Online services and phone services need to be upgraded
When using the phone automated system, you have to repeat the answer two or three times, And on certain days the phone system doesn’t work
4.42 out of 5
3,405 ratings in United States
When using the phone automated system, you have to repeat the answer two or three times, And on certain days the phone system doesn’t work
Detailed and not to difficult.
Dear Chartway- you ask me to write a review- I don’t know how to rate your services but every experience ( which hasn’t been many— partially due to me living out of state- you all have always made me feel like I have been there in person. I like the credit score accessibility- on the app…. I suppose I wish it easily kept track of how long we been a member!! Something I should know but really don’t except since the early 1990’s. I have seen a couple credit unions since Chartway. Thanks for all the good you all do for us in this credit union!! Sincerely Timothy U
Great
Review may change, when the bug’s get fixed. Since the last update, I have only been able to use the app a few times.
Getting to the mortgage management page is not intuitive and having multiple logins for one app is frustrating and inefficient. Overall the app needs to be much more streamline and user friendly.
Banking in your finger tips
Love it
I think it’s great
Great app let you do what you need to do with your banking...!!!!
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