Caribou Coffee

Asking 3 time if this is my store is very interrupting. How about giving me the option of setting a preferred store rather than defaulting to the nearest one which I never visit?

Whenever I would pay for any orders on this app with Apple Pay, they would block the order citing billing address or a fraud alert

I’ve been going to the SAME store for the last 15+ visits and they still set my store automatically to the wrong one, the closest one to me at the time of ordering, and my final straw was I was in a rush and my drink was delivered to the wrong location. So annoying.

Second time I ordered the grilled cheese and it was old hard bread on one side will never order this again. Also, my favorite pastry they discontinued.

I have been trying to place and order and continuously keep getting an error. Annoying!!!!

No matter what I do. Oh no! Something went wrong. Tried on two different iPhones. And created two different accounts. Tried multiple times and ways. Something wrong with this app or what?

Won’t let me sign in !!!!

This app has gone through a few modifications since I beta using it in 2020. I have selected my favorite store, but it always defaults to one that is less than a mile closer. They are not far from each other at all. Why does it not simply choose my chosen favorite, and if I manually change it each time I order, it gives me two windows to verify I indeed want to drive the .12 miles farther. This has caused many issues of ending up with an order placed at the wrong location and I have to back track … plus the other is in a grocery store and parking is horrible so the .12 miles is worth the drive through or closer parking for a walk in pick up. I kept hoping this would be fixed but it’s been almost a year now. It would also be nice if there was a heads up everytime the rules change on rewards points… it’s crazy how many points are now required compared to a few years ago. I get inflation but it’s a lot.

It boggles my mind that in todays day and age you can’t see the calories in your drink as you build it. The app is fine to chose your drink but I want to know, as I’m sure many do, how many calories are in the non-dairy option or choosing the sugar free syrup etc. Other apps have this feature so I know it’s possible. Please work on this option.

Anytime I try to do anything - look at a different part of the menu, login, create an account, login with google, etc, I just get an error message. “Oh No! Something went wrong.” Worthless app. I’m going to order from Starbucks since their app actually works.