---
title: "CellTrak - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "CellTrak fundamentally transforms how your field staff delivers care, improving compliance and creating added time for more visits. CellTrak identifies variance to care allowing for early intervention"
---

# CellTrak — United States

![CellTrak App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/9f/7f/c1/9f7fc14a-548a-6daf-6ebe-9d9af831e4cf/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [CellTrak Technologies](https://apptail.io/developer/celltrak-technologies-MQee)
**Category:** Medical
**Rating:** 2.1/5 (168 ratings)
**Price:** Free
**Bundle ID:** com.ctt.celltrak2
**Store:** Apple App Store
**Country:** United States
**Version:** 8.9.1 (released 2026-01-27)
**Original Release:** 2013-11-17
**Languages:** English, French, Korean, Polish, Russian, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id666382612)
**AppTail Page:** [https://apptail.io/app/celltrak-sJd/united-states](https://apptail.io/app/celltrak-sJd/united-states)

## CellTrak Description
CellTrak fundamentally transforms how your field staff delivers care, improving compliance and creating added time for more visits. CellTrak identifies variance to care allowing for early intervention to decrease acute care visits and exposure to preventable readmissions. Receiving actionable data from the home is key to reducing emergency room visits and avoidable hospital readmissions for an especially high-risk population of seniors and individuals with acute and chronic illness.

With CellTrak, your staff will gain instant access to client specific care plans, allowing them to document and verify electronically at the point of care. Care teams can utilize automated reports, alerts and patient communications to minimize manual tasks, reach more clients successfully and devote more clinical and coaching talent to clients who need them most. CellTrak streamlines care plan delivery and verification, all while improving your agency’s compliance and census.

CellTrak uses GPS to track the user locations during usage of 'visits' feature. 
-- DISCLAIMER --
"Continued use of GPS running in the background can dramatically decrease battery life."

## CellTrak Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/e9/61/04/e9610437-3dec-7625-2c2b-59b034600ea5/11ce606e-1396-4ea5-88db-88fad3cf2e1e_ios_6_5_home.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/86/ab/7d/86ab7dfc-d201-6fd1-76eb-ec89a30a74a7/f2d89ab9-1dc9-4f36-bdc4-98850f5f49de_ios_6_5_careplan.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/54/b5/1a/54b51a97-a67c-a351-7ce5-fcb4194f5fc7/87b6bdcb-9b00-4567-ab9d-8e7b0c418541_ios_6_5_asr.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/33/2f/28/332f2887-af31-66b7-9eaf-8cf26c150b90/b06a4075-86f0-4639-a22c-20591c61a071_ios_6_5_schedule.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/dc/fa/54/dcfa5419-3d2f-38a7-d6c6-9552e8577bac/d53e361a-d017-4913-95b2-23bbd488a4cc_ios_6_5_notifications.png/1284x2778.png)

## CellTrak Rating Breakdown in United States
- 5 stars: 28 (17%)
- 4 stars: 14 (8%)
- 3 stars: 8 (5%)
- 2 stars: 11 (7%)
- 1 stars: 107 (64%)

## CellTrak Reviews in United States

### *---- "👀"
👀
-- I’dratherbebored., 2025-08-20

### *---- "Horrible"
It keeps closing out which requires for the person to have to go in office to verify there time it also log you out system and makes you start all over
-- Very unhappy to max, 2025-08-10

### *---- "Worst app"
This app is so outdated.  Nothing is intuitive but instead appears to be purposely difficult with extra steps instead assigned tasks at different hours.
-- Susie A G, 2025-03-03

### *---- "🫤🫤"
No login option. Every time I open the app there is only a registration option, which I have already done.
-- aggrivated e, 2025-02-09

### *---- "I don’t like that I’m being track after I’m off the clock …"
How come I’m getting track while im off the clock ? Do you gave keep the tracking locations ? Even when I’m off the clock ? Like could you tell me where I was 30 days ago ? Because it’s constantly tracking me
-- Ijustwantanswers2024, 2024-10-30

### *---- "No license number or authorization code given"
How am I supposed to use the app if no one gave me a license id and authorization code. Nobody seems to want to help out. I can see why there are so many one star reviews. Willing to change if help is forthcoming.
-- Vdot1996, 2024-09-22

