Cannot login with foreign number (red input field)
Same old same bugs, everyone is on permanent siesta. (Oh yes i did submit a support request on your website, still on break time)
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🤔 The Cabify app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
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4.75 out of 5
1,040 ratings in Switzerland
Same old same bugs, everyone is on permanent siesta. (Oh yes i did submit a support request on your website, still on break time)
I used the app during my vacation in Spain, but unfortunately many drivers try in some way to charge the customer an additional amount for unjustified waiting time. The amount charged before the trip is canceled after the trip and replaced with a higher amount. The customer then has to deal with the support team, which does not respond. This rip-off is very annoying. Better to take a cab.
En Santander (Julio 2023) el conductor se paro en el sitio equivocado y no quiso subir los 50 m donde estábamos nosotros. Igual nos cobró la mitad del viaje. Parece ser un sistema para ganar dinero, sin tener que efectuar el servicio. Cabify no ofrece posibilidad de llamar. Aunque lo pone en la página.
I booked a taxi a few days in advance for an early morning trip to the airport. In good faith, I trusted the service. The night before my flight, the ride was cancelled with no notification or reason given for the cancellation. No alternative either. It is only possible to reserve a new ride 30 minutes in advance. This was too late for me. I almost missed my flight as a result. Customer service was not helpful at all. I would not recommend this app to anyone.
Pre booked car did not show up at two occasions. Meeting point was random and not clearly declared in app. Only third attempt worked after 40min wait. Stressful unreliable experience. Aggressive Marketing Mails and alerts also contribute to unpleasant perception
It infinitely ask for the password without any message feedback. Password reset also stays stuck with the loading indicator… Don’t you have automated tests for testing those essentials paths? Can you not have some proper user feedback when things are not working.
Aucun chauffeur a l’horizon. Ce Soit disant taxi nous a abandonné sans aucune raison valable !
La première fois j’ai essayé cette app J’avais des doutes a cause que mon trajet c’était vers l’aéroport. Mais apparemment le chauffeur était sur place 10 minutes avant le RDV. Voiture propre,conduite professionnelle. L’heure respectée, prix raisonnable. J’espère que les prix ne changeront pas au plus tard
Mistakes with Google Maps connection with increased cost
Awesome taxi app for Barcelona. Very reliable and very cheap! Love it. Thanks Cabify
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