---
title: "Citibank SG - Reviews, Revenue and Downloads in Singapore | Apple App Store"
description: "Description of Application (Mandatory for new applications, A maximum of 4000 characters please refers to Apple documentation.)	Bank with Citi Mobile® App – the easiest and quickest way to manage your"
---

# Citibank SG — Singapore

![Citibank SG App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e9/fc/e2/e9fce252-0540-2fef-edeb-3485b5d22c70/AppIconSG-0-0-1x_U007ephone-0-9-0-85-220.png/434x0w.png)

**Developer:** [Citibank Singapore](https://apptail.io/developer/citibank-singapore-Zh) (Singapore)
**Category:** Finance
**Rating:** 4.5/5 (33,493 ratings)
**Price:** Free
**Bundle ID:** com.citibank.CitibankSG
**Store:** Apple App Store
**Country:** Singapore
**Version:** 11.7.6 (released 2026-09-24)
**Original Release:** 2010-05-07
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/sg/app/app/id370773317)
**AppTail Page:** [https://apptail.io/app/citibank-sg-qC/singapore](https://apptail.io/app/citibank-sg-qC/singapore)

## Citibank SG Description
Description of Application
(Mandatory for new applications, A maximum of 4000 characters
please refers to Apple documentation.)	Bank with Citi Mobile® App – the easiest and quickest way to manage your finances with Citi.

We’re constantly improving our mobile experience to offer you a more personalised, easy and intuitive banking experience that keeps you on top of your finances.

Manage your account
• Log in securely and quickly with biometrics*
• Keep up with your credit card/Ready Credit and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login
• Discover personalised offers, notifications and upgrades
• View your accounts neatly grouped by category and easily track what you save, spend and invest
• See your investments at a glance and have investment options at your fingertips

Make payments and transfers
• Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program
• Activate Citibank Global Wallet in one tap and exchange foreign currencies instantly
• Add your Citi Credit Card directly to Apple Pay via Citi Mobile® App and enjoy fast and easy payments
• Easily access all your credit card offers and discover how you can take advantage of Citi privileges
• Convert your available credit limit from your Citi Credit Card/Citibank Ready Credit Account into Citi Quick Cash - A personal instalment loan payable in your monthly Citi Credit Card or Citibank Ready Credit statement.
• Use Citi PayAll to earn Citi Miles or Citi Reward Points when you pay your rent, education expenses, taxes, electricity bills and condominium management fees with your Citi credit card. Fees are applicable.
• Use your Citi Points or Miles to offset purchases made on your Citi Credit Card

Need help?
• Our smart FAQs intuitively predicts what you’re looking for as you type

If you have any feedback, we’d love to hear from you. Your feedback is important as it helps us improve the mobile banking experience. Send us an email at customerservice@citibank.com.sg

Citibank full disclaimers, terms and conditions apply to individual products and banking services. For more details, please visit www.citibank.com.sg

The use of this Citibank SG Mobile app is for the customers of Citibank Singapore Limited only. Content provided via this Citibank SG Mobile App is not specifically created for any territory other than where Citibank Singapore Limited operates/is licensed to operate.

* Please note that biometric authentication methods like Touch ID™ or facial recognition technology are proprietary to third parties and if you choose to use these methods, you need to do so in accordance with such third parties’ terms and conditions.

Deposit Insurance Scheme:
Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$100,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured. For more information, please visit www.sdic.org.sg.

## Citibank SG Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b1/be/55/b1be553f-1ec5-1c6a-c3d1-ba75b3c64f1d/SGGCB_MBOL_Apple_6_5.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/99/33/d6/9933d68b-4506-6f32-38f4-6d642eb147c5/65inch-02.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c5/f3/b6/c5f3b6ae-c28b-e7b1-c58e-a61dc789b22a/65inch-03.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ce/3f/02/ce3f0297-b817-692f-223e-1f34e10291f3/65inch-04.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d2/7f/e6/d27fe657-04be-2099-29d7-c05e77c08698/65inch05.jpg/1242x2688.png)

## Citibank SG Rating Breakdown in Singapore
- 5 stars: 25,339 (76%)
- 4 stars: 4,827 (14%)
- 3 stars: 565 (2%)
- 2 stars: 350 (1%)
- 1 stars: 2,412 (7%)

## Citibank SG Reviews in Singapore

### **--- "Horrible App"
- Inconsistent security UX: the app frequently refreshes and forget your device/credentials (painful process for those who don’t remember their passwords and rely on Face ID)

