I downloaded the app but found that it doesn’t update the information in Now Booking or Coming Soon e.g. Now Booking shows Dune: Part Two and Wicked Little Letters which are no longer showing. I end up using the mobile website instead. Love Cineworld! Go every week.

Easy to use!

This app is useless. I can’t book a movie ticket because it doesn’t find nearby cinemas and there’s not even any option to select cinemas from a list.

My unlimited is not being detected. Also it doesn’t show the recent movies. App not very user friendly

Unable to book any tickets online since 4 - 5 days. No Cinemas listed in App and not going into seat selection while clicking the show time button. Many friends are facing the same issue

Doesn’t detect + show listings for the Dublin cinema, clearly you guys don’t care at all considering the amount of negative reviews saying as much over the past year. Poor form.

Half the time I try to book a movie the app gives an error and declines my payment. What’s the point if I can’t even book the films I want to watch?

There were no cinema detected for Dublin so the booking needs to be done in website. So basically, the app is useless if you’re not in UK. I already sent a feedback but it’s still the same.

Hi, the app is not functioning in Ireland. I'm unable to purchase tickets from the app, and the ticket that I purchased online isn’t syncing either. I hope you can fix this soon.

23/03/2022 Add to Apple Wallet issue STILL not fixed in version 9.25.0 released today! 19/01/2022 Latest version of the app released today (9.21.0) still hasn't fixed the Add to Apple Wallet issue! Description of the issue below from my earlier review several months ago. My previous 1-star review appears to have been removed so I'm posting the critical content again. Have downloaded the most recent version of the app (1.4.7), which is supposed to have a fix for the add to Apple Wallet issue. It doesn't. It's still not working! The add to Apple wallet link directs to Safari as expected but then nothing happens so you can't add your ticket to your wallet. Emailed Customer Service over a week ago and haven't received a reply. This has been broken for weeks. Fix it, please and test it properly before releasing an update!