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Cérge

Cérge

Published by: Cerge Ptd
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Description

Cerge is an Assistive Technology app for individuals with disability to receive personalised customer service from businesses they trust.
As a customer, an individual with disability faces fear, anxiety, and discrimination everyday.
Disabilities are unique per person & 71% are invisible making it impossible to train & educate service staff how to provide empathetic customer service for all situations.
When asked, people with disabilities say that between 75% – 80% of their customer experiences are failures.
The Cerge mission is to reduce the fear, anxiety and discrimination individuals with disability endure as customers.
What would you wish service staff knew about you, so when you arrive as their customer the experience is warm, welcoming and amazing? If you had a personal assistant that could race ahead of you into a store and give the service staff a quick heads up about you, what would you instruct your assistant to tell them? How could that change your life?
This is Cérge. He is your own personal digital concierge and you are his boss.
Cérge is an app for people with disability to control with who, where and when you share your customer service preferences in exchange for personalised customer service.
And in case the service was not up to scratch then leave a rating and review of their Accessible Customer Service so service staff can get better next time you visit.
Through Cérge you will be able to communicate from your app directly to service staff via their Point of Sale systems. With this information service staff will be able to provide you with personalised and empathetic customer service.
There are so many examples of how a little empathy can revolutionise the customer service experience for individuals with disability. For example, if you have a brain injury or PTSD then you may want an extra minute or two to feel comfortable and settled when you arrive at the shops before the barrage of questions start. Or if you have a visible disability then being spoken to in a loud and slow manner by staff that have no idea about disability, is offensive.
Download the Cerge app and give it a go. And please tell your favourite stores to get onboard to ensure you get personalised customer service everywhere you go.
We want everyone to have great experiences everyday and mindful of the challenges you or your friends and family face.
Have a great day.
Team Cérge
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Cérge FAQ

  • Is Cérge free?

    Yes, Cérge is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Cérge legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

    Thanks for the vote

  • How much does Cérge cost?

    Cérge is free.

  • What is Cérge revenue?

    To get estimated revenue of Cérge app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Nigeria yet.
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Ratings History

Cérge Reviews

Has potential, but not there yet

Sad•Panda on

Australia

There's a lot of personal information requested for what currently is very little service. The only organisation using this app for hundreds of KMs is a swimming pool. The character limit in allergies is rather frustrating, as I maxed out before I could list even half of my allergies. Difficult to find communication boards and sign boards. The app definitely has potential to be amazing. But it's just not quite there yet.

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Cérge Competitors

Name
Kiddo App
Babysitters, Nannies & NDIS
Stratacare
Brazilian Beauty
Carers Queensland
Spectrum LGBTIQ+
Queer Wellness Community
Harrup Park
BIGSOUND 2024
Whale Watching
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Cérge Installs

Last 30 days

-1

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Cérge Revenue

Last 30 days

$-1

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Cérge Revenue and Downloads

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App Info

Category
Lifestyle
Publisher
Cerge Ptd
Languages
English
Recent release
1.9 (6 months ago )
Released on
Sep 17, 2020 (4 years ago )
Also available in
Australia, Japan, South Africa, Kuwait, Kazakhstan, Lebanon, Malaysia, Nigeria, Norway, New Zealand, Philippines, Poland, Portugal, Romania, Russia, Singapore, Türkiye, United States, United Arab Emirates, United Kingdom, Belarus, Switzerland, Czechia, Germany, Ecuador, Egypt, Spain, France, Italy, Greece, Hong Kong SAR China, Hungary, Indonesia, Ireland, Israel, India
Last Updated
2 weeks ago
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