---
title: "Citilink - Reviews, Revenue and Downloads in Indonesia | Apple App Store"
description: "Your journey starts in your hand. Here's an update for a fresher look and a more comfortable experience. Login easier and faster!. A more fun and dynamic appearance is ready to delight you. We value y"
---

# Citilink — Indonesia
> Citilink, Better Fly Citilink

![Citilink App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8a/16/0c/8a160cce-8bb6-ea9e-6693-f2cac8073611/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Citilink Indonesia, PT](https://apptail.io/developer/citilink-indonesia-pt-jVJb) (Indonesia)
**Category:** Travel
**Rating:** 2.8/5 (481 ratings)
**Price:** Free
**Bundle ID:** id.co.m.citilink.tras
**Store:** Apple App Store
**Country:** Indonesia
**Version:** 9.19.3 (released 2026-03-09)
**Original Release:** 2019-10-17
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/id/app/app/id1483779543)
**AppTail Page:** [https://apptail.io/app/citilink-cOH/indonesia](https://apptail.io/app/citilink-cOH/indonesia)

## Citilink Description
Your journey starts in your hand. Here's an update for a fresher look and a more comfortable experience.
Login easier and faster!. A more fun and dynamic appearance is ready to delight you.
We value your time as much as you do, so we shortened the loading duration and make it faster.
Have simpler steps to book your flight and organize the list to your needs effortlessly with Sort & Arrange feature. 
Be more efficient and choose your payment methods, we prepare more options here in our latest version.

## Citilink Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/63/1e/f2/631ef210-165e-470b-aa98-b401d18122dc/f105a6bc-fab5-43de-a992-e29e3d46fc7a_1.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/5d/e1/94/5de194e1-4001-e6fd-64e7-53449b9d4ba0/74e425cd-e0c1-4541-af12-e916d70cb69e_2.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/e0/18/34/e018348c-5523-d271-50bb-f564e57b9bda/e4fad793-4e93-4253-9cbf-6561c781f0e2_3.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/40/6c/57/406c579c-7a42-90be-0437-42b83794bd20/3b7a602c-c110-4925-ac4d-da519712a230_5.png/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5f/65/8a/5f658aba-c8d9-3446-20c0-14ceac349415/3c30ab1a-77bd-473a-80e7-899e41f677be_6.png/2048x2732.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cf/6a/86/cf6a864b-e7fc-1941-e83e-0e61539888dc/1fa1a859-38ad-4a1d-84be-16d7cdb3b53a_7.png/2048x2732.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/00/a2/e4/00a2e435-a3b5-fbb0-3b3b-d8f057aa02e9/465dc4df-2f2b-4135-b1e1-6f86cff44544_8.png/2048x2732.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9b/71/ed/9b71edac-e887-ff0e-3517-494898ee0d0e/b0d249de-e96b-4816-9abd-ec4c1a843c22_9.png/2048x2732.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5b/5c/d9/5b5cd9f0-6191-28a4-2623-b11e1b2e7ce8/770bc5f0-6ffc-4ca3-aff1-ca832cc8784f_4.png/2048x2732.png)

## Citilink Rating Breakdown in Indonesia
- 5 stars: 189 (39%)
- 4 stars: 11 (2%)
- 3 stars: 15 (3%)
- 2 stars: 27 (6%)
- 1 stars: 239 (50%)

## Citilink Reviews in Indonesia

### *---- "Error setelah klaim miles"
Setelah klaim banyak miles malah error, dianggap aktivitas mencurigakan. Aplikasi yang buruk.
-- Mr Y**n, 2024-12-29

### *---- "Banyak bug"
Benerin dong aplikasinya, pencet my booking sama check in jadi black screen
-- abie habie, 2024-12-23

### *---- "Ga bisa dipake"
Ga bisa login, ga bisa check in. Eror mulu
-- Khairil____, 2024-12-16

### *---- "Aplikasi tidal stabil"
Aplikasi yg buruk dalam membangun interaksi dengan konsumen /CRM.
Konsumen yg check in melalui aplikasi harus melakukan klaim milleage terpisah. Dan seringkali berakhir dengan kegagalan karena “tidak ada koneksi internet” atau “request duplicate”. History my booking juga kosong.
Aplikasi yg hanya bagus untik check in dan booking, basic sekali.
Dan chatbot WA juga tidak kalah buruknya hanya bagus untuk pesan tiket dan check in. Tidak berorientasi kepada pengalaman pelanggan, masih basic functionality.
-- Ndril, 2024-12-05

