---
title: "CareAware Connect Messenger - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "CareAware Connect Messenger for iPhone supports clinical mobility by providing secure communication, simplifying care-team collaboration, and supporting effective alert management. With a focus on wor"
---

# CareAware Connect Messenger — United States

![CareAware Connect Messenger App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/43/a3/6d/43a36df7-bd9d-c8ff-0aab-4440be2ae212/AppIcon-0-0-1x_U007epad-0-1-85-220.png/400x400bb.png)

**Developer:** [Cerner](https://apptail.io/developer/cerner-hvVb)
**Category:** Medical
**Rating:** 3.1/5 (24 ratings)
**Price:** Free
**Bundle ID:** com.careawareconnect.ios.messaging
**Store:** Apple App Store
**Country:** United States
**Version:** 3.34.0 (released 2026-07-22)
**Original Release:** 2018-08-05

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1181224549)
**AppTail Page:** [https://apptail.io/app/careaware-connect-messenger-RNCb/united-states](https://apptail.io/app/careaware-connect-messenger-RNCb/united-states)

## CareAware Connect Messenger Description
CareAware Connect Messenger for iPhone supports clinical mobility by providing secure communication, simplifying care-team collaboration, and supporting effective alert management. With a focus on workflow that supports voice communication, text messaging and alerting on a single device, CareAware Connect Messenger unifies clinical communications across roles and venues.

CareAware Connect Messenger facilitates care team communication and collaboration:

• Quickly text message colleagues within your team, or across your organization
• Engage care team members via a robust unit and service-based directory
• Search the enterprise directory to determine caregiver availability and identify favorites
• Receive alerts and notifications from medical devices, nurse call systems, and Electronic Health Record (EHR)

CareAware Connect Messenger enables secure, clinical communication within a single platform.

IMPORTANT: CareAware Connect Messenger requires your organization to have a valid license and be on Cerner Millennium 2012.01 or higher. If you are unsure about the availability of CareAware Connect Messenger at your organization, please contact your IT department or your Cerner representative. For technical assistance, please contact 1-800-927-1024.

## CareAware Connect Messenger Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/96/25/ba/9625ba78-3bac-991b-d2c7-1c5f9ce7e9ec/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/2a/83/d7/2a83d7ca-f358-6df1-d4ea-9db409a2140c/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/88/b6/c6/88b6c61b-50cc-6a0e-68bf-bf5dd8d63194/pr_source.png/1242x2688.png)

## CareAware Connect Messenger Rating Breakdown in United States
- 5 stars: 8 (33%)
- 4 stars: 1 (4%)
- 3 stars: 6 (25%)
- 2 stars: 4 (17%)
- 1 stars: 5 (21%)

## CareAware Connect Messenger Reviews in United States

### ***-- "Doximity integration doesn’t work"
New integration with Doximity has ruined the calling function.  Our hospital contacts consist of a main number followed by entering an extension (no direct number available) and this is not supported by Doximity.  I used to be able to call directly from Messenger when the dialer went through the iPhone phone app.  Now I have to manually re-enter the whole number every time.  There needs to be an option to turn off Doximity integration.
-- TD551, 2025-01-03

### **--- "Lack of options on notification tones and volume"
There are no options to change the tone or add critical notification tones to messages. When wearing an iwatch the tones go silent altogether. Probably the worst of these types of healthcare program messenger apps that I’ve used and that’s saying something.
-- DrPhilWV, 2024-10-30

### ***-- "Need louder notifications"
Our institution is making a push to adopt this for all communications between nurses and doctors. Problem is that the notification alerts are all extremely short. Right now, our web paging app goes to my Messenger app, and I was able to set up a custom alert tone that is 25 seconds long and guaranteed to wake me from a sound sleep in the middle of the night. I’ll never hear the alert from this app under same circumstances.
-- Drtork, 2024-06-11

### ***-- "Slow and no images"
I suddenly can't send or receive images and it's so incredibly slow to open the app when I receive a new message
-- Hyltoncr, 2022-05-29

### ***-- "No notification"
I received message an hour ago but no notification at all. My phone is not mute. It’s harming the patient’s safety if this keeps happening. I think I just updated the app that’s the reason why it is not working
-- 12MMD, 2021-11-30

### **--- "Can’t use Siri dictation"
Apparently we can’t use voice to text due to privacy concerns. 

Roles are ill-defined and difficult to locate easily (though that might be an issue with our institution rather than with the app itself).
-- Ribeiro.matthew1, 2021-11-16

### ***-- "Gets laggy when typing messages."
Gets laggy when typing causing auto correct to add words you did not intend. This worsens if you have multiple messages.
-- sxygurl, 2021-01-20

### ****- "Feedback"
Works well but a couple suggestions it would be nice to be able to just add people to a group instead of recreating a whole group and it would be helpful to be able to rename groups so it establishes what the group is for rather than the just the people that are in it.
Otherwise it’s nice and secure and works well.
-- Danger Dennis, 2020-05-27

### ***-- "Closes after logging in"
As soon as I login, it establishes the user session and then immediately closes, never fully opening the app. I wonder if it’s related to updated iOS. Can you please look into this? It may need an update. Thanks.
-- ieperry, 2020-04-09

### ***-- "Getting better"
A lot of improvements have been made in the last year, but many of them require the latest iBus upgrades. Being a cloud-based deployment makes that a lot easier than locally hosted.  There are still quite a few things I have out in the ideas space that may up this rating whenever they are developed.
-- Stephen Guernsey, 2019-09-17

[View all CareAware Connect Messenger reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## CareAware Connect Messenger Discovered Keywords
- instanote
- connect messenger
- care messenger
- careconnect
- cerner

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## CareAware Connect Messenger Available In
- [United States](https://apptail.io/app/careaware-connect-messenger-RNCb/united-states)
- [Australia](https://apptail.io/app/careaware-connect-messenger-RNCb/australia)
- [Canada](https://apptail.io/app/careaware-connect-messenger-RNCb/canada)
- [United Kingdom](https://apptail.io/app/careaware-connect-messenger-RNCb/united-kingdom)
- [Ireland](https://apptail.io/app/careaware-connect-messenger-RNCb/ireland)
- [Sweden](https://apptail.io/app/careaware-connect-messenger-RNCb/sweden)

---

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