---
title: "Citi Mobile® - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Simpler All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch  Card Replacement: Request a new card if your original is lost, stolen or damag"
---

# Citi Mobile® — United States
> A Banking App Designed for You

![Citi Mobile® App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/73/d5/02/73d502b3-a217-1a93-305a-140ad6369a1a/AppIcon-0-0-1x_U007emarketing-0-8-0-sRGB-85-220.png/434x0w.png)

**Developer:** [Citibank, N.A](https://apptail.io/developer/citibank-na-Hm) (United States)
**Category:** Finance
**Rating:** 4.9/5 (3,882,204 ratings)
**Price:** Free
**Bundle ID:** com.citigroup.citimobile
**Store:** Apple App Store
**Country:** United States
**Version:** 9.93.0 (released 2026-03-26)
**Original Release:** 2009-01-24
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id301724680)
**AppTail Page:** [https://apptail.io/app/citi-mobile-XPT/united-states](https://apptail.io/app/citi-mobile-XPT/united-states)

## Citi Mobile® Description
Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch 
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time 
Zelle®: A fast, fee-free  way within the Citi Mobile App to pay and easily split payments with people you trust.**   
Mobile Check Deposit: Quickly and easily deposit checks from anywhere
ATM Finder: Easily locate one of more than 60,000 fee-free ATMs in the U.S.
Account Information: View your statements, check balances and recent activity 
Make same-day or scheduled payments easily  
Smarter  
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts  
Bill management*: View and manage your bills and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free 
Make payments, including automatic payments, and transfers.
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month 
Secure  
Citi® Quick Lock: Lock or unlock your lost or misplaced card  
PIN Reset: Reset your debit card PIN from your mobile device  
Enable Touch ID® or Face ID® for a fast and safe way to access your account
 * Features are available today on a limited basis.
**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. 
Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at  and our notice at collection at  to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at 

## Citi Mobile® Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource113/v4/c2/bf/b4/c2bfb4dc-9b88-5d69-82ac-f7ab9718077b/9891ba93-e2a7-4a98-b5db-80fc9843573d_CItiCC_6.5_Screen_1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/1e/60/c8/1e60c85f-cc9c-9aeb-2dfd-bbebdd871a76/8135c076-0c63-493a-bbd3-1de2cb0d9a31_CItiCC_6.5_Screen_2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/ff/e0/39/ffe039a7-3c2f-fb24-3050-7a54dc014288/f1e08213-be8c-4ebe-bad7-5b109c21f6cd_CItiCC_6.5_Screen_3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/27/d5/df/27d5dfcb-3b6e-ee72-6fce-cbbc29579dac/456a3c0b-e9fb-43a1-aca7-a9c372007ad5_CItiCC_6.5_Screen_4.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource113/v4/b2/48/18/b24818b0-0a71-fd2a-74d9-24fa68c18c4c/a4a6dbca-914a-4bbb-907e-dae2480933dd_CItiCC_6.5_Screen_5.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource113/v4/31/d8/a7/31d8a718-4245-4d79-490a-7b567ba63365/d8c18a08-6fed-4834-9a90-570e957aef9b_CItiCC_6.5_Screen_6.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource123/v4/60/8d/9d/608d9d18-6ed4-f536-c387-166b02637405/43402ab9-f57c-44b3-922b-eb6eb1f9c863_CItiCC_6.5_Screen_7.png/1284x2778.png)

## Citi Mobile® Rating Breakdown in United States
- 5 stars: 3,515,088 (91%)
- 4 stars: 310,088 (8%)
- 3 stars: 33,046 (1%)
- 2 stars: 6,622 (0%)
- 1 stars: 17,360 (0%)

## Citi Mobile® Reviews in United States

### *---- "Not sure what has happened…"
Can’t sign on EVER without an ERROR message requiring a ‘start over’…
-- padieter, 2025-01-02

### *---- "Predatory policies - Stay away"
Stay away from this bank. They have predatory policies written in the fine print. Save yourself the headache. Bank with Chase or Sofi instead.
-- espnairplaysucks, 2025-01-01

### *---- "Poor app"
Chat functionality is super glitchy, laggy, and slow to load. 

Push notifications for transactions randomly stopped working and customer support has no idea how to fix it.
-- jackson404, 2024-12-31

### ***** "EASY"
Easy and convenient
-- Maria &amp; Leon, 2024-12-30

### *---- "Unjust late fee"
I have three Citi credit cards and for whatever reason Citi decided to not pull my monthly payment for one of them and started spam calling me and charged a late fee. After I finish paying off these cards I will be closing all three. Go kick rocks, Citi
-- Atomos1990, 2024-12-29

