--- title: "CareCloud Companion - Reviews, Revenue and Downloads in United States | Apple App Store" description: "CareCloud Companion is an app that helps providers manage their busy schedules and quickly access patient data from CareCloud, even while they’re on the go. Companion is an ideal solution for provide" --- # CareCloud Companion — United States ![CareCloud Companion App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e0/d8/18/e0d818cc-12cc-4e6e-943d-10e094bb0103/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/400x400bb.png) **Developer:** [CareCloud](https://apptail.io/developer/carecloud-Eyeb) **Category:** Medical **Rating:** 1.7/5 (23 ratings) **Price:** Free **Bundle ID:** com.carecloud.carecloudcompanion **Store:** Apple App Store **Country:** United States **Version:** 2.1 (released 2025-09-15) **Original Release:** 2013-09-19 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id431253946) **AppTail Page:** [https://apptail.io/app/carecloud-companion-Etvk/united-states](https://apptail.io/app/carecloud-companion-Etvk/united-states) ## CareCloud Companion Description CareCloud Companion is an app that helps providers manage their busy schedules and quickly access patient data from CareCloud, even while they’re on the go. Companion is an ideal solution for providers who want the flexibility of a mobile offering that extends the power and award-winning user experience of CareCloud’s practice management and electronic health record (EHR) solutions. With Companion, providers get a personalized view of their CareCloud experience optimized for the iPad, iPhone, and iPod touch. To use Companion, you must currently be using CareCloud Central, our practice management solution, or CareCloud Charts, our EHR solution. Key features ------------------------------------------- With Companion, CareCloud Central users can: - Create, edit, and cancel appointments - Check in and check out patients - View their personal schedules, along with multiple resources simultaneously - View appointment summaries, including visit details and patient balances - View patient demographic information - View patient documents uploaded into the CareCloud system (e.g., insurance cards, statements) - Add or update a patient’s avatar photo using the camera - Contact a patient by phone, SMS, or email directly from their mobile device With Companion, CareCloud Charts users can also: - Create and send ePrescriptions or print prescriptions directly from the mobile device - Review & sign incoming electronic lab results - Approve medication refill requests - Add clinical images to the patient charts using the camera - View patient clinical summaries including medications, problems, allergies, vitals, labs, immunizations, and more - Access patient clinical documents (e.g., x-rays, encounter notes) Getting started ------------------------------------------- - Download the app - Sign-in with your CareCloud username and password About CareCloud ------------------------------------------- CareCloud is the leading provider of cloud-based practice management, electronic health record (EHR), and medical billing software and services for medical groups. The company’s products are connecting providers to one another – and to their patients – through a fully integrated digital healthcare ecosystem that can be accessed on any browser or device. CareCloud is helping thousands of physicians increase collections, streamline operations, and improve patient care in 48 states, and currently manages more than $4 billion in annualized accounts receivables on behalf of its revenue cycle management clients. Copyright ©2015 CareCloud Corporation. All rights reserved. ## CareCloud Companion Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/69/8a/91/698a9127-d71a-55ce-6af8-c99b19d8e077/iphone1.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/90/55/6e/90556e63-04f9-250c-e273-479519b29c4a/iphone2.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/77/6d/01/776d0166-56fb-ccdd-4b16-cd5a02c31663/iphone3.png/1284x2778.png) ## CareCloud Companion Rating Breakdown in United States - 5 stars: 2 (9%) - 4 stars: 1 (4%) - 3 stars: 0 (0%) - 2 stars: 4 (17%) - 1 stars: 16 (70%) ## CareCloud Companion Reviews in United States ### *---- "It just doesn’t work." It just doesn’t work. I can’t login and I’ve tried more than 1 account. Why is this still offered on the App Store? -- ForgetAmazon, 2024-06-25 ### **--- "Two few features / not been updated in 6 years" As of January 2, 2023 this app has not been updated in six years. There are too few features and when I go to switch a patient’s appointment to another day it often crashes. Because this app plays such an important function in scheduling it is inexplicable there has been no updates in over half a decade. -- BeholdTheSon, 2023-01-02 ### ****- "Great for home health NP!" This app is great in home health. I’m able to view my schedule, rearrange appointments, view précis visit notes, labs, and documents. Would give 5 stars if I could see simple encounters and my inbox!! -- beauty_in_the_macabre, 2022-12-14 ### **--- "Not very useful" The only thing this is useful for is checking schedules, the rest is very basic and functionless. -- michael.foote, 2022-03-02 ### ***** "Great app !" Carecloud is a great app for medical practice. It is a very handy app and makes life and work way easier for medical practitioners! Would definitely recommend! -- Kathie525333, 2022-03-02 ### *---- "Terrible Company" The app is slow and quirky, but the problem is the company. We had upgraded to get “concierge” services. The right hand does not know what the left is doing. Abysmal communications. As an example, they did not tell Medicare we were moving … so 5 months of no Medicare checks!. My nurse practitioner is close to quitting … she