---
title: "Carrier® Service Technician - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier Equipment or for non-warranty "
---

# Carrier® Service Technician — United States

![Carrier® Service Technician App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/07/8b/57/078b570b-9441-09e5-2cd6-4374739e62d8/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/400x400bb.png)

**Developer:** [Carrier](https://apptail.io/developer/carrier-fceb)
**Category:** Utilities
**Rating:** 4.2/5 (114 ratings)
**Price:** Free
**Bundle ID:** com.carrier.carrierservicetech
**Store:** Apple App Store
**Country:** United States
**Version:** 6.169.3 (released 2026-09-29)
**Original Release:** 2016-09-09

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1123086541)
**AppTail Page:** [https://apptail.io/app/carrier-service-technician-QRzb/united-states](https://apptail.io/app/carrier-service-technician-QRzb/united-states)

## Carrier® Service Technician Description
Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier Equipment or for non-warranty repairs on any make or any brand of equipment, the Carrier Service Technician app can help identify the right part.
The Carrier Service Technician app provides an easy to use, powerful app that is designed to help the technician standing in front of a unit. The app helps them at the job site to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts.


Key Features : 
- AI Assistant (Beta) : A smart assistant designed to answer technical questions, provide support, and assist with troubleshooting using model number inputs.
- View Customer System Online : Customer Details online using advance search filters for more efficient and accurate information retrieval. 
- System Capacity Calculator : Easily calculate HVAC system's Airflow capacity with precision and efficiency requirements based on job-site conditions and specifications.
- Product Registration : Register equipment quickly and efficiently from the field.
- Intelligent Equipment Search : Locate equipment by scanning a serial barcode, entering the serial number, or model number.
- Parts Identification : Instantly access accurate parts lists for selected equipment to support fast and precise repairs.
- Technical Literature Access : View detailed technical documents with advanced filtering for faster retrieval of relevant information.
- Warranty & Service History Lookup : Retrieve warranty details and past service history using the serial number.
- Nearest Parts Center Locator : Use GPS to find the closest Carrier Parts Sales Center and get directions directly from the app.
- Totaline® Parts Cross-Reference : Find equivalent and compatible parts using the integrated cross-reference tool.
- Job Management : Create and manage job records, including the ability to save and associate parts with each job for future reference.
- Secure HVACPartners Access : Log in to access restricted technical content and documents.
- Product Catalog : Browse and search the full Carrier product catalog for quick equipment lookup.
- Technician Training Resources : Access online training modules to support continuous learning and field readiness.
- Tech Tips Video Library : Watch short, expert-led videos offering practical tips and troubleshooting guidance.
- Interactive Troubleshooting : Step-by-step guided diagnostics to assist technicians in identifying and resolving issues efficiently.
- Bluetooth Diagnostics & Firmware Updates : Pair with compatible systems to access real-time fault data, system performance metrics, and support remote firmware updates.
- NFC Connectivity for Installer Tools : Utilize Near Field Communication (NFC) to configure installer settings, retrieve diagnostic information, and facilitate service board replacement on supported equipment.

## Carrier® Service Technician Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/9e/20/be/9e20befe-11c0-27c1-ce32-42bc01c173fd/Carrier_-__U00281536_x_2008_U0029__9.7in_Tablet_-_Homescreen.jpg/1536x2008.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d3/01/09/d301091f-5195-4249-b13f-a87fa9c66685/Carrier_-__U00281536_x_2008_U0029__9.7in_Tablet_-_Troubleshooting.jpg/1536x2008.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/19/32/f4/1932f47b-22fc-71da-4be9-30bdead97a3a/Carrier_-__U00281536_x_2008_U0029__9.7in_Tablet_-_Store_Locator.jpg/1536x2008.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9c/47/e3/9c47e3cd-6e0e-0499-9e3d-335b484aa796/Carrier_-__U00281536_x_2008_U0029__9.7in_Tablet_-_Product_Page.jpg/1536x2008.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ac/8e/36/ac8e360c-8ede-436d-5efd-ecc884a5a19d/Carrier_-__U00281536_x_2008_U0029__9.7in_Tablet_-_Parts.jpg/1536x2008.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/1b/55/8b/1b558ba1-d801-d211-1b3b-0878541a6270/Carrier_-__U00281536_x_2008_U0029__9.7in_Tablet_-_Warranty.jpg/1536x2008.png)

