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Chargefox: EV Charging Network
EV charging. Made simple.
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Description
With Chargefox, you're not just accessing one charging network; you’re getting access to thousands of EV chargers provided by hundreds of organisations, including; motoring clubs, governments, councils, tourist destinations, shopping centres, and energy companies.
Join thousands of drivers who rely on Chargefox every day to charge their vehicles at convenient locations across the country. With millions of charges hosted, Chargefox is your trusted partner in keeping your EV charged wherever your journeys take you.
Features:
- Access thousands of chargers nationwide.
- Use one app to access dozens of charging networks.
- Conveniently locate nearby charging stations.
- Plan your journey with route guidance and charger availability.
- Pay seamlessly and securely with in-app payments.
- Stay informed with real-time status updates and notifications.
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Join thousands of drivers who rely on Chargefox every day to charge their vehicles at convenient locations across the country. With millions of charges hosted, Chargefox is your trusted partner in keeping your EV charged wherever your journeys take you.
Features:
- Access thousands of chargers nationwide.
- Use one app to access dozens of charging networks.
- Conveniently locate nearby charging stations.
- Plan your journey with route guidance and charger availability.
- Pay seamlessly and securely with in-app payments.
- Stay informed with real-time status updates and notifications.
Screenshots
User Rating
2.72 out of 5
71 ratings in Australia
5 star
21
4 star
4
3 star
10
2 star
6
1 star
30
Ratings History
Reviews
Best of all
For value for money this is the most economical ev fast charger network Though it lacks high speeds at most places but the speeds that are given it operates at those speeds at all times eg 50kw chargers will be delivering more then 49 kWh and constantly whereas others which claim speeds upto 150-350 at a price which is expensive then gasoline car per litre only deliver upto 60-70kwh at most for extra 5 mins which isn’t fair at most time from personal experience Hopefully you guys keep innovating and keep providing this value for service
The best EV charging app and platform
Chargefox has more chargers than all the others, app is easy to use, customer support is great! I’ve tried the rest and easily the best, constantly updating with new features as well.
Misleading or deceptive app?
App clearly displays certain charging stations are free to users with a subscription, but then charges are applied to your account. Chargefox claims that only some of the bays indicated as free are actually free! So their UI is either terrible at best or deceptive at worst. To make matters worse, the bays they claim are actually part of the subscription are incompatible with the OEM supplied vehicle equipment. What is the point of having a subscription that includes bays you can’t use!? Customer service incapable of comprehending why a misleading or deceptive app is unacceptable and refused to refund charge.
Good app
The app is good and has regular updates. Just wish they allowed plug and charge as a function and Apple Pay as a payment feature.
Dreadful support…..
Most ChargeFox chargers don’t work most of the time. They keep pushing out uptime stats that are clearly bs to anyone with experience trying to use their network. The only response you ever get from support is “we don’t own the chargers and have let the owner know”. In some cases chargers still showing on their network have been broken for MORE THAN A YEAR. Why still show them? Clearly they will never be fixed. You also get the same bs “We don’t own the chargers” response to chargers that are owned by NRMA who own ChargeFox. It’s just gaslighting of the highest order.
Company going downhill
When they were a startup Chargefox were responsive and agile if there was a problem they’d fix it pretty quickly. Nowadays faulty/inoperable chargers are the norm and customer service is non existent. I had hoped after the NRMA buyout things would improve but they haven’t they’ve only gotten worse. 24x7 phone support never answers and tickets logged are not responded to. Don’t rely on their chargers if you are travelling regionally.
App and faulty chargers
Don’t expect just because the app tells you a station is online that it is… I spent the last 28 hours in Cunnamulla QLD charging on a 13 amp outlet at a pub rather than spending my Australia Day with family… Both stations showed online, both the tritium 75kW and the AC charger, both offline… Use this app with caution and always plan for an alternative as 50% of the time with Chargefox you will need one.
Rubbish
Australia is not smart enough for electric vehicles. Every other transaction in the world, you can tap a card. The EV network requires you to download multiple apps, for some mysterious reason. And half the chargers are malfunctioning at any given time. I don’t think there was a grown-up in the room when this system was devised.
Inflexible cards.
My first card was stolen. However I cannot remove Friday m my account. The card could be used by anyone to charge there car. I would still have to pay
Store Rankings
Ranking History
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Top Free
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11
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Top Free
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80
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Top Free
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89
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Top Free
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243
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272
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Keywords
ev charger,
ev charging,
ev,
jolt electric vehicle charging,
chargefox ev charging network,
ev charging australia,
ampcharge,
chargefox,
evcharge,
evie
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App Info
- Category
- Navigation
- Publisher
- Chargefox Pty Ltd
- Languages
- English
- Recent version
- 2.52.0 (6 days ago )
- Released on
- May 25, 2023 (1 year ago )
- Also available in
- Australia, Poland, United Arab Emirates, Italy, Japan, South Korea, Kuwait, Lebanon, Mexico, Malaysia, Netherlands, Norway, New Zealand, Peru, Philippines, Pakistan, India, Portugal, Romania, Russia, Saudi Arabia, Sweden, Singapore, Thailand, Turkey, Taiwan, Ukraine, United States, Vietnam, South Africa, Dominican Republic, Argentina, Austria, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, Czechia, Germany, Denmark, Israel, Algeria, Ecuador, Egypt, Spain, Finland, France, United Kingdom, Greece, Hong Kong, Hungary, Indonesia, Ireland, Nigeria, Kazakhstan
- Last updated
- 3 weeks ago