figured out CareCloud was getting lots of denials … we hired a different company that has been figuring it all out and money is starting to flow. I told care cloud they were fired and it took 3 months to make it happen. -- Zoapzuds, 2022-01-01 ### **--- "Important Features Need to Be Foxes" Nicole Front Desk’s review was really thorough, so please reference it for good input. My two cents to chime in are that for emergency situations (like what my office is going through this morning), the app would’ve been great to use...if simple things like being able to check-in and check-out a patient were possible. I’ve signed in and out countless times trying to get it to work, but I constantly get a red Failed notice at the bottom of my phone’s screen. These are the nightmare moments when paper charts start to sound like a REALLY good idea again 😓 -- Jen M-C, 2020-07-13 ### *---- "Awful. Needs a lot of work." This app is terrible. I have used many different EMR mobile versions over the years and this one is the worst by far. The capabilities are VERY limited. You cannot even put in a simple note. When we contacted the company we were told that there were no plans to improve this function. It is basically only good for scheduling patients and reading previously scanned documents. And the most frustrating thing is that the security features are not only way too intense, they cause you to not be able to log in sometimes. Are you actively using the app for more than five minutes? Got to put your password back in. Switched to another app for half a second to look at an X-ray? Got to put your password back in. Trying to reopen the app without using it for a few minutes? Good luck with that because it is going to say that it no longer works and you have to restart it. Sending an email through the app and you had to check your contacts page? Guess what, now everything is erased because whoever created this app is a moron and doesn’t know anything about how people practice medicine in a practical sense. The EPIC mobile app is way less strict with the password thing. This app is frustrating and barely worth the space on your phone. If you are thinking about wasting your money on CareCloud for your practice don’t do it. The developers need to trash this entire thing and start from scratch. -- Kermit606, 2019-04-26 ### *---- "App doesn’t open" Sad that I have asked Care Cloud numerous times to fix this and they continue to not fix it. -- 907 way up north, 2019-04-03 ### **--- "Front desk coordinator at a Primary care Physician’s office" I love CareCloud. It is a phenomenal software for medical practices. I want readers to know that this review is only getting 2 stars because I think the carecloud app needs an update. However, the entire software in general also needs an update. It would be highly convenient to make the app more efficient. I would like for the carecloud app to be updated in the following areas: 1. Create new patients 2. Edit patient demographics 3. Incorporate the carecloud patient portal into the app for employees. 4. Allow e-prescribing so that we don’t have to call pharmacies all day long and not bother the doctor to create a new “simple encounter” in order to electronically send medications to pharmacies (this is a problem on the actual software as well). 5. Create a better method for notifying the office when pharmacies/ patients request a medication refill. 6. Automated phone calls for appointment reminders (software in general). The automated text messages are great, however, many older patients still lack cell phones. 7. Be able to instantly fax a patients face sheet from carecloud directly. Currently, we have to print them and fax them, or download them and save them to the patients chart and then send them electronically. This simple feature would save so much time during the busy work day. 8. Provide more details in carecloud referrals. Provide more than just the name of the provider we are referring to. Currently, the doctor will print the referrals and the front desk employees will write the providers specialty, phone number, and address on the referral and then scan the referrals into the patients chart. This process takes up an incredible amount of time for us. It’s would be extremely helpful if that information could be printed out on the referrals and have the referrals automatically load into the patients chart for easy access if we needed to print them out again/ send them to the doctor we are referring the patient to. There are many others but these are the big ones that we would really like to see happen. I know you guys can do it! Carecloud is great! I would just like for it to be even greater! I hope someone reads this and really takes my recommendations into consideration -- Nicole_medical_frontdesk, 2018-08-11 [View all CareCloud Companion reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## CareCloud Companion Discovered Keywords - ema app - ema - carecloud - carecloud companion ## Apps Similar to CareCloud Companion - [Surgical Notes](https://apptail.io/app/surgical-notes-Jmsb/united-states) - [Mohs Surgery Appropriate Use Criteria](https://apptail.io/app/mohs-surgery-appropriate-use-criteria-gAMb/united-states) - [PocketEMA](https://apptail.io/app/pocketema-lAMb/united-states) - [Guidelines And Criteria](https://apptail.io/app/guidelines-and-criteria-ISRb/united-states) - [Nextech](https://apptail.io/app/nextech-obZb/united-states) - [Podiatry PRISM](https://apptail.io/app/podiatry-prism-lrSd/united-states) ## CareCloud Companion Available In - [United States](https://apptail.io/app/carecloud-companion-Etvk/united-states) - [Canada](https://apptail.io/app/carecloud-companion-Etvk/canada) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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