## Carrier® Service Technician Rating Breakdown in United States
- 5 stars: 76 (67%)
- 4 stars: 18 (16%)
- 3 stars: 0 (0%)
- 2 stars: 3 (3%)
- 1 stars: 17 (15%)

## Carrier® Service Technician Reviews in United States

### *---- "Longest wait times at ALL locations"
Carrier is the worst when it comes to wait times in all of their dfw locations. Expect to spend a minimum of 30 minutes even if there is no line ahead of you and you’re simply trying to pick up a motor. Ridiculous!
-- honestHVAC, 2025-05-14

### *---- "App is awful"
The app is so slow and awful. Especially connection to these new smart boards. I have to retry multiple times when connecting and saving the new changes to the board. Very aggravating when you’re in a attic and it’s not working
-- Dfullmer, 2025-04-30

### ***** "Helpful Information"
This app provides helpful information for techs. I use it to look up documents for a unit, see warranty and to see data for a connected system.
-- driveghm, 2025-01-22

### ***** "Pretty Slick"
Used to work for Trane but left because of the problems I had with their technology and how long everything took, now on the residential side and this app is light years ahead!
-- K-Live21, 2025-01-16

### ***** "Saves time for new techs"
The NFC features save time for me and my new techs as we no longer have to access the switch boards
-- Zechlar, 2025-01-16

### ***** "Pocket assistant"
Great app.
-- YellowJackets0369, 2025-01-15

### *---- "iPhone nfc"
iPhone nfc compatibility seems to not work when try to use the new install feature to adjust blower speed or when swapping out a faulty board
-- Ultrapotbull011111, 2024-11-14

### ***** "Perfect"
Did my job on time.
-- Ruth122bitx, 2024-08-30

### *---- "Broken garbage"
Complete fraud of an app, never works or connects to boards properly no matter if it’s Android or iPhone. Fix your garbage software before you force us to buy your garbage boards to connect with this terrible app. What a complete joke for carrier. It’s embarrassing to be a carrier dealer when you have to use this trash
-- Matt Fitch, 2024-04-24

### **--- "This app has many problems"
Working on a heat pump and called tech support they told me to download the Bryant app that’s made by carrier. Downloaded it and opened it set up an account then it said it would take 24-72 hrs to be approved. Well I guess the customer is out of luck until account is approved lucky him it’s only about 110 degrees today. What a joke. So now I get a call about a carrier unit. i I figured I should get their app as well. Tried to set up an account but it says my email is already used because of the bryant app is carrier. so I tried signing in with my bryant app info and it won’t work. WHAT A JOKE. There’s a lot of info on google just go there it’s easier.
-- sir20eyes, 2023-07-12

[View all Carrier® Service Technician reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Carrier® Service Technician Discovered Keywords
- hvac service app
- carrier hvac
- carrier

