---
title: "chaiiwala - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Chaiiwala is one of the leading fast casual dining restaurants in the UK today which has balanced tradition with the growing consumer need for aspirational, fresh and exciting food with a story. Our a"
---

# chaiiwala — United Kingdom
> Ordering & Loyalty App

![chaiiwala App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/f5/b8/db/f5b8dbc7-6e9f-ca8c-3ba3-7d47c1a3496a/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [Arkitec Software](https://apptail.io/developer/arkitec-software-mep) (United Kingdom)
**Category:** Food Drink
**Rating:** 4.6/5 (2,346 ratings)
**Price:** Free
**Bundle ID:** uk.co.food2go.chaiiwala
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 3.51.610177 (released 2026-08-18)
**Original Release:** 2021-08-22
**Languages:** English, German

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1548276705)
**AppTail Page:** [https://apptail.io/app/chaiiwala-nmDb/united-kingdom](https://apptail.io/app/chaiiwala-nmDb/united-kingdom)

## chaiiwala Description
Chaiiwala is one of the leading fast casual dining restaurants in the UK today which has balanced tradition with the growing consumer need for aspirational, fresh and exciting food with a story. Our aim is to be recognised as one of the top casual dining and beverage brands in the UK and globally. Chaiiwala serves a variety of chaii and urban style desi street food. We are looking to disrupt the billion-pound hot drinks industry with our unique product offering, detailed flavouring and innovative concepts of presentation.

## chaiiwala Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/24/55/5c/24555c4d-f9b2-daca-e71f-136158929b9a/8af8b9c4-c9ab-42f4-b9b8-8c1028ffb955_1.jpg/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/33/29/3c/33293cd6-9a56-c87d-f65b-2eddbfd8d7ff/3df99556-bee0-4c38-a001-4d40a86c82ed_2.jpg/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f4/e8/e4/f4e8e469-fd24-2a84-fba3-b768d8e5df13/56b42c17-8ecb-4057-91b5-31ed17f5e3d7_3.jpg/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ed/db/bf/eddbbff3-4561-552c-3f31-73111ee34b14/a2cc478d-0877-4ac8-83e2-68dad15f60c7_4.jpg/1242x2208.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/23/dd/19/23dd19f6-55f2-afea-8c94-3f83c24e8586/3c53dbb3-6400-4b78-901e-4fb1aac836aa_5.jpg/1242x2208.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/45/f6/f5/45f6f515-1c13-86cd-4c09-3c77ddfc5708/160a26b8-48c7-4c54-ad94-ee9893644353_6.jpg/1242x2208.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/0f/da/c4/0fdac4ee-1fa2-d6b9-3243-63600bfc31f4/5a18222b-3161-4c31-9a8b-21bf2158cdb8_7.jpg/1242x2208.png)

## chaiiwala Rating Breakdown in United Kingdom
- 5 stars: 2,001 (85%)
- 4 stars: 110 (5%)
- 3 stars: 73 (3%)
- 2 stars: 31 (1%)
- 1 stars: 131 (6%)

## chaiiwala Reviews in United Kingdom

### *---- "Needs major improvements"
The tier systems makes no sense for one - no rewards when you move up. To top it off I’ve got a notification saying tier will be reset 1/01. Really??? From gold down to bronze in one fell swoop.  

The app doesn’t take Amex which is pathetic as the stores do

The menu on the app doesn’t correspond to normal menu options. Eg desi breakfast gives you no option to make the chai large on the app. 

It gives you no real reason to use the app. You barely get rewards and when you do they decide to reset it. What’s the point?? Have a rewards systems which functions and make it more user friendly.
-- FourthSpace, 2024-12-28

### ***** "Harus"
Harus
-- Hsrus, 2024-12-27

### **--- "Customer service"
I ordered large karam chai which seems out of stock and was asked to wait for few mins. I asked if I can have pink tea instead to minimise the wait. Instead of being happy I was asked to take regular cup when I paid large for karam chai. I myself then asked to charge extra money to have large cup. 
Pink tea was given with no nuts. This was not a good experience at all.
-- KashKhan78, 2024-12-21

### *---- "Issues"
Not the worst app but it’s really annoying that you can’t use the app unless it’s on the latest version. To top that, you’re also logged out every time you update so you end up spending 10 mins updating and logging back in inside the store instead of ordering.

If that wasn’t enough, not all Chaiiwala stores accept this app.
-- die_no_might, 2024-12-13

### ***-- "Bradford stores"
Hi. 

Bradford stores are no longer on the app to order in advance for collection. This has disappeared from the app suddenly. 

