--- title: "Chatway Live Chat & AI Chatbot - Reviews, Revenue and Downloads in United States | Apple App Store" description: "Chat with your website customers wherever you are. Chatway gives you the tools to manage live chat and customer support directly from your mobile device. Reply to website visitors, follow conversatio" --- # Chatway Live Chat & AI Chatbot — United States > Live chat for websites ![Chatway Live Chat & AI Chatbot App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/71/94/8b/71948b10-db2d-df93-6f37-1f41518add45/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png) **Developer:** [Poptin](https://apptail.io/developer/poptin-qPLc) **Category:** Business **Rating:** 4.9/5 (275 ratings) **Price:** Free **Bundle ID:** com.chatway **Store:** Apple App Store **Country:** United States **Version:** 2.0.534 (released 2026-10-20) **Original Release:** 2023-08-10 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6449775006) **AppTail Page:** [https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/united-states](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/united-states) ## Chatway Live Chat & AI Chatbot Description Chat with your website customers wherever you are. Chatway gives you the tools to manage live chat and customer support directly from your mobile device. Reply to website visitors, follow conversations handled by your AI chatbot, check visitor activity in real time, and manage messages from multiple communication channels in one customer support app. Whether you're working from your computer or away from your desk, Chatway helps you stay available and respond to customers quickly. Website live chat from your phone See active website visitors and reply to incoming live chat messages from your mobile device. View useful customer and visitor information including visited pages, device type, location, tags, and browsing history. This additional context helps your team understand customer questions and provide more relevant support. You can also access available order details, shopping cart information, and product data inside the conversation, making it easier to assist customers without switching between different tools. AI chatbot and automated customer service Use the Chatway AI chatbot to provide automated customer support and help website visitors around the clock. The AI support agent can use your website content and connected knowledge sources to respond to frequently asked questions, handle repetitive customer inquiries, and provide faster answers. Your support team always remains in control. Review AI chatbot conversations, monitor customer interactions, and join any chat when a customer needs help from a human agent. Manage multiple customer communication channels Bring your customer conversations together in a single inbox, including: * Website live chat * WhatsApp * Facebook Messenger * Instagram * Email Manage customer messages without constantly moving between separate communication apps and support tools. Understand your website visitors Get valuable information about the people contacting your business: * See visitors currently browsing your website * Check the pages each visitor has viewed * View device and location details * Access customer tags and conversation information * See available order, cart, and product data * Review previous chats and visitor activity Organize your customer support inbox Keep your support conversations easy to manage and make sure important messages receive attention. * View active and resolved customer chats * Search your conversation history * Add tags to organize customer inquiries * Assign chats to different support agents * Work together with other team members * Identify conversations that still require a response Respond to customers more efficiently * Use saved responses for frequently asked questions * Customize replies for individual customers * Send screenshots, images, documents, and files through chat Control your mobile notifications Customize how you receive alerts for new customer messages and website visitor activity. Flexible notification settings help your team remain responsive while giving you greater control over mobile alerts. What you can do with Chatway * Chat with website visitors in real time from your mobile phone * Provide 24/7 automated support using an AI chatbot * Review AI support conversations and switch to human support when necessary * Answer customer questions using visitor and shopping information * Manage multiple customer messaging channels from one inbox * Assign conversations to support team members * Organize chats using tags and conversation statuses * Save time with reusable replies for common customer questions * Manage customer service and website conversations while on the go You can also access the Chatway web application from desktop or mobile when you need additional customer support tools and account management options. Visit to learn more about Chatway and manage live chat, AI chatbot support, customer messaging, and multi-channel customer service from one platform. ## Chatway Live Chat & AI Chatbot Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fe/cd/ed/fecdedcd-4ee3-29c6-3f5c-d11f8364bda8/1.png/1284x2778.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/69/da/95/69da9506-e8ba-90a0-f6f8-89edc7949a5d/2.png/1284x2778.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f8/3f/49/f83f4998-5554-87ad-4341-41a52ac63132/3.png/1284x2778.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4d/97/bf/4d97bff0-d577-2f5b-fed3-1cc173d62bce/4.png/1284x2778.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5a/52/60/5a526040-9ac1-80a7-8bb6-7c9f74057fa2/5.png/1284x2778.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c9/c9/c7/c9c9c785-226c-65e1-729b-bb0c39f7e915/6.png/1284x2778.