### *---- "Disappointed"
Apple Wallet issue never solved. User account blocked and never solved. Every day a different story. A can’t have an account from a Company that lie. I’m moving to a different Bank…
-- jaroman8, 2024-12-29

### *---- "no MFA"
only uses sms texts for authentication. now with SIM swaps anyone with your phone number can hack your account. citi needs MFA
-- sptifylovr, 2024-12-28

### *---- "Bunch of liars"
When I got this card it was the first one that I was able to get to start rebuilding my credit and I knew that they were going to hold my deposit for 18 months then when the time was up they still didn’t return my money and still have it and still aren’t going to return it to me and it’s been over 2 years now so I think it’s time to close my account with them. When I got the card I made every single payment and paid it off and its entirety each month. I got a card from another company and they refunded my security deposit after six months and gave me a raise in my credit. It’s time to get rid of the credit cards that aren’t working for and with me. I suggest not getting Citi bank cards and get one from another bank.
Update….
Citi bank just closed my account for no reason and no warning DO NOT MAKE THE SAME MISTAKE I DID AND GET THEIR CARD!!!!
-- Rio767, 2024-12-28

### *---- "HORRIBLE !!"
The WORST DISPUTE DEPARTMENT IN THE NATION!!!!!
-- Norma7777777, 2024-12-27

### *---- "STUDENTS, and EVERYONE DO N’T go with Citi!"
I have had Citi for years, and had very few Disputes with Merchants. Then when I have one (and have all the evidence on my side), THEY STILL SIDE WITH THE MERCHANT! PARENTS WARN YOUR CHILDREN TO NOT GET CITI, and No One Else should get Citi As well. THEIR DISPUTE DEPARTMENT will ALWAYS SIDE WITH THE MERCHANT. It would not surprise me if they go Bankrupt in about a year or so. DO NOT TAKE A CHANCE USING ANY OF THEIR SERVICES, you should ignore them and their ads and just move on to other companies.
-- Lookerrrs, 2024-12-27

### *---- "Broken since ios18.2 update"
Please fix - too essential to be non-functioning for this long.
-- EllaJan111, 2024-12-27

### *---- "Screen freezes"
Currently screen freezes and can’t go past verify identity
-- muckw, 2024-12-27

### ****- "Push Alerts stopped working"
Ever since the 9.79.1 update, push notifications for purchases where “card is not present” no longer works. This was a fantastic feature (when it was working). Please fix!
-- cdub028, 2024-12-26

### **--- "Agra Marble House dispute"
I made a purchase for 400 Rupees.  I was charged 4,000. Rupees.  I’m hoping it was just an oversight by the clerk.
-- Dispute1, 2024-12-26

### *---- "not the best app"
this is literally the worst app ever , i’ve been locked out of my account , for entering the wrong atm number , which i had not received , i call they have for my security answer , and i tell them and they just keep saying that it wrong . i will not recommend this app to anyone
-- worst1738, 2024-12-26

### *---- "Customer service"
Please save yourself headaches and time and DO NOT bank with Citi. If you have any problems their customer service line is atrocious. Robot receptionist is of no help at all and after 2 hours of navigating through the robot I finally reached a real person, who couldn’t help me so they transferred me to another robot that couldn’t help me. It’s ridiculous
-- DavidG6808, 2024-12-26

### *---- "CITI ADS?!"
HOW DO I TURN OFF THE CONSTANT ADS FOR CITI?! I just want to pay my bill, not see an ad!
-- mschultz, 2024-12-25

### **--- "Always have issues with the at"
I’ve had to reinstall the app several times due to getting a pop up asking me for a code that I’ve never used to begin with. It’s so annoying to have to reinstall it in order for that feature to pop up
-- mizzlanay, 2024-12-24

### *---- "THEY WILL LOCK YOU OUT AND HOLD YOU MONEY"
I make over 200k a year and have citi set up for direct deposits for over two years. I mobile deposited a check for $3000 and they locked my account, all of the money in there, and refused to pay me my money. We’re currently on day 30 of them not allowing me to have access to my funds. Complete and utter scam. Joke of an American institution.
-- Dave John 22, 2024-12-23

### ***-- "Good Banking App But.."
Where are our iOS widgets? This app does what every other banking app does. Hardly any bugs, responsive, UI friendly. But we need widgets.. where are the widgets? And dark mode.. what’s up with no dark mode? We’re in 2018 still?
-- Miguel K Largo, 2024-12-23

[View all Citi Mobile® reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## Citi Mobile® Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Finance | #12 |
| Top Free | United States | Overall | #136 |

## Citi Mobile® Discovered Keywords
- city bank
- bank
- my best buy
- app mobile
- myciti
- citi miami
- city credit
- citibusiness® mobile
- citibank my
- citibank kr

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