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## Carrier® Service Technician Available In
- [United States](https://apptail.io/app/carrier-service-technician-QRzb/united-states)
- [Canada](https://apptail.io/app/carrier-service-technician-QRzb/canada)
- [India](https://apptail.io/app/carrier-service-technician-QRzb/india)
- [Austria](https://apptail.io/app/carrier-service-technician-QRzb/austria)
- [Australia](https://apptail.io/app/carrier-service-technician-QRzb/australia)
- [Azerbaijan](https://apptail.io/app/carrier-service-technician-QRzb/azerbaijan)
- [Belgium](https://apptail.io/app/carrier-service-technician-QRzb/belgium)
- [Bahrain](https://apptail.io/app/carrier-service-technician-QRzb/bahrain)
- [Brazil](https://apptail.io/app/carrier-service-technician-QRzb/brazil)
- [United Arab Emirates](https://apptail.io/app/carrier-service-technician-QRzb/united-arab-emirates)
- [Armenia](https://apptail.io/app/carrier-service-technician-QRzb/armenia)
- [Argentina](https://apptail.io/app/carrier-service-technician-QRzb/argentina)
- [Pakistan](https://apptail.io/app/carrier-service-technician-QRzb/pakistan)
- [Poland](https://apptail.io/app/carrier-service-technician-QRzb/poland)
- [Portugal](https://apptail.io/app/carrier-service-technician-QRzb/portugal)
- [Romania](https://apptail.io/app/carrier-service-technician-QRzb/romania)
- [Russia](https://apptail.io/app/carrier-service-technician-QRzb/russia)
- [Saudi Arabia](https://apptail.io/app/carrier-service-technician-QRzb/saudi-arabia)
- [Sweden](https://apptail.io/app/carrier-service-technician-QRzb/sweden)
- [Singapore](https://apptail.io/app/carrier-service-technician-QRzb/singapore)
- [Slovenia](https://apptail.io/app/carrier-service-technician-QRzb/slovenia)
- [Senegal](https://apptail.io/app/carrier-service-technician-QRzb/senegal)
- [Thailand](https://apptail.io/app/carrier-service-technician-QRzb/thailand)
- [Tunisia](https://apptail.io/app/carrier-service-technician-QRzb/tunisia)
- [Türkiye](https://apptail.io/app/carrier-service-technician-QRzb/turkey)
- [Taiwan](https://apptail.io/app/carrier-service-technician-QRzb/taiwan)
- [Ukraine](https://apptail.io/app/carrier-service-technician-QRzb/ukraine)
- [Venezuela](https://apptail.io/app/carrier-service-technician-QRzb/venezuela)
- [Vietnam](https://apptail.io/app/carrier-service-technician-QRzb/vietnam)
- [South Africa](https://apptail.io/app/carrier-service-technician-QRzb/south-africa)
- [Belarus](https://apptail.io/app/carrier-service-technician-QRzb/belarus)
- [Switzerland](https://apptail.io/app/carrier-service-technician-QRzb/switzerland)
- [Chile](https://apptail.io/app/carrier-service-technician-QRzb/chile)
- [China](https://apptail.io/app/carrier-service-technician-QRzb/china)
- [Colombia](https://apptail.io/app/carrier-service-technician-QRzb/colombia)
- [Czechia](https://apptail.io/app/carrier-service-technician-QRzb/czechia)
- [Germany](https://apptail.io/app/carrier-service-technician-QRzb/germany)
- [Denmark](https://apptail.io/app/carrier-service-technician-QRzb/denmark)
- [Dominican Republic](https://apptail.io/app/carrier-service-technician-QRzb/dominican-republic)
- [Algeria](https://apptail.io/app/carrier-service-technician-QRzb/algeria)
- [Ecuador](https://apptail.io/app/carrier-service-technician-QRzb/ecuador)
- [Egypt](https://apptail.io/app/carrier-service-technician-QRzb/egypt)
- [Spain](https://apptail.io/app/carrier-service-technician-QRzb/spain)
- [Finland](https://apptail.io/app/carrier-service-technician-QRzb/finland)
- [France](https://apptail.io/app/carrier-service-technician-QRzb/france)
- [United Kingdom](https://apptail.io/app/carrier-service-technician-QRzb/united-kingdom)
- [Grenada](https://apptail.io/app/carrier-service-technician-QRzb/grenada)
