CardValet

App has been breached no longer works the way it does need to be fixed or updated !!

I have been using this for a few months now and I am very impressed by the quality of the app! I love the fact that it alerts you to a transaction every time you do one!

Continuously give “error occurred while uploading card data.contact customer support “. Contacted bank they says everything is good on their side . And bank contacted finserve and they say everything is good on their side. I even deleted the app and reloaded. Nothing works.

I like the app when it works. With the latest update I can not check my account balance. Can you change that ? Overall, I like the app.

Every time this app gets a new update I am no longer able to see the balance on my card. Its so frustrating.

Wont allow me to log into my account says devices have exceeded number of log ins! Please help! I only use one device to log into the app

Update: Like most, I got the default response back from Fiserv. Send us more info, even though this is not am account or even bank issue. They own the system, so this is just a way to show they are responding, yet nothing ever changes. Fiserv, you outsourced the bulk of your operations and it shows. You clearly don’t look at your app enough to know how bad it really is, compared to others. Test your stuff. That is part of development. Yes, this app works, but frankly, for the size and abilities of Fiserv, this is frustratingly slow, even on the absolute simplest of functions, and does not give any indication of transactions that have the recurring ability that somehow bypass any and all controls. I see why our bank is looking for alternatives. Just look at the reviews from the past year. They have gone from 4 and 5 star reviews to 1-2 stars. This is the same experience that banks and credit unions are having with Fiserv, too. At some point, this is going to hit critical mass and Fiserv will act like they didn’t see it coming. Well, the writing is on the review wall, Fiserv. Put some energy and resources behind this and your bank/credit unions and their customer relationships. ..1 releases with generic release notes are not going to cut it. You want to be the tech centerpiece for banking, then start acting like it.

App doesn’t work and won’t open.

Its a hit or miss on the app getting a secure connection. When it does it’s great. When it doesn’t it takes hours to work.

I love this app. I had been using this app for the last couple of years and it’s been great especially when I balance my credit card statements so I can check for missing charges. I am a little disappointed that my financial institution has chosen to stop supporting this app without notifying the members. I do appreciate the response from the app developer to my questions.