Complain
Very awful app, made me lose money each time I use it to deposit money on my 1x bet account, my account doesn’t get credited and I lose my money just like that
CIB Smart Wallet
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Description
Smart Wallet is the fastest way to perform financial transactions anytime, anywhere.
Smart Wallet transforms payment accessibility with a rapid, simple and secure payment experience.
Smart Wallet allows you to:
• Send and receive money to and from any wallet in Egypt
• Make in-store purchases from the merchant of your choice by scanning their QR code
• Issue a single-use/multi-use, virtual online card with your desired amount for any website or application worldwide
• Top up airtime on a prepaid phone with the Mobile Recharge feature
• Deposit and withdraw money from CIB’s Authorized Banking Agent Network and ATMs
• Load your wallet with cash by linking your CIB debit, credit or prepaid cards (up to two cards)
• You may pay your mobile, ADSL, or utility bills or donate to the charity of your choice
• Check and export your transaction log to be able to print or use it in the future.
• Save all your usual payments, merchants, family, and friends to the Favorites feature
• Use the Contact Us button to speak with our dedicated call center agent for support or to leave your feedback/complaint
• View the service fees and overview within the application
You do not need to have a CIB bank account to have a CIB Smart Wallet. Register through one of the following channels:
1. Any of CIB’s Authorized Banking Agent outlet
2. Any CIB branch
If you are a CIB client, register now by texting your full National ID number and last 4 digits of your CIB card to 4435 or through your Online Banking account.
*To register, you need a valid national ID number and a mobile number.
*You can unregister from CIB Smart Wallet via the application.
In collaboration with Meeza Digital.
Terms & conditions apply.
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Smart Wallet transforms payment accessibility with a rapid, simple and secure payment experience.
Smart Wallet allows you to:
• Send and receive money to and from any wallet in Egypt
• Make in-store purchases from the merchant of your choice by scanning their QR code
• Issue a single-use/multi-use, virtual online card with your desired amount for any website or application worldwide
• Top up airtime on a prepaid phone with the Mobile Recharge feature
• Deposit and withdraw money from CIB’s Authorized Banking Agent Network and ATMs
• Load your wallet with cash by linking your CIB debit, credit or prepaid cards (up to two cards)
• You may pay your mobile, ADSL, or utility bills or donate to the charity of your choice
• Check and export your transaction log to be able to print or use it in the future.
• Save all your usual payments, merchants, family, and friends to the Favorites feature
• Use the Contact Us button to speak with our dedicated call center agent for support or to leave your feedback/complaint
• View the service fees and overview within the application
You do not need to have a CIB bank account to have a CIB Smart Wallet. Register through one of the following channels:
1. Any of CIB’s Authorized Banking Agent outlet
2. Any CIB branch
If you are a CIB client, register now by texting your full National ID number and last 4 digits of your CIB card to 4435 or through your Online Banking account.
*To register, you need a valid national ID number and a mobile number.
*You can unregister from CIB Smart Wallet via the application.
In collaboration with Meeza Digital.
Terms & conditions apply.
Screenshots
User Rating
2.88 out of 5
840 ratings in Egypt
5 star
302
4 star
73
3 star
47
2 star
62
1 star
356
Ratings History
Reviews
Urgent
Can not take Screenshots as old version
Keep telling me technical problem
Keep telling me technical problem when i try to withdraw cash from atm
مقترحات
رجاء اتاحه اني اخد اسكرين شوت فيه ناس عاوزه بعد التحويل ابعتلهم اسكرين للاسف. و ياريت خدمات فوري ابقي واضحه اني ادفع بفري باي .
Catastrophic update
It supposed to be better after update unfortunately the update take a successful app to a broken one. I wish it was never updated Bad favorite system Fawry service always not working Must cancel the update and go back to the old version.
مدينه نصر القاهره
برنامج فاشل وخدمات لا تليق ببنك مثل cib وخدمه العملاء لاتستطيع مساعدتك لحل اي مشكله
Worst customer service ever
Worst customer service ever
أوسخ smart wallet
فعلاً أغبي و اوسخ policy في البنوك و أغبياء
Screenshot issue
I really don’t know how the developer disallowed screenshots which most of users use it as a proof for transfer. He also didn’t make an option inside the app to share the transaction details!!
Bug
I can’t load my wallet from cards after last update . Iphone 6s
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App Info
- Category
- Finance
- Publisher
- Commercial International Bank (Egypt) S.A.E.
- Languages
- English, Arabic
- Recent version
- 12 (9 months ago )
- Released on
- Jul 13, 2015 (9 years ago )
- Also available in
- Egypt, United States, Saudi Arabia, United Arab Emirates, Kuwait, United Kingdom, Germany, Switzerland, France, Canada, Austria, South Africa, Ireland, Netherlands, Nigeria, Malaysia, Poland, Lebanon, Australia, Singapore, Turkey, China, New Zealand, India, Mexico, Vietnam, Ukraine, Taiwan, Norway, Romania, Peru, Philippines, Pakistan, Thailand, Sweden, Portugal, Russia, Ecuador, Argentina, Azerbaijan, Belgium, Brazil, Belarus, Chile, Colombia, Czechia, Denmark, Dominican Republic, Algeria, Kazakhstan, Spain, Finland, Greece, Hong Kong, Hungary, Indonesia, Israel, Italy, Japan, South Korea
- Last updated
- 1 month ago