---
title: "Changi App - Reviews, Revenue and Downloads in Singapore | Apple App Store"
description: "Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport inform"
---

# Changi App — Singapore
> Travel info, Tax-free shopping

![Changi App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/42/08/494208aa-49b0-bec7-ca94-158c2b445112/AppIcon-0-0-1x_U007ephone-0-1-sRGB-85-220.png/434x0w.png)

**Developer:** [Changi Airport Group (Singapore) Pte](https://apptail.io/developer/changi-airport-group-singapore-pte-fl)
**Category:** Travel
**Rating:** 4.7/5 (32,907 ratings)
**Price:** Free
**Bundle ID:** com.changiairport.cagapp
**Store:** Apple App Store
**Country:** Singapore
**Version:** 3.28.2 (released 2026-04-10)
**Original Release:** 2010-09-22
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/sg/app/app/id391730848)
**AppTail Page:** [https://apptail.io/app/changi-app-vN/singapore](https://apptail.io/app/changi-app-vN/singapore)

## Changi App Description
Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips! 

Key features: 
• Travel at ease with real-time flight updates, useful travel resources, and convenient services.  
• Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel.  
• Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel. 
• Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel.  
• Learn about the latest happenings and promotions at Changi Airport and Jewel!

## Changi App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7a/46/12/7a4612a6-d679-20d7-7e58-237fe9ade8bd/1290x2796_1.png/1290x2796.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/34/20/fc/3420fc59-ff8e-192d-d074-6decabb25cc5/1290x2796_2.png/1290x2796.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f5/bf/32/f5bf3200-f991-3733-b05a-0544da98eaac/1290x2796_3.png/1290x2796.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/45/0f/36/450f36c9-2546-e8da-b168-d084f6dda598/1290x2796_4.png/1290x2796.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/88/58/ff/8858ff2b-73a4-4164-86a8-ff38dabed57c/1290x2796_5.png/1290x2796.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2f/31/db/2f31dbae-c862-d3f6-704a-ed5f94764850/1290x2796_6.png/1290x2796.png)

## Changi App Rating Breakdown in Singapore
- 5 stars: 27,060 (82%)
- 4 stars: 3,609 (11%)
- 3 stars: 932 (3%)
- 2 stars: 264 (1%)
- 1 stars: 1,042 (3%)

## Changi App Reviews in Singapore

### ***-- "Internal server issue"
An internal server issue pop out when I access vouchers under wallet tab.
-- Huang JW, 2024-12-30

### ***** "一流信息"
快速查询，一键到位！
-- Joker47:(5464636:;5;:4, 2024-12-28

### *---- "App not working"
App not working, keep loading on main page. Probably not compatible with latest iOS
-- SIYIIII, 2024-12-19

### *---- "Funds lost"
I recently transferred 1.5k over from DBS to Liquid via Changipay, money is missing is liquid pay. Do not use! Support have yet to fix the problem for over 4 days as of yet.
-- zenger cy, 2024-12-18

### *---- "Email spamming"
Once registered on the app I started receiving countless number of ads through email. The unsubscribe link is basically fake. Unsubscribed several times and still receiving these emails once every few days :)
-- dunreply, 2024-12-11

### *---- "Cannot log in"
Please fix the bug in login page
-- A user failed to log in, 2024-12-01

### ***** "Fly"
Very convenient in checking for both arrival and departure flights updates.
-- AlvinAg, 2024-11-26

### ***-- "Notification"
The previous app shows and provide notifications for flight landed . It’s important to add in this feature for us who require to pick up arriving guest
-- yabogogo, 2024-11-22

### *---- "Confusing & false info"
Printed receipt states instructions that do not tally with actual redemption steps. Info given really needs to be clearer and less scammy.
-- WonjyL, 2024-11-21

### ***** "Best all in one app"
Constantly upgrade for customer satisfaction
-- 1919Vin, 2024-11-20

### ****- "ChangiPay is unstable"
It keeps asking me for PIN code even when I’ve enabled Face ID. Each time I access the wallet, it asks for PIN code :(
-- pris_den, 2024-11-16

### *---- "Con job"
Collected 20k+ points and only for Changi to remove it all at their wimp. Is this a con job? Do no recommend.
-- Auejtiwgltva, 2024-11-11

### ***-- "E wallet not working"
Saw some videos promoting the use of the new e-wallet and the scan of QR code that links to Alipay to use in China but I’ve updated the app and clicked on Wallet and it brings me to my Profile, not Wallet page. And sometimes when I click Wallet, there’s no response. I guess it’s not ready yet.
-- Meow_ing, 2024-11-05

### ***** "Changi pay"
Very good especially go China , easy to use
-- TanTianFu, 2024-11-02

### *---- "Super Unreliable iChangi app and is always inaccurate"
Flight landed announcements is delayed until 15-30 mins later then I’ll receive notifications and it’s getting worse nowadays
-- DCS_Boss, 2024-10-22

