--- title: "BrookONLine - Reviews, Revenue and Downloads in United States | Apple App Store" description: "BrookONLine helps residents make their neighborhoods more beautiful by reporting local issues including potholes, graffiti, and streetlight outages. Residents can track the status of reports they or o" --- # BrookONLine — United States ![BrookONLine App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/88/ae/db/88aedb5f-2164-de30-84c8-9e519b5d1d0c/AppIcon-1x_U007emarketing-0-5-0-85-220.png/100x100bb.jpg) **Developer:** [Town of Brookline, MA](https://apptail.io/developer/town-of-brookline-ma-QOzf) **Category:** Utilities **Rating:** 2.5/5 (10 ratings) **Price:** Free **Bundle ID:** gov.brooklinema.brookonline **Store:** Apple App Store **Country:** United States **Version:** 3.20.13 (released 2020-11-30) **Original Release:** 2011-09-15 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id459690267) **AppTail Page:** [https://apptail.io/app/brookonline-Kkni/united-states](https://apptail.io/app/brookonline-Kkni/united-states) ## BrookONLine Description BrookONLine helps residents make their neighborhoods more beautiful by reporting local issues including potholes, graffiti, and streetlight outages. Residents can track the status of reports they or other members of the community have submitted. ## BrookONLine Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/4e/88/5c/4e885c4c-8176-e8ce-cc9f-2fbd2d7fb51c/pr_source.png/392x696bb.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/45/41/a0/4541a045-a5b8-6b7e-7e8b-692c44b47421/pr_source.png/392x696bb.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/e5/06/b8/e506b8ed-0c8b-8dba-ee08-7d97f1a0820f/pr_source.png/392x696bb.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple124/v4/a1/6d/8c/a16d8cae-853a-9dff-1649-cb2f1132951b/pr_source.png/392x696bb.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/c2/c9/c4/c2c9c4ea-55cf-9cba-a41d-73f8ef643586/pr_source.png/392x696bb.png) ## BrookONLine Rating Breakdown in United States - 5 stars: 3 (33%) - 4 stars: 0 (0%) - 3 stars: 0 (0%) - 2 stars: 2 (22%) - 1 stars: 4 (44%) ## BrookONLine Reviews in United States ### ***** "Brookline potholes solved" Brookline MA residents can use the app to ask the town to fill potholes. It’s free and always works quickly. Strongly recommended! -- Jayr ru, 2025-10-05 ### *---- "Submission failures" Nine out of 10 times I have tried to submit or report something, it fails. Please update this app. The town of Brookline should be in the 21st-century. -- MAt1!, 2025-01-04 ### *---- "Does not work right from the start" Error: Report Submission Failed Unprocessable Entity -- RickBrookline, 2021-03-30 ### **--- "Server Dependent Battery Killer" While, in theory, Brookline has joined other municipalities that enable residents to report problems, this is a terribly written, barely functional app. Major problems: The application is completely dependent on a data connection to a functioning server. I constantly get timeouts and cryptic server errors ("Server Error 422" is a particular favorite). There is no ability to cache a report for later submission, as is provided by other applications (e.g. AT&T Mobile's Mark the Spot). If submission fails for any reason, the report is lost. The application is poorly behaved. It does not release the iPhone GPS receiver, which results in extremely rapid discharge of the battery. The app keeps the GPS receiver active when the iPhone is put to sleep, as well as after switching to another application. It is incredibly slow and non-responsive. It takes a minute or more to respond to screen input. I often see issues while walking my dog, and end up putting the phone in my pocket while waiting for it to respond or submit a report. If, for any reason, I forget to check the app after pocketing my iPhone, the app will drain the battery while futilely reporting server errors. The server side appears to be equally problematic. Server errors are a regular occurrence - unavailable, timeout or numerical error codes. Finally, the designer provides a limited number of predefined report types, much more restrictive than the old town web site form, which is clearly being deprecated as it is now hidden in a hard to find location. Needs a MAJOR rewrite, but is apparently not being maintained, since there have been no updates for over a year. -- Dipsys_PAL, 2012-09-30 ### ***** "This is one of the best apps!" Thank you Brookline for not only creating an awesome app but for actually getting the work done in a timely fashion. Keep up the great work! Every municipality should have an app like this -- Andy1987!, 2012-08-23 [View all BrookONLine reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to BrookONLine - [BOS:311](https://apptail.io/app/bos311-Yn/united-states) - [Watts® OnSite](https://apptail.io/app/watts-onsite-ZWic/united-states) - [Watertown MA](https://apptail.io/app/watertown-ma-QaDe/united-states) - [Wayne Alarm](https://apptail.io/app/wayne-alarm-npwj/united-states) - [Block Renovation](https://apptail.io/app/block-renovation-raFj/united-states) - [Newton 311](https://apptail.io/app/newton-311-oWYo/united-states) - [DialZero Messaging](https://apptail.io/app/dialzero-messaging-UGhu/united-states) - [Billerica Works](https://apptail.io/app/billerica-works-lhKu/united-states) - [Maimonides](https://apptail.io/app/maimonides-NCJw/united-states) ## BrookONLine Available In - [United States](https://apptail.io/app/brookonline-Kkni/united-states) - [Austria](https://apptail.io/app/brookonline-Kkni/austria) - [Azerbaijan](https://apptail.io/app/brookonline-Kkni/azerbaijan) - [Brazil](https://apptail.io/app/brookonline-Kkni/brazil) - [Canada](https://apptail.io/app/brookonline-Kkni/canada) - [Switzerland](https://apptail.io/app/brookonline-Kkni/switzerland) - [Chile](https://apptail.io/app/brookonline-Kkni/chile) - [China](https://apptail.io/app/brookonline-Kkni/china) - [Denmark](https://apptail.io/app/brookonline-Kkni/denmark) - [Spain](https://apptail.io/app/brookonline-Kkni/spain) - [France](https://apptail.io/app/brookonline-Kkni/france) - [United Arab Emirates](https://apptail.io/app/brookonline-Kkni/united-arab-emirates) - [Japan](https://apptail.io/app/brookonline-Kkni/japan) - [South Korea](https://apptail.io/app/brookonline-Kkni/south-korea) - [Lebanon](https://apptail.io/app/brookonline-Kkni/lebanon) - [Mexico](https://apptail.io/app/brookonline-Kkni/mexico) - [Malaysia](https://apptail.io/app/brookonline-Kkni/malaysia) - [Norway](https://apptail.io/app/brookonline-Kkni/norway) - [Peru](https://apptail.io/app/brookonline-Kkni/peru) - [Russia](https://apptail.io/app/brookonline-Kkni/russia) - [Thailand](https://apptail.io/app/brookonline-Kkni/thailand) - [United Kingdom](https://apptail.io/app/brookonline-Kkni/united-kingdom) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*