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cf/56/8a/cf568a16-998b-ad2c-706b-bf32d6658373/7.png/1284x2778.png) - [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/98/13/91981396-a85a-d596-f8d5-0300ecbbd5de/8.png/1284x2778.png) ## Chatway Live Chat & AI Chatbot Rating Breakdown in United States - 5 stars: 263 (96%) - 4 stars: 10 (4%) - 3 stars: 1 (0%) - 2 stars: 0 (0%) - 1 stars: 1 (0%) ## Chatway Live Chat & AI Chatbot Reviews in United States ### ***** "Great App" I’ve always been super happy with every app this company made and this is another one. That’s done a great job. -- SeanDz217, 2025-01-05 ### ***** "Wow" Great! -- htwms, 2025-01-02 ### ***** "Very Impressed!" The best part about this plug-in is it is free for one user and you can download the app on your phone. Turn on notifications and you’re done!!! seriously it’s that simple ❤️ -- VastAudio.org, 2024-12-08 ### ***** "Great app and great site utility" Should have swapped to this tool a long time ago. Well done! -- aehrenthal, 2024-11-27 ### ***** "Free feature is key for small business" This app is perfect for my customers to get into contact with me right away from my own website, the app can be integrated to various website host. My only downside about the app is not being able to email the customer directly from the app but instead have to wait for the customer to message which is a huge downside but hopefully they add that as a feature soon. -- Play2kill, 2024-11-06 ### ****- "Great App!" The app is very easy to navigate and amazing for Small Businesses and those looking to have a more professional customer experience without being a large corporation ! I would definitely recommend trying it out to see if it this will work for you and your business! -- The Business Spy, 2024-10-14 ### ***** "Happy Customer" OMG!! I’ve downloaded and uninstalled so many live chat apps until I came across “Chatway Live Chat. I must say I’m very satisfied with live chat app. I recommend this app to anyone that’s looking for an easy and straight to the point app. -- SweetChelley, 2024-10-08 ### ***** "Great communication app" I’m able to communicate with customers at the click of a button! -- DGmona, 2024-10-04 ### ***** "Spirit wear" Hello! I sent a message on FB also, my tshirts start at $25 for adults and $20 for you youth 😊 -- maddie1248, 2024-09-18 ### ***** "Chatway on my web site" My web developer put Chatway on our site. It has been a great way for us to get questions answered in a timely fashion. I am happy so far. -- Pmaill, 2024-09-13 [View all Chatway Live Chat & AI Chatbot reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to Chatway Live Chat & AI Chatbot - [My e-Shop](https://apptail.io/app/my-e-shop-QBuc/united-states) - [Richpanel](https://apptail.io/app/richpanel-ysKc/united-states) - [vcita Mobile CRM](https://apptail.io/app/vcita-mobile-crm-nyTc/united-states) - [Chaport](https://apptail.io/app/chaport-GVVd/united-states) - [DashClicks](https://apptail.io/app/dashclicks-omKe/united-states) - [Formilla Live Chat](https://apptail.io/app/formilla-live-chat-QHMh/united-states) - [Chatfully](https://apptail.io/app/chatfully-XrFj/united-states) - [Movylo: marketing for business](https://apptail.io/app/movylo-marketing-for-business-VBal/united-states) - [Twinr](https://apptail.io/app/twinr-zhOl/united-states) - [OneMobile Merchant Center](https://apptail.io/app/onemobile-merchant-center-Tlim/united-states) ## Chatway Live Chat & AI Chatbot Available In - [United States](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/united-states) - [China](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/china) - [United Kingdom](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/united-kingdom) - [Canada](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/canada) - [Nigeria](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/nigeria) - [France](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/france) - [India](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/india) - [Australia](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/australia) - [Vietnam](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/vietnam) - [South Africa](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/south-africa) - [Brazil](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/brazil) - [Germany](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/germany) - [Thailand](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/thailand) - [Philippines](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/philippines) - [Pakistan](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/pakistan) - [Türkiye](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/turkey) - [Egypt](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/egypt) - [United Arab Emirates](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/united-arab-emirates) - [Italy](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/italy) - [Lithuania](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/lithuania) - [Portugal](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/portugal) - [Greece](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/greece) - [Israel](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/israel) - [Mexico](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/mexico) - [Czechia](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/czechia) - [Spain](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/spain) - [Hong Kong SAR China](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/hong-kong) - [Russia](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/russia) - [Switzerland](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/switzerland) - [Colombia](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/colombia) - [Sweden](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/sweden) - [Norway](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/norway) - [Slovakia](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/slovakia) - [Denmark](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/denmark) - [Singapore](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/singapore) - [Cyprus](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/cyprus) - [Austria](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/austria) - [Kenya](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/kenya) - [New Zealand](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/new-zealand) - [Qatar](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/qatar) - [Chile](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/chile) - [Finland](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/finland) - [Ukraine](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/ukraine) - [Kazakhstan](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/kazakhstan) - [Lebanon](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/lebanon) - [Argentina](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/argentina) - [Ireland](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/ireland) - [Grenada](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/grenada) - [Belarus](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/belarus) - [Namibia](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/namibia) - [Uzbekistan](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/uzbekistan) - [North Macedonia](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/north-macedonia) - [Algeria](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/algeria) - [Saudi Arabia](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/saudi-arabia) - [Ecuador](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/ecuador) - [Senegal](https://apptail.io/app/chatway-live-chat-ai-chatbot-RVkn/senegal) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*