### *---- "Need camera option"
Need SingPass to verify identity. SingPass need to on camera, no such permission in the app. Totally useless
-- Gains Octavian, 2024-10-09

### *---- "LIQUIDPAY ERROR"
Have been trying to sign-up for few weeks, but until now still always show “We are currently experiencing an issue with our registration process. Please try again later. We appreciate your patience and apologies for any inconvenience caused”. It’s ver frustrating and disappointing, so giving up!
I can’t understand as a World Class Airport and IT infrastructure, why the apps so bad?
-- waste-time, 2024-10-09

### *---- "Save flights w searched date not working"
I’ve always saved flights using the + link. Now when you click + to add flight, you add the today’s date instead of the searched date. You need to click into the flight details then add flight to add for that specific date. This is a bug
-- slowkoh, 2024-10-04

### **--- "Unfriendly to use"
Downloaded for ishop but the filters available are useless - lots of shops do not allow discounts or promo codes, but there is no way to filter out those sellers and you have to compare the store name manually with the terms and conditions.

Additionally, the brand names do not relate to the seller names (one store can carry many brands) so there is a lot of frustration to keep checking if an item can be discounted or not.

Many brands are also defunct (no items sold) but are not cleaned up from the list. Just stupid and unfriendly and makes me want to not buy anything at all.
-- hairy uggle, 2024-09-23

### **--- "App is down since 17 Sep evening"
Unable to load the app fully and earn Changi reward points on the 17th Sep 2100hrs. 

Right now is 18th Sep 1853hrs. Can something be done?
-- Bluesea78.sg, 2024-09-18

[View all Changi App reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Changi App Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Singapore | Travel | #23 |
| Top Free | Indonesia | Travel | #105 |
| Top Free | New Zealand | Travel | #115 |
| Top Free | Philippines | Travel | #126 |
| Top Free | Thailand | Travel | #138 |
| Top Free | Australia | Travel | #165 |
| Top Free | South Africa | Travel | #173 |
| Top Free | Malaysia | Travel | #190 |
| Top Free | Singapore | Overall | #194 |
| Top Free | India | Travel | #203 |
| Top Free | China | Travel | #216 |
| Top Free | Hong Kong SAR China | Travel | #252 |
| Top Free | Taiwan | Travel | #317 |
| Top Free | Vietnam | Travel | #372 |
| Top Free | Dominican Republic | Travel | #395 |
| Top Free | Finland | Travel | #448 |
| Top Free | Pakistan | Travel | #455 |
| Top Free | Japan | Travel | #486 |

## Changi App Discovered Keywords
- group sms
- kris
- chang chang
- airports
- info
- book flights
- universal studios singapore
- explore singapore
- change
- shop for pay

