austria](https://apptail.io/app/brinks-home-protect-america-Erbc/austria)
- [Brazil](https://apptail.io/app/brinks-home-protect-america-Erbc/brazil)
- [Belarus](https://apptail.io/app/brinks-home-protect-america-Erbc/belarus)
- [Canada](https://apptail.io/app/brinks-home-protect-america-Erbc/canada)
- [Argentina](https://apptail.io/app/brinks-home-protect-america-Erbc/argentina)
- [Vietnam](https://apptail.io/app/brinks-home-protect-america-Erbc/vietnam)
- [Nepal](https://apptail.io/app/brinks-home-protect-america-Erbc/nepal)

---

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