---
title: "Charge Smart MA - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Download the National Grid Charge Smart app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program."
---

# Charge Smart MA — United States

![Charge Smart MA App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d8/c7/49/d8c749d4-e4a4-a04b-67b4-9b727b084503/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [National Grid](https://apptail.io/developer/national-grid-ifVb)
**Category:** Utilities
**Rating:** 4.7/5 (998 ratings)
**Price:** Free
**Bundle ID:** energy.ev.ngma.us.app
**Store:** Apple App Store
**Country:** United States
**Version:** 3.40.0 (released 2026-04-27)
**Original Release:** 2021-12-15
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1595684253)
**AppTail Page:** [https://apptail.io/app/charge-smart-ma-IWCc/united-states](https://apptail.io/app/charge-smart-ma-IWCc/united-states)

## Charge Smart MA Description
Download the National Grid Charge Smart app. Connect your National Grid account. Connect your vehicle or charger using your existing manufacturer login details to enroll in the program.

## Charge Smart MA Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/26/b8/a2/26b8a239-899b-f915-761e-16bbb18e084f/ef9f8e44-d05a-498c-b262-9ddbb4105cdd_6.5_inch_-_Screen_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/10/56/4f/10564f90-515b-57b8-346c-17505c953b6c/bed9da87-c347-46ca-86d3-f0be407a3e93_6.5_inch_-_Screen_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/9a/c0/eb/9ac0ebc4-8fc9-de7f-6786-0498b77f76ee/fe00a2d8-dd01-451a-8128-e928ea0b4ffe_6.5_inch_-_Screen_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/4b/99/3a/4b993ab6-ef0e-998d-1d63-88fee7040868/1dce9ffb-1077-42c9-b3a4-cb88ac131191_6.5_inch_-_Screen_4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/f4/b3/c1/f4b3c15d-ec43-6730-bba2-7c8aacaf4426/4d768d47-13d7-4cf8-b37e-29665e055512_6.5_inch_-_Screen_5.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/92/50/8d/92508d1e-9573-4c2b-81f2-c48470b04d1d/705d53c7-dc5d-4162-ada8-6f3b6e942009_6.5_inch_-_Screen_6.png/1242x2688.png)

## Charge Smart MA Rating Breakdown in United States
- 5 stars: 798 (80%)
- 4 stars: 142 (14%)
- 3 stars: 17 (2%)
- 2 stars: 5 (1%)
- 1 stars: 36 (4%)

## Charge Smart MA Reviews in United States

### *---- "Totally unreliable"
I have to reconnect my car every time I open the app. It shows me as away from home when I’m at home. This flat out doesn’t work.
-- Punderstorm, 2025-12-31

### *---- "App won’t connect to national grid"
I’ve been trying for weeks but this app simply won’t connect to my national grid account. It just gives an unspecified error.
-- duo928, 2025-12-01

### **--- "Nice when it works"
Using the app I save about $10/month. Most of the time the app works ok, but periodically it goes nuts and either loses its signin to my car or fails to charge at night. 
Today it says the car is not plugged in when it is, then it prevented an afternoon charge when I needed one.

I feel like the annoyances are becoming greater than the saving. My Tesla manages off peak charging beautifully without this app.
-- Klingon_1928a, 2025-10-10

### ****- "Great app"
Great app to track your charging and see rebates earned. The only issue is the lack of home chargers supported.
-- S3XY4TESLA, 2025-08-20

### *---- "Drains 12v Battery Constantly"
I’ve had my Ioniq 5 for 6 months. The first 2 months were great before I was using this app. Once I connected my car to this app via blue link, my 12v battery would start to die every single day. It turns out the app pings cars nearly constantly (every 2 hours) which prevents the Ioniq from going into sleep mode and charging the 12v. Once I disconnected my car from the app, my car is fine again! Fix this issue please the app is literally unusable because it kills my car.
-- AYN1000, 2025-06-27

### *---- "Opting out due to privacy policy"
Apps wants to know bill amount of vehicle charged at other locations, not sure why this is required.
-- sgdesai74, 2025-06-19

### **--- "Not working reliably"
I have had this app since March 2024 with two vehicles connected. In January of 2025 one of the vehicles stopped syncing regularly, with just a few charges per month showing up despite the vehicle being charged daily at home. I have emailed back and forth with a technical support specialist who attempted to reconnect the vehicle several times unsuccessfully. I was then told other users are having a similar experience and the issue was escalated for a bug fix. Hoping this gets resolved soon.
-- CaitTen, 2025-04-10

### *---- "Lack of “real” progress"
Only supports Volvo EVs from 2022 and back. It seems absolutely outrageous that they can’t integrate new cars into their app / system. Telling me the only way for me to participate in the program is to buy an authorized charger because they don’t want to spend the time to integrate a new 2024 Volvo EV.
-- Jarredstanley, 2025-03-28

### **--- "ARE YOU COMFORTABLE GIVING YOUR CAR KEYS TO STRANGERS?"
Update 03/05/2025

This is what these people are requiring. 

There is NO REASON to demand full access to the vehicle.  The access they “require” gives them a key to your car. Anyone with access to that data can enter your car and drive away with it.  

Update 5/2/2024. 
The requirements to give them a key to your car still have not been removed.  Dropping my rating.  

Been using this app for about a year. Love my rebates! However, with the most recent update, the company has crossed the privacy line. It seems to want a key to your car. It bugs you to pair your vehicle meaning it has the ability to send commands-including start commands- to your car. I’m not OK with this intrusion and they should provide the option of continuing to use the app without this requirement. It worked fine for a year without it so it’s certainly not required in order to function.
-- T. Rapoza, 2025-03-05

### *---- "Not able to connect to charger"
The idea is great, but after emailing back and forth for over 2 months, I am still not able to connect the app with my ChargePoint charger. I get to the point where I add my charger serial number, and repeatedly get the “not able to find your charger” message. Very frustrating that I am not able to receive the off peak charging rates and that I have wasted so much time corresponding with them and no progress has been made.
-- Dan B14, 2025-02-07

[View all Charge Smart MA reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Charge Smart MA Discovered Keywords
- smart charging
- smart charge

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---

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