Could this be reviewed. 

Thanks.
-- Nazzzzzyyyyyyyyyyyy, 2024-12-02

### *---- "Inconvenient"
Please add option to scan order at the till for loyalty points, rather than only having to order on the app
-- StudentLife222, 2024-11-17

### ***** "Amazing food"
Lovely food and customer service every time
-- sally077, 2024-11-15

### *---- "App doesn’t list all branches but the 25% off ad is displayed everywhere!"
Saw the App advert in the Aberdeen branch but it isn’t even listed in the locations. So misleading!
-- LillyL01, 2024-10-25

[View all chaiiwala reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## chaiiwala Available In
- [United Kingdom](https://apptail.io/app/chaiiwala-nmDb/united-kingdom)
- [United States](https://apptail.io/app/chaiiwala-nmDb/united-states)
- [India](https://apptail.io/app/chaiiwala-nmDb/india)
- [Pakistan](https://apptail.io/app/chaiiwala-nmDb/pakistan)
- [Canada](https://apptail.io/app/chaiiwala-nmDb/canada)
- [Malaysia](https://apptail.io/app/chaiiwala-nmDb/malaysia)
- [Ireland](https://apptail.io/app/chaiiwala-nmDb/ireland)
- [Sweden](https://apptail.io/app/chaiiwala-nmDb/sweden)
- [France](https://apptail.io/app/chaiiwala-nmDb/france)
- [Türkiye](https://apptail.io/app/chaiiwala-nmDb/turkey)
- [South Africa](https://apptail.io/app/chaiiwala-nmDb/south-africa)
- [Ukraine](https://apptail.io/app/chaiiwala-nmDb/ukraine)
- [Belgium](https://apptail.io/app/chaiiwala-nmDb/belgium)
- [Romania](https://apptail.io/app/chaiiwala-nmDb/romania)
- [Spain](https://apptail.io/app/chaiiwala-nmDb/spain)
- [Japan](https://apptail.io/app/chaiiwala-nmDb/japan)
- [South Korea](https://apptail.io/app/chaiiwala-nmDb/south-korea)
- [Kazakhstan](https://apptail.io/app/chaiiwala-nmDb/kazakhstan)
- [Netherlands](https://apptail.io/app/chaiiwala-nmDb/netherlands)
- [Argentina](https://apptail.io/app/chaiiwala-nmDb/argentina)
- [Philippines](https://apptail.io/app/chaiiwala-nmDb/philippines)
- [Poland](https://apptail.io/app/chaiiwala-nmDb/poland)
- [Portugal](https://apptail.io/app/chaiiwala-nmDb/portugal)
- [Saudi Arabia](https://apptail.io/app/chaiiwala-nmDb/saudi-arabia)
- [Singapore](https://apptail.io/app/chaiiwala-nmDb/singapore)
- [Slovakia](https://apptail.io/app/chaiiwala-nmDb/slovakia)
- [Thailand](https://apptail.io/app/chaiiwala-nmDb/thailand)
- [Taiwan](https://apptail.io/app/chaiiwala-nmDb/taiwan)
- [Vietnam](https://apptail.io/app/chaiiwala-nmDb/vietnam)
- [New Zealand](https://apptail.io/app/chaiiwala-nmDb/new-zealand)
- [Australia](https://apptail.io/app/chaiiwala-nmDb/australia)
- [Brazil](https://apptail.io/app/chaiiwala-nmDb/brazil)
- [China](https://apptail.io/app/chaiiwala-nmDb/china)
- [Colombia](https://apptail.io/app/chaiiwala-nmDb/colombia)
- [Germany](https://apptail.io/app/chaiiwala-nmDb/germany)
- [Denmark](https://apptail.io/app/chaiiwala-nmDb/denmark)
- [Dominican Republic](https://apptail.io/app/chaiiwala-nmDb/dominican-republic)
- [Algeria](https://apptail.io/app/chaiiwala-nmDb/algeria)
- [Egypt](https://apptail.io/app/chaiiwala-nmDb/egypt)
- [Greece](https://apptail.io/app/chaiiwala-nmDb/greece)
- [Hong Kong SAR China](https://apptail.io/app/chaiiwala-nmDb/hong-kong)
- [Hungary](https://apptail.io/app/chaiiwala-nmDb/hungary)
- [Indonesia](https://apptail.io/app/chaiiwala-nmDb/indonesia)
- [Israel](https://apptail.io/app/chaiiwala-nmDb/israel)

---

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