### *---- "Buruk"
Setiap sdh checkin hrs hps dan download ulang. Klw dak tdk bs di temukan
-- Jimikar23, 2024-12-02

### *---- "APK G BISA DIBUKA"
baru aja berapa hari g dibuka aplikasi nya, eh sekarang malah g bisa dibuka aneh banget tolong dong perbaikin
-- youtuck, 2024-11-29

### *---- "Disappointing Mileage Claim Experience"
Disappointing experience; the mileage claim process was a complete failure.
-- Farindn, 2024-11-29

### *---- "Sering cancel mendadak tanpa prmberitahuan"
Airline ini sering banget cancel mendadak tanpa alasan yg clear, biasanya sepihak, akibatnya agenda penumpang menjadi berantakan dan menyebabkan kerugian seperti batalnya hotel, batalnya restoran, agenda lain, dan tiket penerbangan kembali yang nilainya dikenakan charge.
-- kenang rifki, 2024-11-16

### *---- "parah"
memang rata rata parah kalau aplikasi pihak pemerintah yg buat, kalau sama swasta kaya dengan bookcabinnya, kebanyakan makan gaji buta doang
-- Dedirivaldo94, 2024-11-14

### *---- "App belum siap"
Saya pertama kali lagi mau kumpulkan linkmiles di app ini , pas mau redeem malah gagal dan proses refund juga banyak minta ini itu , dimintakan foto kartu dll ( which is confidential sometime ) . Lalu proses pengembalian entah butuh berapa lama , sedangkan saya butuh linkmiles utk redeem ulang bookingan saya yg gagal . Saran saya banyak belajar app dr maskapai besar seperti singapore airline yg jarang sekali kendala , kalau belum siap applikasinya jangan di launch sekalian , tunggu sudah matang spy konsumen tdk dirugikan .
-- Johan Tjoe, 2024-11-11

### ***-- "Tidak bisa pilih kursi"
Update terakhir sudah g bisa milih kursi kalo check in online, masak kalah sama aplikasi bookcabin sih, kan harus keluar duit lagi buat ganti kursi di check in counter
-- mahathirms, 2024-11-08

### *---- "Memindahkan seat dengan sesuka hati, gak ikhlas sumpah"
Penerbangan jakarta makassar udah beli tiket 4 hari yg lalu dan pilih seat greenzone, 
Pas mau berangkat ada informasi peswatnya ganti dan, ternyata seat saya di pindahin gitu aja dari nomor 1 ke seat 15 versi ekonmi, goblokkkk emangggg, mana udah minta refund ditolak2 terussssss, padahal berkass saya sudah lengkapp, ROBOTTTTTTT, makanya periksa jangan pake RoBotttttt, padahal sy kemana2 selalu pakai citilinkk, ternyata sekecewa ini🔥🔥, kode penerbangan saya ZDDWPS, citilinkkkkkkk maaf yakkk 400 ribu itu gak ada artinya buat ko oranggg, tapi buat sy sangat berarti, transfer gakkkk uang akuuuuuuu, gak ikhlasss sumpah demi Allah👎🏻👎🏻👎🏻👎🏻👎🏻 ⭐️ 
koo baca iniii ko bacaaaaaa, jangan cuman robotttt yg balas, ko pigi lagi suruh email keluhan, ko urus dulu emailku yg kemarin koooo tolak tolak refund uangkuuu, uangku itu, bukan uang kamu!!!!!!!
-- eka9595, 2024-11-02

### *---- "Cacat"
Cari bookingan untuk beli seat gabis tapi check in bisa, aneh
-- Apkccd, 2024-11-02

### **--- "Bad"
Gak bisa booking, live chat slow respon, uda uninstall - install ttep gbsa. Apk cm untuk cek harga aja jadinya 🙃
-- Nung6611, 2024-10-15

