---
title: "Centivo Care - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "As a Centivo Care member, this app is your primary stop for all of your healthcare needs.   You can use this app to: + Describe your symptoms to a doctor, determine if you need to see a clinician in-p"
---

# Centivo Care — United States
> Healthcare Made Easy

![Centivo Care App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/26/c3/e2/26c3e2fc-f00a-5c10-6922-29687f6740d6/prod-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png)

**Developer:** [Eden Health](https://apptail.io/developer/eden-health-fpXd)
**Category:** Medical
**Rating:** 4.1/5 (65 ratings)
**Price:** Free
**Bundle ID:** md.eden.adam
**Store:** Apple App Store
**Country:** United States
**Version:** 5.1.0 (released 2026-04-30)
**Original Release:** 2017-03-17
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1201859973)
**AppTail Page:** [https://apptail.io/app/centivo-care-Zobc/united-states](https://apptail.io/app/centivo-care-Zobc/united-states)

## Centivo Care Description
As a Centivo Care member, this app is your primary stop for all of your healthcare needs. 

You can use this app to:
+ Describe your symptoms to a doctor, determine if you need to see a clinician in-person and in some cases, get treatments and medications prescribed virtually
+ Book appointments in less than a minute
+ Get curated referrals to specialists in your health insurance network

About Centivo Care:
Centivo Care is a convenient alternative to in-person primary care. With Centivo Care, you have access to a primary care team with integrated behavioral health, plus after-hours access to a clinician for urgent needs. With our simple, engaging app, you can visit with your doctor from the comfort of your home, at work or on the go. If at any point you need specialist attention or to be seen in person, your Centivo Care team will guide you to appropriate in-network virtual or community providers.

## Centivo Care Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4a/db/57/4adb57ef-df56-d7a0-2935-b904f17391f7/App_Store_-_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/15/b2/de/15b2de3f-8625-5171-2f73-2e5c5c6c3a36/App_Store_-_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a0/ed/a0/a0eda08d-19d3-1d0f-251a-2634e87a1732/App_Store_-_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/67/39/84/673984d6-20b6-194e-80d6-c259e4b72692/App_Store_-_4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/0a/95/a3/0a95a304-3934-50da-87cc-06c7805d7048/App_Store_-_5.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e8/77/23/e87723c1-d64b-98e2-264b-7826186c3e60/App_Store_-_6.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/3c/fa/60/3cfa604a-e041-1ba8-8496-6fa2967bcfbb/App_Store_-_7.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c8/dc/89/c8dc89f8-2cfc-c3b5-0f12-70cad7b84ad0/App_Store_-_8.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cd/a5/ea/cda5eaa6-3d39-89dc-108e-856c5aa9bbb7/App_Store_-_9.png/1242x2688.png)

## Centivo Care Rating Breakdown in United States
- 5 stars: 49 (75%)
- 4 stars: 0 (0%)
- 3 stars: 2 (3%)
- 2 stars: 4 (6%)
- 1 stars: 10 (15%)

## Centivo Care Reviews in United States

### **--- "restart bug"
it’s infuriating how it restarts when you switch to another app and back
-- Amy Bbb, 2024-06-06

### **--- "visits are only for Chicago , Boston, New York"
With the regional limitations this app is only useful for refills and video consults. They cannot check what’s wrong with you over video unless it’s something obvious you get from questions
-- Dinoraptor101, 2024-04-14

### ***-- "like the idea, but struggling with buggy-ness"
I’m just starting to use the app, but the chat function always seems to have difficulty loading for me. I have to exit the app completely before I can send a message that I’ve had to retype 3 times.
-- nothanksgivingforme, 2023-12-29

### *---- "When trad healthcare is the better option, you know it’s bad"
This company is a startup that raised a $100 million and still can’t figure it out. The brick and mortar concept is a bait-and-switch that lures you in with actually good doctors and NPs in person and then immediately passes you off to PAs and random vaguely invested clinicians who know nothing about you and will only meet with you via the app and charges you for every single text communication that goes through … even when there is no diagnosis or medical ask delivered. Need to know if it’s a “come into the office” or “talk over video” visit? They’ll charge you. Need to ask for a refill (which they only nonsensically prescribe on a month to month basis, even when it’s not a controlled substance), they’ll charge you for a full visit, even if you have zero human or app interaction. (How is this legal???)  There seems to be a general “idk y that happened *shrug*” attitude from billing and support. It must be bad to tell you you’re better off at established medical providers and doctors… which is its own kind of scam. But stick to the doctors. At least when those guys data harvest from you, it might be on the news someday.
-- pepper potts 🐱, 2023-11-15

### *---- "Technical issues spoil good healthcare"
Recently the app has disruptive internal updates. I can’t read my messages until it finishes installing, but if I leave the app (including going to the control center), progress is reset. On slow cell data it will just stop and never finish. I wasn’t able to communicate with a provider when I was running late.
-- Chicaiza, 2023-05-31

### ***** "Love Eden Health"
Employers, this is an amazing service that will help relieve your employees of the stress of having to spend hours in line at urgent care for something easily diagnosable through simple text or video call. And saves employees from trying to Google an answer to a medical question without the help of a professional.
-- JenJLA, 2022-12-29

### *---- "Privacy Excessive Tracking/IPhone Privacy Report"
Used the app for the first time to send messages and book an appointment.  After checking the IPhone Privacy Report, I was shocked that a medical app containing sensitive information was second on my iPhone privacy reports  list apps tracking right behind Facebook. Let’s just say I was shocked to find four dozen items on the tracking report including what appear to be beacons, pixels and I can’t say definitely but it appeared to be reading the browser history (some shopping and other general websites that would be inexplicable on this report)  and also reaching out to Twitter and Facebook api.  If you read apples explanation it’s seems this type of information can be used to build profiles.

I did the similar test on a similar NYU Portal and there were less than half as many and the items and those items made sencse tk ne et connecting to google as an example which is probably hosting.  On top of that they don’t have 2 Factor authentication and creepily the apps stays logged in even if you force close it . Time for me ti delete the app and revaluate.

Let’s see if the developers have the decency to response how they explain this particularly what appears to be reading the browser history and how they will address these concerns.
-- NYC100010, 2022-01-20

### *---- "Does not recommend"
You’d be better off asking google for help than Eden Health.
-- Nutzzzz69, 2022-01-09

### *---- "Review"
Invasive privacy policy, weird in-app updates, frequent “technical issues” that make the app pointless for work check-in
-- j2021, 2021-03-08

### *---- "Not compatible wit iPhone Dark Mode"
Date selection doesn’t work in Dark Mode, now I am stuck at a registration error with no recourse to correct.  Terrible user experience.
-- rtheam, 2020-03-27

[View all Centivo Care reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Centivo Care Discovered Keywords
- eden health

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---

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