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## Changi App Available In
- [Singapore](https://apptail.io/app/changi-app-vN/singapore)
- [Australia](https://apptail.io/app/changi-app-vN/australia)
- [China](https://apptail.io/app/changi-app-vN/china)
- [United States](https://apptail.io/app/changi-app-vN/united-states)
- [Indonesia](https://apptail.io/app/changi-app-vN/indonesia)
- [Malaysia](https://apptail.io/app/changi-app-vN/malaysia)
- [India](https://apptail.io/app/changi-app-vN/india)
- [Philippines](https://apptail.io/app/changi-app-vN/philippines)
- [United Kingdom](https://apptail.io/app/changi-app-vN/united-kingdom)
- [Japan](https://apptail.io/app/changi-app-vN/japan)
- [Hong Kong SAR China](https://apptail.io/app/changi-app-vN/hong-kong)
- [New Zealand](https://apptail.io/app/changi-app-vN/new-zealand)
- [Thailand](https://apptail.io/app/changi-app-vN/thailand)
- [Vietnam](https://apptail.io/app/changi-app-vN/vietnam)
- [Taiwan](https://apptail.io/app/changi-app-vN/taiwan)
- [Germany](https://apptail.io/app/changi-app-vN/germany)
- [Netherlands](https://apptail.io/app/changi-app-vN/netherlands)
- [France](https://apptail.io/app/changi-app-vN/france)
- [Canada](https://apptail.io/app/changi-app-vN/canada)
- [Switzerland](https://apptail.io/app/changi-app-vN/switzerland)
- [Sri Lanka](https://apptail.io/app/changi-app-vN/sri-lanka)
- [Brunei](https://apptail.io/app/changi-app-vN/brunei)
- [South Africa](https://apptail.io/app/changi-app-vN/south-africa)
- [Denmark](https://apptail.io/app/changi-app-vN/denmark)
- [South Korea](https://apptail.io/app/changi-app-vN/south-korea)
- [Italy](https://apptail.io/app/changi-app-vN/italy)
- [Sweden](https://apptail.io/app/changi-app-vN/sweden)
- [Finland](https://apptail.io/app/changi-app-vN/finland)
- [Belgium](https://apptail.io/app/changi-app-vN/belgium)
- [Poland](https://apptail.io/app/changi-app-vN/poland)
- [Russia](https://apptail.io/app/changi-app-vN/russia)
- [Norway](https://apptail.io/app/changi-app-vN/norway)
- [Ireland](https://apptail.io/app/changi-app-vN/ireland)
- [Macao SAR China](https://apptail.io/app/changi-app-vN/macau)
- [Türkiye](https://apptail.io/app/changi-app-vN/turkey)
- [Nepal](https://apptail.io/app/changi-app-vN/nepal)
- [Austria](https://apptail.io/app/changi-app-vN/austria)
- [Romania](https://apptail.io/app/changi-app-vN/romania)
- [Portugal](https://apptail.io/app/changi-app-vN/portugal)
- [United Arab Emirates](https://apptail.io/app/changi-app-vN/united-arab-emirates)
- [Pakistan](https://apptail.io/app/changi-app-vN/pakistan)
- [Mexico](https://apptail.io/app/changi-app-vN/mexico)
- [Greece](https://apptail.io/app/changi-app-vN/greece)
- [Slovakia](https://apptail.io/app/changi-app-vN/slovakia)
- [Spain](https://apptail.io/app/changi-app-vN/spain)
- [Hungary](https://apptail.io/app/changi-app-vN/hungary)
- [Mauritius](https://apptail.io/app/changi-app-vN/mauritius)
- [Qatar](https://apptail.io/app/changi-app-vN/qatar)
- [Kenya](https://apptail.io/app/changi-app-vN/kenya)
- [Latvia](https://apptail.io/app/changi-app-vN/latvia)
- [Colombia](https://apptail.io/app/changi-app-vN/colombia)
- [Estonia](https://apptail.io/app/changi-app-vN/estonia)
- [Czechia](https://apptail.io/app/changi-app-vN/czechia)
- [Bulgaria](https://apptail.io/app/changi-app-vN/bulgaria)
- [Brazil](https://apptail.io/app/changi-app-vN/brazil)
- [Kuwait](https://apptail.io/app/changi-app-vN/kuwait)
- [Egypt](https://apptail.io/app/changi-app-vN/egypt)
- [Kazakhstan](https://apptail.io/app/changi-app-vN/kazakhstan)
- [Saudi Arabia](https://apptail.io/app/changi-app-vN/saudi-arabia)
- [Lithuania](https://apptail.io/app/changi-app-vN/lithuania)
- [Ukraine](https://apptail.io/app/changi-app-vN/ukraine)
- [Bahrain](https://apptail.io/app/changi-app-vN/bahrain)
- [Ghana](https://apptail.io/app/changi-app-vN/ghana)
- [Ecuador](https://apptail.io/app/changi-app-vN/ecuador)
- [Croatia](https://apptail.io/app/changi-app-vN/croatia)
- [Israel](https://apptail.io/app/changi-app-vN/israel)
- [Chile](https://apptail.io/app/changi-app-vN/chile)
- [Cayman Islands](https://apptail.io/app/changi-app-vN/cayman-islands)
- [Luxembourg](https://apptail.io/app/changi-app-vN/luxembourg)
- [North Macedonia](https://apptail.io/app/changi-app-vN/north-macedonia)
- [Malta](https://apptail.io/app/changi-app-vN/malta)
- [Azerbaijan](https://apptail.io/app/changi-app-vN/azerbaijan)
- [Uzbekistan](https://apptail.io/app/changi-app-vN/uzbekistan)
- [Bermuda](https://apptail.io/app/changi-app-vN/bermuda)
- [Nigeria](https://apptail.io/app/changi-app-vN/nigeria)
- [Namibia](https://apptail.io/app/changi-app-vN/namibia)
- [Mali](https://apptail.io/app/changi-app-vN/mali)
- [Madagascar](https://apptail.io/app/changi-app-vN/madagascar)
- [Belarus](https://apptail.io/app/changi-app-vN/belarus)
- [Lebanon](https://apptail.io/app/changi-app-vN/lebanon)
- [Jordan](https://apptail.io/app/changi-app-vN/jordan)
- [Slovenia](https://apptail.io/app/changi-app-vN/slovenia)
- [Iceland](https://apptail.io/app/changi-app-vN/iceland)
- [Senegal](https://apptail.io/app/changi-app-vN/senegal)
- [Angola](https://apptail.io/app/changi-app-vN/angola)
- [Tunisia](https://apptail.io/app/changi-app-vN/tunisia)
- [Cyprus](https://apptail.io/app/changi-app-vN/cyprus)
- [Algeria](https://apptail.io/app/changi-app-vN/algeria)
- [Dominican Republic](https://apptail.io/app/changi-app-vN/dominican-republic)
- [Argentina](https://apptail.io/app/changi-app-vN/argentina)
- [Uruguay](https://apptail.io/app/changi-app-vN/uruguay)
- [Armenia](https://apptail.io/app/changi-app-vN/armenia)
- [Peru](https://apptail.io/app/changi-app-vN/peru)
- [Panama](https://apptail.io/app/changi-app-vN/panama)

---

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