---
title: "BT Smart Controls - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Check in when you're miles away.        Watch over your family, pets and home wherever you are. Our app alerts you when there's movement in your house - so you'll know when everyone's back from school"
---

# BT Smart Controls — United Kingdom
> Connect your BT Smart Devices

![BT Smart Controls App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/c6/ee/6a/c6ee6a32-bec3-1f26-46b4-d6b06d130cfe/AppIconBT-1x_U007emarketing-0-7-0-0-85-220.png/434x0w.png)

**Developer:** [British Telecommunications](https://apptail.io/developer/british-telecommunications-ck)
**Category:** Utilities
**Rating:** 1.4/5 (352 ratings)
**Price:** Free
**Bundle ID:** com.bt.hubble.smarthome
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.0.9 (154) (released 2021-07-19)
**Original Release:** 2018-08-29
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1347164305)
**AppTail Page:** [https://apptail.io/app/bt-smart-controls-qdo/united-kingdom](https://apptail.io/app/bt-smart-controls-qdo/united-kingdom)

## BT Smart Controls Description
Check in when you're miles away.  

  

Watch over your family, pets and home wherever you are. Our app alerts you when there's movement in your house - so you'll know when everyone's back from school or if the dog's gone somewhere it shouldn't!  

  

Download the app and connect it to your BT Video baby monitor or Home Cam in order to:  

- Get sound, motion and temperature alerts straight to your phone, so you'll be the first to know when something happens 

- Record clips and take snapshots of what's happening  

- Talk through your camera with the two-way audio functionality  

- Play melodies and sounds through the camera device to soothe or entertain your loved one

## BT Smart Controls Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/79/9f/7d/799f7d50-7636-8a0f-0433-a7707727140f/15282494-d636-4405-98a4-7ac39f14e0d5_iPhone_-_Do_Not_Disturb.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/41/07/e9/4107e912-2c89-cdb2-8cf9-2bd0cd606c43/0fb090c2-1863-4d6f-aade-7a8470111c1b_iPhone_-_Easy_Set_Up.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/1c/c6/54/1cc6547d-0b82-b5ca-246e-68940c3ed977/ca84ae12-84da-4ae0-aba7-28ea30e84a65_iPhone_-_Multiple_Camera.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/f6/d8/7f/f6d87f4d-fde3-8032-69aa-9443393be559/a6b70a08-b79a-4693-900e-c14605262056_iPhone_-_Record_Moments.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/81/6d/59/816d595c-4ed8-19b6-ae0d-e10fbc12f635/11222952-43a5-4dfc-8e21-a4128bae84e9_iPhone_-_Smart_Camera.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/74/89/82/74898288-352c-c4e5-fdae-22f053668d1a/6b1cb26d-16aa-4698-9a1b-0a83feda9045_iPhone_-_Tap_to_Talk.jpg/1242x2688.png)

## BT Smart Controls Rating Breakdown in United Kingdom
- 5 stars: 17 (5%)
- 4 stars: 8 (2%)
- 3 stars: 15 (4%)
- 2 stars: 34 (10%)
- 1 stars: 278 (79%)

## BT Smart Controls Reviews in United Kingdom

### ***** "Life saver app"
I absolutely love your app and have relied on it for over 3 years! I am so sad and worried what I will do when you turn off the app in September, my second born is only 3 months and I hoped to use the system for as long as with my first. Love the feature on my phone, please don’t get rid of it 😭
-- Jessie261, 2025-08-18

### *---- "Email to say end of app"
We have been using this app for years, over multiple children. The fact that you’ve chosen to stop this app from working is appalling. Maybe let existing users continued use after date and not allow new users but sadly no. Disgraceful
-- WatermanJames, 2025-07-17

### *---- "Worst internet connection ever don’t purchase"
The worst internet connection ever do not purchase this monitor! Definitely not safe for babies with how often it goes down. And very expensive.
-- chezzygrog, 2024-05-13

### *---- "Horrendous"
I was gifted this baby monitor from my mother. Since I have had this I have had several problems… The screen won’t connect to the camera (next room along) or the app on my phone. I have had to go into the bedroom to make sure my baby is okay for peace of mind because the app and screen is unresponsive (to many times). I wouldn’t suggest this product to anyone especially a mother that wants to keep an extra eye on their baby. This product gives you anxiety not piece of mind.
-- a14249, 2024-02-13

### *---- "Terrible"
We’ve had 3 of the same camera, and every one has had a different problem! Even when it does work, it’s not great, and when it doesn’t work, it doesn’t; which is most of the time. 
App is awful! How can BT put out an app and product that is SO BAD???!!!!
-- Steveiebee, 2024-02-13

### *---- "Always loses connection to cameras"
The app always loses connection to the baby monitor cameras and just shows them as ‘offline’. Inevitably you realise this having just put your baby down to sleep so there is little chance of going into their room and reconnecting to the camera without waking your baby. So frustrating as the handset that comes with the baby monitor does not reach to our living room so we rely on the smart app!
-- P****d off with Sonos, 2024-02-02

### *---- "Have BT given up on this now??"
Bought this camera around two years ago and never had a problem, had updates regularly and worked fine. Now…. NO updates for over two years and the app constantly saysCONNECTION ERROR and OFFLINE??

Doesn’t seem very fair that a product that cost over £100 new has just been given up on and now left useless.
-- Yo-yo-2010-:), 2023-08-09

### *---- "Issues"
This app worked fine till about a month ago and now won’t connect to the camera! Highly annoying that it just stopped and no way of contacting support
-- Kaz2006, 2023-08-01

### *---- "Simply does not work"
This app is hideous and I wish I’d read the reviews before purchasing the baby monitor. I’ve downloaded the app to try and set up the monitor but I haven’t been able to get the app to work. It says it’s sent me a verification code, it hasn’t. And now it says I’ve requested so many verification codes and can’t try again until tomorrow. Useless.
-- Gemma-Wilma, 2023-07-23

### *---- "Rubbish"
Have a BT baby monitor and wish to god I hadn’t. The monitor forever losing connection with the camera and the app, so firstly the monitor starts beeping at stupid o’clock waking me and my wife up. Then I have to try and sneak into the baby’s room to reset the camera. I have a very stable internet connection and nothing else has a problem, bar this pile of junk.
DO NOT BUY!!!!
-- Tonedeaf101, 2023-07-14

[View all BT Smart Controls reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## BT Smart Controls Discovered Keywords
- bt hub
- bt tv
- bt smart controls

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## BT Smart Controls Available In
- [United Kingdom](https://apptail.io/app/bt-smart-controls-qdo/united-kingdom)
- [Ireland](https://apptail.io/app/bt-smart-controls-qdo/ireland)

---

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