--- title: "BT Business: Broadband - Reviews, Revenue and Downloads in United Kingdom | Apple App Store" description: "Keep your business moving on-the-go Manage your BT Business products and services instantly, from anywhere. All these features at your fingertips: View, pay and download your bills Settle bills " --- # BT Business: Broadband — United Kingdom > Track BT bills & get support ![BT Business App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/18/4d/d3/184dd3ea-0d54-4d9c-1a68-8435f39f67f4/btBusinessApp-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/400x400bb.png) **Developer:** [British Telecommunications](https://apptail.io/developer/british-telecommunications-ck) **Category:** Utilities **Rating:** 3.8/5 (8,688 ratings) **Price:** Free **Bundle ID:** com.bt.btbusinessapp **Store:** Apple App Store **Country:** United Kingdom **Version:** 8.3.8 (released 2026-05-31) **Original Release:** 2017-07-06 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1208968914) **AppTail Page:** [https://apptail.io/app/bt-business-broadband-ltl/united-kingdom](https://apptail.io/app/bt-business-broadband-ltl/united-kingdom) ## BT Business Description Keep your business moving on-the-go Manage your BT Business products and services instantly, from anywhere. All these features at your fingertips: View, pay and download your bills Settle bills with Google Pay or setup a Direct Debit Use Wi-Fi Security Controls to set content restrictions and access schedules Stay updated on the service status of the network Check your broadband and phone line usage Test the broadband speed on your BT Business Smart Hub Control settings to turn public and hub wi-fi on and off Get your Hub, Wi-Fi Discs and Hybrid Connect up and running Track orders and view order history Raise a fault, and track it until it's resolved Add appointments to your personal calendar Reschedule engineering appointments Speak to our experts in seconds with live chat Access our handy FAQs to fix faults fast Seamless biometric login, supports face and touch ID Convenient notifications about important service updates Using the BT Business App Here's all you'll need to get started: BT Business phone line or broadband or OneBill. BT Business My Account Register now. Signing into the BT Business App When you sign into the BT Business App for the first time, you'll need your BT Business My Account username and password. You can then set up a 4-digit PIN, so it's easier for you to use the app when you come back. If your smartphone has fingerprint or face recognition, you won't need a password once you've set up your PIN - you can sign in using your face or fingerprint. ## BT Business Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9d/2e/97/9d2e977a-1d3d-c7a4-9bab-bb4f52f8532f/dashboard.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8c/f0/c1/8cf0c195-b2fa-2d7e-8390-ccba23ee6bf1/billing.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4d/cf/bb/4dcfbb39-a916-62be-99e2-10f997be0cc0/order.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/19/47/92/19479201-38d3-2081-f063-9bfc21a345c2/fault.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7c/0f/b0/7c0fb020-53c1-1530-b0cf-6eda0681bc04/speed-test.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ec/8b/a4/ec8ba45c-c376-3f55-c472-a15de8b5b5bc/wifi.png/1242x2688.png) ## BT Business Rating Breakdown in United Kingdom - 5 stars: 5,452 (63%) - 4 stars: 629 (7%) - 3 stars: 373 (4%) - 2 stars: 260 (3%) - 1 stars: 1,974 (23%) ## BT Business Reviews in United Kingdom ### *---- "Absolute joke" So I had bt cloud work and they changed it to a system that doesn’t work. Had the phone numbers for 15 years+ and can’t get access to the app so can’t get voicemails and refused to pay for the service until it’s resolved. They cancelled my acc. 0 stars would have been given if there was an option. I will never ever use Bt again. Disgusting bully tactics -- Arsejam man, 2025-01-04 ### *---- "CUSTOMER SERVICE DIABOLICAL" I’ve spent hours on the phone to customer service - 12/7/24 and I’m still waiting for them to get back to me!!!!! -- Disgraceful BT, 2025-01-03 ### *---- "Just awful" It gives you all the information that you don’t need and a support device devised in 1950 -- VeryTallDwarf, 2024-12-28 ### ***** "Excellent service" Thank you Subhajit for solving my billing issue!! -- Sultan Markets, 2024-12-27 ### *---- "Rubbish App, bill and pdf download different." I’ve had an issue with incorrect billing for 4 months with BT Business. What has come to light is that a bill in the summary does not always correlate with the same bill in pdf download. As I have paperless billing I have to download the pdf to see what is actually being paid. As they have been unable to provide a correct bill for 4 of the last 5 months, I have decided to go back to paperless bills as the app information is unreliable. Update. Thank you for your response Stuart, however, I had already been in contact through business app feedback, sent requested information and guess what, no further contact! Hence my review of the app. And just to add I’m no further forward with the billing error. -- nicholas@002CB, 2024-12-19 ### *---- "The most unrealliable service" I'm dropping connections several times per day. I cannot run a simple meeting. It's a business!!! You are absolutely unresponsive, unreliable and the worst service provider I've known. -- Kasia Machalinski, 2024-12-17 ### *---- "Awful" Totally mis sold after my two years was up, was contacted to tell me that if I signed for another two years then I could have it for £15 cheaper a month and when I’ve got bills it’s actually increased, contacted numerous times , through to complaints and they don’t get back to you when they say within 24hrs -- sacha whitt, 2024-12-11 ### *---- "Useless conversation" I wanted info On how to reduce my bills as i am no longer at work so need to cut costs. One agent took 25 minutes asking me for all my info then said they would transfer. They also told me my contract was not up till next June so i would have to pay a fee. My contract ran out September so lies lies . Third transfer!! I was annoyed then they cut me off. When i came on again they could not join the same chat and wanted me to start over again. I refused and am now looking for a decent provider to help I now have an email asking me to start a chat!! Bt phone company. Pick up the phone !! -- Catsgone4, 2024-12-10 ### *---- "No customer service" BT device is appalling and the customer service is non existent. Call back promises are never fulfilled. It is impossible to get any issues resolved as no one takes responsibility. DO NOT ENTER INTO A CONTRACT WITH THIS COMPANY -- Unhappy 100,700, 2024-12-07 ### *---- "Terrible" Do not use BT unless you have no other options. The customer service is none existent. I have emailed, I have rang but still no one replies. Absolutely shocking service Avoid at all cost unless you enjoy lots of agro. -- last resirt, 2024-12-05 [View all BT Business reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## BT Business Discovered Keywords - british telecommunications plc - bt app - bt account - bt hub - bt box - bt business ## Apps Similar to BT Business - [EDF UK](https://apptail.io/app/edf-uk-EU/united-kingdom) - [Octopus Energy](https://apptail.io/app/octopus-energy-xQi/united-kingdom) - [British Gas](https://apptail.io/app/british-gas-Awn/united-kingdom) - [Tech Pack Insurance](https://apptail.io/app/tech-pack-insurance-Rxy/united-kingdom) - [E.ON NEXT](https://apptail.io/app/eon-next-VSz/united-kingdom) - [HomeControl2.0](https://apptail.io/app/homecontrol20-mSH/united-kingdom) - [Heatmiser Neo](https://apptail.io/app/heatmiser-neo-gKN/united-kingdom) - [XLN MyAccount](https://apptail.io/app/xln-myaccount-ANtd/united-kingdom) - [Valda Energy](https://apptail.io/app/valda-energy-Gxjf/united-kingdom) - [British Gas](https://apptail.io/app/british-gas-yorl/united-kingdom) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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