--- title: "CCPhone - Reviews, Revenue and Downloads in China | Apple App Store" description: "CCPhone云呼叫中心，具有良好的开放性及强大的集成整合能力，可方便实现与企业原有系统集成，以及将电话、APP、Web等不同的沟通渠道统一管理，大大提升了企业客服的工作效率与服务水平。 云呼叫中心主要功能特点： 1、自动分配来电话务量，保证客户电话的最高接入率； 2、软电话功能：示忙／示闲，主叫、被叫号码显示，来话保持、来话转接，呼出／内部呼叫，三方会议等； 3、自动弹屏功能：呼入、呼出" --- # CCPhone — China > 新一代呼叫中心 ![CCPhone App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/ad/51/9e/ad519e14-87f8-87aa-9cce-4aaae81d7866/AppIcon-0-0-1x_U007emarketing-0-0-0-7-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png) **Developer:** [Beijing ChengQiTong Technology Co](https://apptail.io/developer/beijing-chengqitong-technology-co-UYBf) (China) **Category:** Utilities **Rating:** N/A (0 ratings) **Price:** Free **Bundle ID:** com.ccphone.cn **Store:** Apple App Store **Country:** China **Version:** 2.1.4 (released 2022-06-30) **Original Release:** 2019-09-19 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/cn/app/app/id1455801264) **AppTail Page:** [https://apptail.io/app/ccphone-RQmh/china](https://apptail.io/app/ccphone-RQmh/china) ## CCPhone Description CCPhone云呼叫中心，具有良好的开放性及强大的集成整合能力，可方便实现与企业原有系统集成，以及将电话、APP、Web等不同的沟通渠道统一管理，大大提升了企业客服的工作效率与服务水平。 云呼叫中心主要功能特点： 1、自动分配来电话务量，保证客户电话的最高接入率； 2、软电话功能：示忙／示闲，主叫、被叫号码显示，来话保持、来话转接，呼出／内部呼叫，三方会议等； 3、自动弹屏功能：呼入、呼出都可以实现自动弹屏功能； 4、客户资料管理：客户基本信息管理； 5、工单流管理：未处理的工单，坐席进行跟进回访；处理完成的工单：处理的人员、时间、完成情况，反馈到呼叫中心；呼叫中心进行客户调查，进行评估。实现全闭环管理； ## CCPhone Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/81/76/17/817617c7-4a43-c742-b437-c5b32b6cf712/pr_source.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/fd/88/ea/fd88ea65-ab62-f663-9b03-20ccd99ae159/pr_source.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/bb/99/d8/bb99d804-3e56-05fe-94d8-b44fc45bf52b/pr_source.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/6c/e9/c8/6ce9c87b-3f6d-146f-528b-45c8a5e8206a/pr_source.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/a5/21/d4/a521d4d3-eb9f-2d70-46b5-3c18f41b4534/pr_source.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/cc/f3/99/ccf39969-ab19-c77d-4e40-41a0a0945148/pr_source.png/1242x2688.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple122/v4/bf/f9/ef/bff9efda-fc87-e4be-5c68-ba7d83fbc0c9/pr_source.png/1242x2688.png) - [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/93/0b/9a/930b9a91-db83-468e-d4c1-2896c5203508/pr_source.png/1242x2688.png) - [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/Purple112/v4/37/9b/71/379b7158-8635-e945-36a2-8975b46903f4/pr_source.png/1242x2688.png) ## Apps Similar to CCPhone - [号海](https://apptail.io/app/app-cCWb/china) - [随星通](https://apptail.io/app/app-JPBd/china) - [1oneCloud](https://apptail.io/app/1onecloud-wnHf/china) - [ONENET.HK](https://apptail.io/app/onenethk-KnHf/china) - [岩行-呼叫中心专业服务管家](https://apptail.io/app/app-TOKf/china) - [莺语客服](https://apptail.io/app/app-cklh/china) - [螳螂客服](https://apptail.io/app/app-fXlh/china) - [智盈掌上获客](https://apptail.io/app/app-WAmh/china) - [盛华手机云坐席](https://apptail.io/app/app-sOmh/china) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*