### *---- "Bad"
sering naik citilink miles gak pernah dapat aneh
-- ahmeddz01, 2024-10-12

### *---- "Additional Charge for Cabin"
Saya melakukan pernerbangan dengan rute QG 793 ke Jakarta. Saya melakukan check in online. Saat saya mau masuk ke pesawat, langsung diminta uang 250k untuk kardus oleh2 yang saya bawa. Saya kecewa dan merasa sangat tidak puas karena saya tidak ada bagasi sama sekali, bahkan belum dicek berat (kg) langsung diminta uang utk ditransfer. Bila pesawat penuh dengan penumpang, mungkin saya mengerti. Tapi, saat saya pergi banyak kursi kosong dan kabin masih banyak space kosong. Saya tidak habis pikir, bukannya dicek dulu saya ada bagasi atau tidak, paket saya bukannya ditaruh dikabin tapi di bagasi dan lecet kotaknya. I'm tottally not satisfied with your service. Bad communication ever.
-- Jessica Simak, 2024-09-28

### *---- "LAYANAN"
INI YG BENER AJA 2 kali delaay , PERTAMA DELAY 40 menit penerbangan palembang jkt . TIKET WHOOSH GW ANGUS , TRS PAS BARANG TURUN CMN TEMEN GW AJA YG LAIN NUNGGU SEJAM !!!!
TELAT LAGI WHOSH KARNA NI PENERBANGAN , PADA KG NIAT KERJA APA GMNA? SAYA RUGI GA DIKIT 4 juta saya rugi!!!! G ADA GANTI RUGI JUGAA , penerbangan sialan
-- geawm, 2024-09-27

### *---- "Sangat Buruk"
Tidak ada viture penggantian nama penumpang apabila salah input. Jika mau mengganti nama penunpang kena biaya 1.5jt sadis bgt.. ini perusahaan mau ngerampok customer nya
-- Eko Nugroho, 2024-09-07

### ***** "Mr AF Hadiat"
Aplikasi ini tdk muncul di layar PONSEL walau sdh didownload
-- AFHadiat, 2024-09-02

### *---- "Gabisa check in"
Kenapaa ga bisa check in di apk ini ni
-- Yamet1222, 2024-08-27

[View all Citilink reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Citilink Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Indonesia | Travel | #30 |
| Top Free | Malaysia | Travel | #349 |
| Top Free | Singapore | Travel | #400 |
| Top Free | Indonesia | Overall | #453 |

## Citilink Discovered Keywords
- flight booking
- flygaruda
- citilink
- lion air
- batik air

## Apps Similar to Citilink
- [Batik Air](https://apptail.io/app/batik-air-OMH/indonesia)
- [FlyGaruda](https://apptail.io/app/flygaruda-dOH/indonesia)
- [Travelio: Apartment & House](https://apptail.io/app/travelio-apartment-house-eOH/indonesia)
- [MyMRTJ](https://apptail.io/app/mymrtj-fOH/indonesia)
- [KA Bandara](https://apptail.io/app/ka-bandara-jOH/indonesia)
- [Lion Air](https://apptail.io/app/lion-air-NRH/indonesia)
- [Bobobox - Bobopod & Bobocabin](https://apptail.io/app/bobobox-bobopod-bobocabin-ORH/indonesia)
- [Super Air Jet](https://apptail.io/app/super-air-jet-bJN/indonesia)
- [Pelita Air](https://apptail.io/app/pelita-air-Mkzc/indonesia)
- [BookCabin](https://apptail.io/app/bookcabin-Ssji/indonesia)

