---
title: "Chatwoot - Reviews, Revenue and Downloads in Brazil | Apple App Store"
description: "Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive:  **Never miss a new customer**: Seamlessly engage with potential leads in real tim"
---

# Chatwoot — Brazil

![Chatwoot App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e4/7b/3c/e47b3c7a-f91d-52a0-a341-b1a6a6ef5552/AppIcon-0-0-1x_U007epad-0-1-85-220.png/400x400bb.png)

**Developer:** [Chatwoot](https://apptail.io/developer/chatwoot-ylfb)
**Category:** Business
**Rating:** 4.0/5 (44 ratings)
**Price:** Free
**Bundle ID:** com.chatwoot.app
**Store:** Apple App Store
**Country:** Brazil
**Version:** 4.10.4 (released 2026-10-14)
**Original Release:** 2020-10-19

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/br/app/app/id1495796682)
**AppTail Page:** [https://apptail.io/app/chatwoot-NdXc/brazil](https://apptail.io/app/chatwoot-NdXc/brazil)

## Chatwoot Description
Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive:

**Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most.

**Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction.

**Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations.

**Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move.

**Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service.

Chatwoot keeps you responsive, efficient, and connected—no matter where you are.

## Chatwoot Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c1/21/f4/c121f49e-067e-f12c-8be0-20edbb840102/b828a3b2-d885-40ee-889d-dce7c2c720e9_2nd_gen-1.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/58/92/d1/5892d18a-0834-d1ae-9768-200c664921e7/22d6998e-58d3-409a-ab11-880b06363ddc_2nd_gen-2.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/73/85/42/738542c0-2ca9-9b81-9dd2-9ca85ce848c1/1fa9db0f-b2cb-4d64-9bd9-26d66959c77a_2nd_gen-3.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a0/98/fd/a098fdf5-609e-7486-12db-1a179d8bc949/1de9c035-f2eb-41ce-b418-e9d0b6dcc473_2nd_gen-4.png/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b1/9c/48/b19c48b3-87e6-f4f6-c03d-f1976cec04a9/fd8fb082-3ddf-47c5-928a-a718acff3d22_2nd_gen-5.png/2048x2732.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/57/5e/3e/575e3e7d-0984-f619-792c-1124cdd58771/c91a7f03-5eec-4a7e-b3c9-a1ccff255108_2nd_gen-6.png/2048x2732.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f3/c3/35/f3c335fd-db29-0b82-e7a2-9eb5eee47d62/3a8293c1-ff52-4d91-bedc-29e5d2cb8d0f_2nd_gen-7.png/2048x2732.png)

## Chatwoot Rating Breakdown in Brazil
- 5 stars: 22 (50%)
- 4 stars: 9 (20%)
- 3 stars: 7 (16%)
- 2 stars: 4 (9%)
- 1 stars: 2 (5%)

## Chatwoot Reviews in Brazil

### ***-- "Erro em notificação - Apagar mensagens e editar mensagens - responder mensagens"
Aplicativo não está notificando sobre novas mensagens mesmo com as notificações dele ativada nos ajustes.

Adicione a função de apagar mensagem e apagar também no WhatsApp.

Adicione a função de editar mensagem enviada.

Adicione a função de responder uma mensagem específica com marcação.
-- Ws Jurídico, 2025-06-12

### ****- "Áudio com problemas"
Não é possível ouvir os áudios
-- Erick 2222, 2025-05-03

### ***-- "Menu Suspenso Troca de Conta"
O menu agora está abrindo, mas a função scroll dentro dele não funciona quando se tem muitos itens.
-- Ryan Calmeida, 2025-02-21

### ***** "Único problema é não poder ouvir áudio o resto tudo ok"
Único problema é não poder ouvir áudio o resto tudo ok
-- Btec777, 2025-02-13

### ***-- "problema com áudio IOS."
consigo enviar áudio. não numa qualidade boa. mas o problema é que os que chegam não abrem.
-- Jp.www, 2025-02-12

### ****- "Problema com áudio"
Excelente aplicativo mas atualização não está abrindo áudio. Os áudios chegam mas não abrem.
-- AllenXavier, 2025-01-24

### ****- "Apenas um ponto de melhora na minha opinião"
O melhor app para centralizar as conversas que testei até hoje. O único ponto que precisa de melhora é permitir enviar áudios.
-- lasilva.lucas, 2025-01-09

### **--- "Recurso de áudio"
Seria interessante ter a possibilidade de enviar áudios da mesma maneira que podemos enviar áudios pelo desktop.

E outro detalhe, não está sendo possível ouvir áudios, ele vem em arquivo “.oga”

Por favor, me compartilhem um e-mail no qual eu possa enviar um feedback.

———————————————————————

Audio feature

It would be interesting to have the possibility of sending audios in the same way that we can send audios through the desktop.

And another detail, it is not possible to listen to audios, it comes in file ".oga"

Please share with me an email in which I can send feedback.
-- Elisabete Dietrich, 2025-01-05

### ****- "Bug"
Não está é possível ouvir os áudios. Liberar para enviar seria excelente.
-- AtilaBraga, 2024-12-02

### **--- "Não consigo visualizar imagens ou ouvir áudios"
O aplicativo é bom mas não é possível visualizar imagens nem ouvir audios
-- byLouan, 2024-11-25

[View all Chatwoot reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Chatwoot Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Colombia | Business | #210 |
| Top Free | Argentina | Business | #216 |


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## Chatwoot Available In
- [Brazil](https://apptail.io/app/chatwoot-NdXc/brazil)
- [United States](https://apptail.io/app/chatwoot-NdXc/united-states)
- [United Kingdom](https://apptail.io/app/chatwoot-NdXc/united-kingdom)
- [India](https://apptail.io/app/chatwoot-NdXc/india)
- [Thailand](https://apptail.io/app/chatwoot-NdXc/thailand)
- [Poland](https://apptail.io/app/chatwoot-NdXc/poland)
- [South Africa](https://apptail.io/app/chatwoot-NdXc/south-africa)
- [Ireland](https://apptail.io/app/chatwoot-NdXc/ireland)
- [Canada](https://apptail.io/app/chatwoot-NdXc/canada)
- [Greece](https://apptail.io/app/chatwoot-NdXc/greece)
- [Hungary](https://apptail.io/app/chatwoot-NdXc/hungary)
- [Australia](https://apptail.io/app/chatwoot-NdXc/australia)
- [New Zealand](https://apptail.io/app/chatwoot-NdXc/new-zealand)

---

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