- Inconsistent features: certain pages such as priority pass ID are hit and miss between sessions

- Bad design elements: Too many unnecessary touch points to common functions like viewing estatements (this is also not intuitively linked to transaction history and have to be navigated via the main dropdown)

Overall bad design, consistency and experience.
-- Diligent Uxer, 2024-12-24

### *---- "The hardest Bank to reach out in Singapore."
After updating the app, it's completely useless now. It keeps freezing, and I can't do anything at all. Every time I try, it just says 'Error.' Totally frustrating! So, I had no choice but to delete it and reinstall. But now, after reinstalling, I still can't log in. I enter my card number and birthday, and the app throws up another error message. I tried to contact support, but the only way to email them is through the app — which I can't even access! I've called so many times, but all I get is some useless automated response that doesn't help at all. Is there ANYONE at your company who can actually help? This is beyond frustrating!
-- Bn768, 2024-12-17

### *---- "Poor Customer Service support"
Great UX APP but poor customer service behind app support, especially for fraud security support
-- Audrey Teo, 2024-12-16

### *---- "Terrible support"
I sent requests for Citi support since 7:09 with multiple messages from me and no response from Citi. At 16:28, a Citi officer finally responded. At 16:30, the officer said I had not responded for some time and closed the chat! Customer service is horrendous.
-- jeremyang13, 2024-12-12

### *---- "Broken journey in call option and no self help nor agents 👎🏼"
Very bad
-- Sue_111, 2024-12-04

### *---- "Poor app"
The app doesn’t recognise my face or my date of birth. Really frustrating
-- Teo Tau Peoh, 2024-12-03

### *---- "Wish I will not be more than feeling bad"
Why do you even have a hotline or local phone number to even call. Is your phone even working properly. Been trying to call no less than 50 times these few days as I have a transaction reflected in Thai bhat instead of Singapore and overly priced also. I booked Ethihad seat for 2 persons and it’s still showing pending from last 4 days ago. Moreover billed 4 times and the total transaction for 4 seats is reflected as pending until now. How to contact you like this. 
Planning to better cancel the credit card and go for local banks where I can meet real customer service.
-- XtraSonic, 2024-11-29

### *---- "Bad experience with new load screen"
New login screen takes too much time to load and contains no useful information, please remove it, just need to login to app without unnecessary ads please. Thank you
-- Taivez, 2024-11-24

### *---- "Horrible"
If you cannot fix app crashing issue, at least give us an option to receive otp via message
-- gtree_shu, 2024-11-09

### *---- "Illegally forcing u to subscribe to notifications"
Please fix it, got the app on my
New phone and they popped up a screen, with no off option to not subscribe to notifications. I’m in the marketing field and this is illegal. Come on, do better
-- Coolios Teo, 2024-11-07

[View all Citibank SG reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Citibank SG Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Singapore | Finance | #37 |

## Citibank SG Discovered Keywords
- citibank sg
- citibank ph

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## Citibank SG Available In
- [Singapore](https://apptail.io/app/citibank-sg-qC/singapore)
- [United States](https://apptail.io/app/citibank-sg-qC/united-states)
- [Malaysia](https://apptail.io/app/citibank-sg-qC/malaysia)
- [Australia](https://apptail.io/app/citibank-sg-qC/australia)
- [China](https://apptail.io/app/citibank-sg-qC/china)
- [United Kingdom](https://apptail.io/app/citibank-sg-qC/united-kingdom)
- [India](https://apptail.io/app/citibank-sg-qC/india)
- [Japan](https://apptail.io/app/citibank-sg-qC/japan)
- [Hong Kong SAR China](https://apptail.io/app/citibank-sg-qC/hong-kong)
- [Philippines](https://apptail.io/app/citibank-sg-qC/philippines)
- [Indonesia](https://apptail.io/app/citibank-sg-qC/indonesia)
- [Taiwan](https://apptail.io/app/citibank-sg-qC/taiwan)
- [Thailand](https://apptail.io/app/citibank-sg-qC/thailand)
- [South Korea](https://apptail.io/app/citibank-sg-qC/south-korea)
- [Vietnam](https://apptail.io/app/citibank-sg-qC/vietnam)
- [Qatar](https://apptail.io/app/citibank-sg-qC/qatar)
- [Oman](https://apptail.io/app/citibank-sg-qC/oman)
- [Canada](https://apptail.io/app/citibank-sg-qC/canada)
- [Bahrain](https://apptail.io/app/citibank-sg-qC/bahrain)

---

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