- [Greece](https://apptail.io/app/carrier-service-technician-QRzb/greece)
- [Hong Kong SAR China](https://apptail.io/app/carrier-service-technician-QRzb/hong-kong)
- [Honduras](https://apptail.io/app/carrier-service-technician-QRzb/honduras)
- [Hungary](https://apptail.io/app/carrier-service-technician-QRzb/hungary)
- [Indonesia](https://apptail.io/app/carrier-service-technician-QRzb/indonesia)
- [Ireland](https://apptail.io/app/carrier-service-technician-QRzb/ireland)
- [Israel](https://apptail.io/app/carrier-service-technician-QRzb/israel)
- [Iceland](https://apptail.io/app/carrier-service-technician-QRzb/iceland)
- [Italy](https://apptail.io/app/carrier-service-technician-QRzb/italy)
- [Jamaica](https://apptail.io/app/carrier-service-technician-QRzb/jamaica)
- [Japan](https://apptail.io/app/carrier-service-technician-QRzb/japan)
- [South Korea](https://apptail.io/app/carrier-service-technician-QRzb/south-korea)
- [Kuwait](https://apptail.io/app/carrier-service-technician-QRzb/kuwait)
- [Kazakhstan](https://apptail.io/app/carrier-service-technician-QRzb/kazakhstan)
- [Lebanon](https://apptail.io/app/carrier-service-technician-QRzb/lebanon)
- [Sri Lanka](https://apptail.io/app/carrier-service-technician-QRzb/sri-lanka)
- [Lithuania](https://apptail.io/app/carrier-service-technician-QRzb/lithuania)
- [Luxembourg](https://apptail.io/app/carrier-service-technician-QRzb/luxembourg)
- [Latvia](https://apptail.io/app/carrier-service-technician-QRzb/latvia)
- [Macao SAR China](https://apptail.io/app/carrier-service-technician-QRzb/macau)
- [Malta](https://apptail.io/app/carrier-service-technician-QRzb/malta)
- [Mexico](https://apptail.io/app/carrier-service-technician-QRzb/mexico)
- [Malaysia](https://apptail.io/app/carrier-service-technician-QRzb/malaysia)
- [Namibia](https://apptail.io/app/carrier-service-technician-QRzb/namibia)
- [Nigeria](https://apptail.io/app/carrier-service-technician-QRzb/nigeria)
- [Netherlands](https://apptail.io/app/carrier-service-technician-QRzb/netherlands)
- [Norway](https://apptail.io/app/carrier-service-technician-QRzb/norway)
- [Nepal](https://apptail.io/app/carrier-service-technician-QRzb/nepal)
- [New Zealand](https://apptail.io/app/carrier-service-technician-QRzb/new-zealand)
- [Peru](https://apptail.io/app/carrier-service-technician-QRzb/peru)
- [Philippines](https://apptail.io/app/carrier-service-technician-QRzb/philippines)
- [Botswana](https://apptail.io/app/carrier-service-technician-QRzb/botswana)
- [Oman](https://apptail.io/app/carrier-service-technician-QRzb/oman)
- [Belize](https://apptail.io/app/carrier-service-technician-QRzb/belize)
- [Bermuda](https://apptail.io/app/carrier-service-technician-QRzb/bermuda)
- [Panama](https://apptail.io/app/carrier-service-technician-QRzb/panama)
- [Jordan](https://apptail.io/app/carrier-service-technician-QRzb/jordan)
- [Ghana](https://apptail.io/app/carrier-service-technician-QRzb/ghana)
- [Nicaragua](https://apptail.io/app/carrier-service-technician-QRzb/nicaragua)
- [Costa Rica](https://apptail.io/app/carrier-service-technician-QRzb/costa-rica)
- [Guyana](https://apptail.io/app/carrier-service-technician-QRzb/guyana)
- [Kenya](https://apptail.io/app/carrier-service-technician-QRzb/kenya)
- [Suriname](https://apptail.io/app/carrier-service-technician-QRzb/suriname)
- [Angola](https://apptail.io/app/carrier-service-technician-QRzb/angola)
- [Cayman Islands](https://apptail.io/app/carrier-service-technician-QRzb/cayman-islands)
- [Mauritius](https://apptail.io/app/carrier-service-technician-QRzb/mauritius)
- [Uruguay](https://apptail.io/app/carrier-service-technician-QRzb/uruguay)
- [Barbados](https://apptail.io/app/carrier-service-technician-QRzb/barbados)
- [Uganda](https://apptail.io/app/carrier-service-technician-QRzb/uganda)

---

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