## Citilink Available In
- [Indonesia](https://apptail.io/app/citilink-cOH/indonesia)
- [United Kingdom](https://apptail.io/app/citilink-cOH/united-kingdom)
- [United States](https://apptail.io/app/citilink-cOH/united-states)
- [Australia](https://apptail.io/app/citilink-cOH/australia)
- [Germany](https://apptail.io/app/citilink-cOH/germany)
- [Malaysia](https://apptail.io/app/citilink-cOH/malaysia)
- [United Arab Emirates](https://apptail.io/app/citilink-cOH/united-arab-emirates)
- [Canada](https://apptail.io/app/citilink-cOH/canada)
- [Poland](https://apptail.io/app/citilink-cOH/poland)
- [Netherlands](https://apptail.io/app/citilink-cOH/netherlands)
- [China](https://apptail.io/app/citilink-cOH/china)
- [Spain](https://apptail.io/app/citilink-cOH/spain)
- [India](https://apptail.io/app/citilink-cOH/india)
- [Ukraine](https://apptail.io/app/citilink-cOH/ukraine)
- [Italy](https://apptail.io/app/citilink-cOH/italy)
- [Switzerland](https://apptail.io/app/citilink-cOH/switzerland)
- [Greece](https://apptail.io/app/citilink-cOH/greece)
- [Egypt](https://apptail.io/app/citilink-cOH/egypt)
- [Finland](https://apptail.io/app/citilink-cOH/finland)
- [France](https://apptail.io/app/citilink-cOH/france)
- [Hong Kong SAR China](https://apptail.io/app/citilink-cOH/hong-kong)
- [Hungary](https://apptail.io/app/citilink-cOH/hungary)
- [Ireland](https://apptail.io/app/citilink-cOH/ireland)
- [Israel](https://apptail.io/app/citilink-cOH/israel)
- [Iceland](https://apptail.io/app/citilink-cOH/iceland)
- [Japan](https://apptail.io/app/citilink-cOH/japan)
- [South Korea](https://apptail.io/app/citilink-cOH/south-korea)
- [Kuwait](https://apptail.io/app/citilink-cOH/kuwait)
- [Kazakhstan](https://apptail.io/app/citilink-cOH/kazakhstan)
- [Lebanon](https://apptail.io/app/citilink-cOH/lebanon)
- [Madagascar](https://apptail.io/app/citilink-cOH/madagascar)
- [Mexico](https://apptail.io/app/citilink-cOH/mexico)
- [Nigeria](https://apptail.io/app/citilink-cOH/nigeria)
- [Norway](https://apptail.io/app/citilink-cOH/norway)
- [New Zealand](https://apptail.io/app/citilink-cOH/new-zealand)
- [Panama](https://apptail.io/app/citilink-cOH/panama)
- [Peru](https://apptail.io/app/citilink-cOH/peru)
- [Philippines](https://apptail.io/app/citilink-cOH/philippines)
- [Pakistan](https://apptail.io/app/citilink-cOH/pakistan)
- [Portugal](https://apptail.io/app/citilink-cOH/portugal)
- [Romania](https://apptail.io/app/citilink-cOH/romania)
- [Russia](https://apptail.io/app/citilink-cOH/russia)
- [Saudi Arabia](https://apptail.io/app/citilink-cOH/saudi-arabia)
- [Thailand](https://apptail.io/app/citilink-cOH/thailand)
- [Tunisia](https://apptail.io/app/citilink-cOH/tunisia)
- [Türkiye](https://apptail.io/app/citilink-cOH/turkey)
- [Uzbekistan](https://apptail.io/app/citilink-cOH/uzbekistan)
- [South Africa](https://apptail.io/app/citilink-cOH/south-africa)
- [Argentina](https://apptail.io/app/citilink-cOH/argentina)
- [Austria](https://apptail.io/app/citilink-cOH/austria)
- [Azerbaijan](https://apptail.io/app/citilink-cOH/azerbaijan)
- [Belgium](https://apptail.io/app/citilink-cOH/belgium)
- [Bulgaria](https://apptail.io/app/citilink-cOH/bulgaria)
- [Brunei](https://apptail.io/app/citilink-cOH/brunei)
- [Brazil](https://apptail.io/app/citilink-cOH/brazil)
- [Belarus](https://apptail.io/app/citilink-cOH/belarus)
- [Chile](https://apptail.io/app/citilink-cOH/chile)
- [Colombia](https://apptail.io/app/citilink-cOH/colombia)
- [Czechia](https://apptail.io/app/citilink-cOH/czechia)
- [Denmark](https://apptail.io/app/citilink-cOH/denmark)
- [Dominican Republic](https://apptail.io/app/citilink-cOH/dominican-republic)
- [Algeria](https://apptail.io/app/citilink-cOH/algeria)
- [Ecuador](https://apptail.io/app/citilink-cOH/ecuador)
- [Estonia](https://apptail.io/app/citilink-cOH/estonia)

---

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