### *---- "Tracking location"
Does anyone else have a problem with this app tracking your location even after you’ve clocked out and haven’t closed out the app????? Cause unless I have the app logged out and closed it tracks my location
-- Mamabear2018!!, 2024-05-13

### *---- "Password Creation Complicated"
I just downloaded the app today. I have a secure password key feature on my device that I use to create and save passwords for new accounts. It is my personal device that I have had for years and I don’t lend my device out. I also have a security feature on my device set up so only I can unlock it. When I was trying to login to the CellTrak app today for the first time, the first complication I had with it was creating a password using my secure device. The second complication was in trying to copy and paste the password that my device securely created because as soon as I went to paste it in the password field of the app it would not accept it. So I had to go old fashioned and write down the password on paper that I wanted to use, which I do not consider safe and secure, if that was the motivation for making the app login complicated in the first place. Also, to try to make this a saved password in the Password Key feature of my device, I tried to find your website to address this issue by creating and saving the password on my device. Couldn’t do that either because I don’t know the right website address and so that didn’t work out either. How is any of this good for me in trying to use your app? And finally, if perhaps somehow I was to want or need to change my password, I’d have the same issue and have to write it down on paper and manually transfer it to the app. Given how I had to go through hoops to login today, not sure how that would turn out. My current score in the faith of usability of your app is 0-1. Please fix this issue and make your app better in manageability. Thank you.
-- [Brian C], 2024-02-09

### *---- "WHERE IS NO STARS FOR A RATING?"
This has to be THE WORST APP EVER!!!!  You log in with a thumbprint, it tells you that your password has expired and to manually enter your current password - which you do - and then it doubles back and tell you that your thumbprint is incorrect!?!   Make it make sense somebody…smh.  Who has time to keep calling and sitting on hold forever waiting for someone to reset the password when it’s something that should be standard for the app?  Nobody!  This is the most useless app to be used to track someones time.  You can’t not have on the GPS which attributes to draining the battery while the app is running.  You can enter time for a previous day if you’re not able to (because the power was out and you couldn’t charge your device, for example).  You have to go through 3 or 4 different screens just to get to the screen to press start time.  It’s just poorly designed and developed.  Your only other option is doing it by phone but you can’t do that if you’re registered for the app or no longer have a landline, which many don’t have these days, because the phone has to be at the address of the attendant or employer of records home.  I’d rather have my attendant fill out a paper timesheet and fax it in at this point.  This entire system that Optima/Sentara has is underwhelming at best.  They should’ve just left it with Public Partnerships.
-- TiredMom804, 2024-01-25

### *---- "Worst app"
Who on God’s green earth can think up a new password every 3 months AND remember each one to be able to change it without getting locked out despite using face ID??? 

And who do they think is trying to log into my app and log work hours for me? Like you know where the phone is because of location tracking, you really think I’m giving someone my phone and having them login here? And if I were I could just give them my password? 

It’s one of a half dozen steps this app requires just to log in and out and honest to God I’m so sick of it. 

I’ve gotta call customer service again and be on hold forever just to reset my password again cause somehow there’s no way to save your password and use face ID, which is so absurd. I’ve been putting it off for a month cause I’ve got more important things in my life than dealing with work outside of work hours. I don’t get paid to be on hold and waste my time trying to figure out the world’s most inconvenient app ever created for the simple task of signing in and out.

My patient was on a different waiver previously and that waiver used a different login app that gave me no trouble at all. Either this app company needs to get it together and make the process smooth like every other clock in/out app on the market, or people in charge need to actually look at the reviews before committing healthcare workers to have to endure this app.
-- Chemicalmakeup, 2023-11-10

[View all CellTrak reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)



## CellTrak Discovered Keywords
- celltrak

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## CellTrak Available In
- [United States](https://apptail.io/app/celltrak-sJd/united-states)
- [United Kingdom](https://apptail.io/app/celltrak-sJd/united-kingdom)
- [Canada](https://apptail.io/app/celltrak-sJd/canada)
- [South Korea](https://apptail.io/app/celltrak-sJd/south-korea)
- [Poland](https://apptail.io/app/celltrak-sJd/poland)
- [Russia](https://apptail.io/app/celltrak-sJd/russia)

---

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